When using the wired headphones, not included, if the
front seat passengers play a CD in the Radio with
Six-Disc CD (if equipped) or use XM™ Satellite Radio
Service (if equipped), you will hear the audio for
these sources, instead of the DVD or CD that is currently
playing through the RSE.
If an error message appears on the video screen, see
“DVD Messages” later in this section.
DVD Player Buttons
O(Power):Press this button to turn the RSE system
on and off. The power indicator light will illuminate
when the power is on.
X(Eject):Press this button to eject a DVD or CD.SRCE (Source):Press this button to switch between
the DVD player and an auxiliary source.
c(Stop):Press this button to stop playing, rewinding,
or fast forwarding a DVD or CD. Press this button
twice to return to the beginning of the DVD.
s(Play/Pause):Press this button to start play of a
DVD or CD. Press this button while a DVD or CD is
playing to pause it. Press this button again to continue
the play of the DVD or CD.
y(Main DVD Menu):Press this button to access the
DVD menu. The DVD menu is different on every
DVD. Use the up, down, left, and right arrow buttons to
move the cursor around the DVD menu. After making
a selection press the enter button. This button only
operates when playing a DVD.
z(Set-up Menu):Press this button to adjust the
color, tint, brightness, contrast, display mode, and
dynamic range compression. The dynamic range
compression feature can be used to reduce loud audio
and increase low audio produced by some DVDs.
3-84
Problem Recommended Action
After stopping the player,
I push Play but
sometimes the DVD
starts where I left off
and sometimes at
the beginning.If the stop button was
pressed one time, the
DVD player will resume
playing where the DVD
was stopped. If the stop
button was pressed
two times the DVD player
will begin to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary
input connections at
both devices.
My disc is stuck in the
player. The Load/Eject
button does not work.Turn the DVD power off,
then on, then press the
load/eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.Problem Recommended Action
Sometimes the wireless
headphone audio cuts
out or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in
the vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.See your dealer
for assistance.
The DVD is playing,
but there is no picture
or sound.Check that the DVD
player is in DVD mode.
The audio/video skips
or jumps.The DVD or CD could
be dirty, scratched,
or damaged.
The audio from the radio
for the Radio with
Six-Disc CD and XM™
has taken over the audio
from the DVD or CD
when using the wired
headphones.The RSE is
working correctly.
Use the wireless
headphones or have
the front seat
passengers listen to
another audio source.
3-90
DVD Messages
The following errors may be displayed on the
video screen:
Disc Format Error:This message will be displayed if a
disc is inserted upside down, if the disc is not readable,
or if the format is not compatible with the DVD player.
Load/Eject Error:This message will be displayed if the
disc is not properly loaded or ejected.
Disc Play Error:This message will be displayed if the
DVD player cannot play the disc. Scratched or
damaged discs will cause this error.
Region Code Error:This message will be displayed if
the region code of the DVD is not compatible with
the region code of the DVD player.
No Disc:This message will be displayed if any of the
buttons on the DVD faceplate or remote control are
pressed and no disc is present in the DVD player.
DVD Distortion
There may be an experience with audio distortion in the
wireless headphones when operating cellular phones,
scanners, CB radios, Global Positioning Systems (GPS)*,
two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
* Excludes the OnStar
®System.
Cleaning the Video Screen
Pour some isopropyl or rubbing alcohol on a clean cloth
and gently wipe the video screen. Do not spray
directly onto the screen and do not press too hard or
too long on the video screen.
3-91
Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the sources: radio, cassette tapes, CDs, or DVDs.
However, the rear seat passengers can only control the
sources that the front seat passengers are not
listening to. For example, rear seat passengers may
listen to and control CDs or DVDs through the
headphones while the driver listens to the radio through
the front speakers. The rear seat passengers have
control of the volume for each set of headphones.
The front seat audio controls always have priority over
the RSA controls. If the front seat passengers switch the
source for the main radio to a remote source, the RSA will
not be able to control the source. You can operate the
rear seat audio when the main radio is off.
P(Power):Press this button to turn the system on or
off. The rear speakers will be muted when the power
is turned on unless your vehicle is equipped with
the Bose
®audio system.
3-92
u(Volume):Turn this knob to increase or to
decrease the volume. The left knob controls the left
headphones and the right knob controls the right
headphones.
SRC (Source):Press this button to select a source:
radio, CDs, or DVDs.
xSEEKw:When listening to FM1, FM2, or AM,
press the up or the down arrow to go to the next or to the
previous station and stay there. This function is inactive if
the front seat passengers are listening to the radio.
When a cassette is playing, press the up or the down
arrow to go to the next or the previous selection. This
function is inactive if the front seat passengers are
listening to a cassette tape.
When a CD is playing, press the up arrow to go to the
next track on the CD. Press the down arrow to go to the
start of the current track if more than eight seconds have
played. This function is inactive if the front seat
passengers are listening to a CD.PROG (Program):Press this button to go to the next
preset radio station set on the pushbuttons on the
main radio. This function is inactive if the front seat
passengers are listening to the radio.
When a cassette tape is playing, press this button
to go to the other side of the tape. This function
is inactive if the front seat passengers are listening
to a cassette tape.
When a CD is playing, press this button to go to the
beginning of the CD. This function is inactive if the front
seat passengers are listening to a CD.
When a CD is playing in the six-disc CD changer, press
this button to select the next CD, if multiple CDs are
loaded. This function is inactive if the front seat
passengers are listening to a CD.
3-93
Radio Reception
You may experience frequency interference and static
during normal radio reception if items such as cellphone
chargers, vehicle convenience accessories, and
external electronic devices are plugged into the
accessory power outlet. If there is interference or static,
unplug the item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause
station frequencies to interfere with each other. For
better radio reception, most AM radio stations will boost
the power levels during the day, and then reduce
these levels during the night. Static can also occur when
things like storms and power lines interfere with radio
reception. When this happens, try reducing the treble on
your radio.
FM Stereo
FM stereo will give the best sound, but FM signals will
reach only about 10 to 40 miles (16 to 65 km). Tall
buildings or hills can interfere with FM signals, causing
the sound to fade in and out.
XM™ Satellite Radio Service
XM™ Satellite Radio Service gives digital radio
reception from coast-to-coast in the 48 contiguous
United States, and in Canada (if available). Just as with
FM, tall buildings or hills can interfere with satellite
radio signals, causing the sound to fade in and out.
In addition, traveling or standing under heavy foliage,
bridges, garages, or tunnels may cause loss of the
XM™ signal for a period of time. The radio may display
NO SIGNAL to indicate interference.
3-99
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see re ections
from trees, telephone poles, or other vehicles, and
raindrops dimple the water’s surface, there could
be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you cannot avoid deep puddles or standing water,
drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through owing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of
owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
Some Other Rainy Weather Tips
Turn on your low-beam headlamps — not just
your parking lamps — to help make you more
visible to others.
Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
Have good tires with proper tread depth. SeeTires
on page 5-60.
4-32
Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Service...........................................7-6
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event
Data Recorders..........................................7-9
Collision Damage Repair................................7-10Reporting Safety Defects................................7-13
Reporting Safety Defects to the
United States Government..........................7-13
Reporting Safety Defects to the
Canadian Government................................7-14
Reporting Safety Defects to
General Motors.........................................7-14
Service Publications Ordering Information.........7-14
Section 7 Customer Assistance and Information
7-1