2006 CHEVROLET KODIAK ESP

Jump Starting
If your vehicle’s battery (or batteries) has run down, you
may want to use another vehicle and some jumper
cables to start your vehicle. Be sure to use the following
steps to do it safely.
{CAUTION:
Batteries can hurt you. They can be dangerous
because:
They contain acid that can burn you.
They contain gas that can explode or
ignite.
They contain enough electricity to
burn you.
If you do not follow these steps exactly, some
or all of these things can hurt you.Notice:Ignoring these steps could result in costly
damage to your vehicle that would not be covered
by your warranty.
Trying to start your vehicle by pushing or pulling it
will not work, and it could damage your vehicle.
1. Check the other vehicle. It must have a 12-volt
battery (or batteries) with a negative ground
system.
Notice:If the other vehicle’s system is not a 12-volt
system with a negative ground, both vehicles can
be damaged. Only use vehicles with 12-volt systems
with negative grounds to jump start your vehicle.
If you have a diesel engine vehicle with two batteries
(or more), you should know before you begin that,
especially in cold weather, you may not be able to
get enough power from a single battery in another
vehicle to start your diesel engine.
If your vehicle has more than one battery, use the
one closest to the starter — this will reduce electrical
resistance.
5-59

Used Replacement Wheels
{CAUTION:
Putting a used wheel on your vehicle is
dangerous. You cannot know how it has been
used or how far it has been driven. It could fail
suddenly and cause a crash. If you have to
replace a wheel, use a new GM original
equipment wheel.
If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,
especially if you maintain your tires properly. If air
goes out of a tire, it is much more likely to leak out
slowly. But if you should ever have a blowout, here are
a few tips about what to expect and what to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you would
use in a skid. In any rear blowout, remove your foot from
the accelerator pedal. Get the vehicle under control
by steering the way you want the vehicle to go. It may
be very bumpy and noisy, but you can still steer. Gently
brake to a stop –– well off the road if possible.
If a tire goes flat, avoid further tire and wheel damage
by driving slowly to a level place and turn on your
hazard warning flashers. SeeHazard Warning Flashers
on page 3-6.
{CAUTION:
Your vehicle, when new, did not include tire
changing equipment or a place to store a tire
in the vehicle. Special tools and procedures
are required if a tire needs to be serviced. If
these tools and procedures are not used, you
or others could be injured or killed while trying
to change or service a truck tire.
5-82

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the GM Medium Duty Truck Customer Assistance
Center at 1-800-862-4389. In Canada, contact GM of
Canada Customer Communication Centre in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
7-2

To read this information, special equipment is needed
and access to the vehicle or the device that stores
the data is required. GM will not access information
about a crash event or share it with others other than:
•with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
•in response to an official request of police or similar
government office,
•as part of GM’s defense of litigation through the
discovery process, or
•as required by law.
In addition, once GM collects or receives data, GM may:
•use the data for GM research needs,
•make it available for research where appropriate
confidentiality is to be maintained and need is
shown, or
•share summary data which is not tied to a specific
vehicle with non-GM organizations for research
purposes.
Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or the device
that stores the data.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualified
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
will diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new parts made with
the same materials and construction methods as
the parts with which your vehicle was originally built.
Genuine GM Collision parts are your best choice
to assure that your vehicle’s designed appearance,
durability and safety are preserved. The use of Genuine
GM parts can help maintain your GM New Vehicle
Warranty.
Recycled original equipment parts may also be used for
repair. These parts are typically removed from vehicles
that were total losses in prior accidents.
7-7

If an Accident Occurs
Here is what to do if you are involved in an accident.
•Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
•If there has been an injury, call 911 for help. Do not
leave the scene of an accident until all matters have
been taken care of. Move your vehicle only if its
position puts you in danger or you are instructed to
move it by a police officer.
•Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
•If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-5for more information.
•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the accident. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states with “no
fault” insurance laws, a report may not be necessary.
This is especially true if there are no injuries and both
vehicles are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer or a private
collision repair facility to fix the damage, make sure
you are comfortable with them. Remember, you will
have to feel comfortable with their work for a
long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-9