The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Speci c vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your speci c vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. A Roadside Service Advisor will
assist you and request the following information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identi cation Number
(VIN), mileage, and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who
have hearing difficulties or are speech impaired. Cadillac
has installed special telecommunication devices called
Text Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438— daily, 24 hours.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for
new vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the Bumper-to-Bumper
coverage provided by the New Vehicle Limited Warranty.
Several transportation options are available when
warranty repairs are required. This will reduce your
inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem
is safety-related. If it is, please call your dealership,
let them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in the
work day as possible to allow for the same day repair.
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Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one-way or round trip shuttle service to a destination
up to 10 miles (16 km) from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, reimbursement
of public transportation expenses may be available,
for up to a maximum of ve days. In addition, should
you arrange transportation through a friend or relative,
reimbursement for reasonable fuel expenses may
be available, up to a ve-day maximum. Claim amounts
should re ect actual costs and be supported by
original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum
amount per day and must be supported by receipts.
This requires that you sign and complete a rental
agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or
rental usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle as
a courtesy rental.
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Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written speci cally for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
8-15
M
Magnetic Ride Control.....................................5-11
Maintenance Schedule
Additional Required Services........................... 7-6
At Each Fuel Fill........................................... 7-8
At Least Once a Month.................................. 7-8
At Least Once a Year.................................... 7-9
Introduction.................................................. 7-2
Maintenance Footnotes.................................. 7-7
Maintenance Record....................................7-15
Maintenance Requirements............................. 7-2
Normal Maintenance Replacement Parts.........7-13
Owner Checks and Services........................... 7-8
Recommended Fluids and Lubricants.............7-11
Scheduled Maintenance................................. 7-4
Using.......................................................... 7-2
Your Vehicle and the Environment................... 7-2
Malfunction Indicator Light................................3-58
Map Pocket...................................................2-45
Maps ............................................................4-38
Memory Mirrors..............................................2-56
Memory Point, Edit.........................................4-19Memory Seat.................................................2-56
Memory Steering Wheel Controls......................2-56
Menu
Setup........................................................4-13
Message
DIC Warnings and Messages........................3-67
Mirrors
Automatic Dimming Rearview
with OnStar
®...........................................2-35
Memory .....................................................2-56
Outside Automatic Dimming Mirror.................2-36
Outside Convex Mirror.................................2-37
Outside Curb View Assist Mirror....................2-37
Outside Power Heated Mirrors.......................2-36
MyGMLink.com................................................ 8-3
N
Navigation.................................................4-2, 4-4
Using the System........................................4-10
New Vehicle Break-In......................................2-20
Normal Maintenance Replacement Parts............7-13
8
S
Safety Belt
Pretensioners..............................................1-17
Reminder Light............................................3-50
Safety Belts
Care of ......................................................6-80
Driver Position............................................1-10
How to Wear Safety Belts Properly................1-10
Passenger Position......................................1-17
Questions and Answers About Safety Belts....... 1-9
Safety Belt Extender....................................1-17
Safety Belt Use During Pregnancy.................1-16
Safety Belts Are for Everyone......................... 1-5
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 7-4
Seats
Heated and Cooled Seats.............................. 1-3
Memory .....................................................2-56
Power Lumbar .............................................. 1-2
Power Reclining Seatback.............................. 1-3
Power Seats................................................. 1-2
Securing a Child Restraint
Passenger Seat Position...............................1-28
Security Light.................................................3-62Service........................................................... 6-3
Accessories and Modi cations......................... 6-3
Adding Equipment to the Outside of
Your Vehicle.............................................. 6-4
California Proposition 65 Warning.................... 6-3
Doing Your Own Work................................... 6-4
Engine Soon Light.......................................3-58
Publications Ordering Information...................8-14
Servicing Your Airbag-Equipped Vehicle..............1-44
Setup Menu...................................................4-13
Sheet Metal Damage.......................................6-83
Shifting Into Park (P).......................................2-30
Shifting Out of Park (P)...................................2-32
Signals, Turn and Lane-Change.......................... 3-7
Six-Disc CD Changer......................................4-66
Speci cations, Capacities.................................6-92
Speedometer..................................................3-50
StabiliTrak
®System.........................................5-11
Starting Your Engine.......................................2-22
Steering........................................................5-13
Steering Wheel Controls, Audio.........................3-84
Steering Wheel Controls, Memory.....................2-56
Steering Wheel, Power Tilt Wheel and
Telescopic Steering Column............................ 3-6
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