Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange to have your car towed to the nearest
Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. A Roadside Service Advisor will assist
you and request the following information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identi cation Number (VIN),
mileage, and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438— daily, 24 hours.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for new
vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the Bumper-to-Bumper
coverage provided by the New Vehicle Limited Warranty.
Several transportation options are available when
warranty repairs are required. This will reduce your
inconvenience during warranty repairs.
7-7
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it is
not part of the New Vehicle Limited Warranty. A
separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for speci c information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called event
data recorders (EDR).
In a crash event, computer systems, such as the Airbag
Sensing and Diagnostic Module (SDM) in your vehicle
may record information about the condition of the vehicle
and how it was operated, such as data related to
engine speed, brake application, throttle position, vehicle
speed, safety belt usage, airbag readiness, airbag
performance, and the severity of a collision. If your
vehicle is equipped with StabiliTrak
®, steering
performance, including yaw rate, steering wheel angle,
and lateral acceleration, is also recorded.
7-9
Driving (cont.)
Off-Road ....................................................4-18
Recovery Hooks..........................................4-46
Rocking Your Vehicle to Get it Out.................4-46
Winter........................................................4-41
Dual Automatic Climate Control System.............3-24
DVD
Rear Seat Entertainment System...................3-86
E
Electrical System
Add-On Equipment.....................................5-106
Center Instrument Panel Fuse Block.............5-110
Fuses and Circuit Breakers.........................5-107
Instrument Panel Fuse Block.......................5-108
Power Windows and Other Power Options....5-107
Underhood Fuse Block...............................5-111
Windshield Wiper Fuses.............................5-107
Engine
Air Cleaner/Filter.........................................5-16
Battery.......................................................5-37
Check and Service Engine Soon Light............3-44
Coolant......................................................5-21
Coolant Heater............................................2-19
Coolant Temperature Gage...........................3-42
Drive Belt Routing.......................................6-16
Engine Compartment Overview......................5-10
Exhaust.....................................................2-26Engine (cont.)
Fan Noise..................................................5-31
Oil .............................................................5-11
Oil Life System...........................................5-14
Overheated Protection Operating Mode...........5-26
Overheating................................................5-24
Starting......................................................2-18
Entry/Exit Lighting...........................................3-19
Event Data Recorders (EDR)............................. 7-9
Extender, Safety Belt.......................................1-48
Exterior Lamps...............................................3-15
F
Filter
Engine Air Cleaner......................................5-16
Finish Damage.............................................5-103
Flashers, Hazard Warning.................................. 3-6
Flash-to-Pass................................................... 3-9
Flat Tire........................................................5-78
Flat Tire, Changing.........................................5-78
Flat Tire, Storing.............................................5-92
Fluid
Automatic Transmission................................5-19
Power Steering...........................................5-32
Windshield Washer......................................5-33
Fog Lamps ....................................................3-18
Front Axle......................................................5-45
5
Light (cont.)
Security.....................................................3-47
Tow/Haul Mode ...........................................3-48
Traction Off................................................3-41
Lighting
Entry/Exit...................................................3-19
Loading Your Vehicle.......................................4-47
Lockout Protection..........................................2-10
Locks
Delayed Locking........................................... 2-9
Door ........................................................... 2-8
Lockout Protection.......................................2-10
Power Door .................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-10
Loss of Control...............................................4-17
Low Fuel Warning Light...................................3-49
Luggage Carrier..............................................2-43
Lumbar
Power Controls............................................. 1-4
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month................................6-10
At Least Once a Year..................................6-10
Introduction.................................................. 6-2Maintenance Schedule (cont.)
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-17
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-15
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-44
Memory Seat.................................................2-47
Message
DIC Warnings and Messages........................3-54
Mirrors
Automatic Dimming Rearview with Compass....2-32
Automatic Dimming Rearview with OnStar
®
and Compass..........................................2-28
Automatic Dimming Rearview with OnStar®,
Compass and Temperature Display.............2-29
Outside Automatic Dimming Mirror with Curb
View Assist.............................................2-36
Outside Convex Mirror.................................2-35
Outside Heated Mirrors................................2-35
Outside Power Mirrors..................................2-34
MyGMLink.com................................................ 7-3
8
N
Navigation/Radio System, see Navigation
Manual......................................................3-86
New Vehicle Break-In......................................2-16
Normal Maintenance Replacement Parts............6-15
O
Odometer......................................................3-34
Odometer, Trip...............................................3-34
Off-Road Driving.............................................4-18
Off-Road Recovery..........................................4-15
Oil
Engine.......................................................5-11
Pressure Gage............................................3-46
Oil, Engine Oil Life System..............................5-14
Older Children, Restraints................................1-49
Online Owner Center........................................ 7-3
OnStar
®System, see OnStar®Manual...............2-36
Other Warning Devices...................................... 3-6
Outlet Adjustment............................................3-29
Outlet(s), Accessory Power...............................3-22
Outside
Automatic Dimming Mirror with Curb View
Assist.....................................................2-36
Convex Mirror.............................................2-35
Heated Mirrors............................................2-35
Power Mirrors.............................................2-34Overheated Engine Protection Operating Mode . . . 5-26
Owner Checks and Services.............................. 6-9
Owners, Canadian............................................... ii
P
Paint, Damage..............................................5-103
Park Aid........................................................3-20
Park (P)
Shifting Into................................................2-24
Shifting Out of............................................2-25
Parking
Assist........................................................3-20
Brake........................................................2-23
Over Things That Burn.................................2-26
Passenger Airbag Status Indicator.....................3-36
Passenger Sensing System..............................1-84
Passing.........................................................4-15
Passlock
®......................................................2-16
Power
Accessory Outlet(s)......................................3-22
Door Locks.................................................. 2-9
Electrical System.......................................5-107
Lumbar Controls........................................... 1-4
Retained Accessory (RAP)............................2-17
Seat............................................................ 1-3
Steering Fluid.............................................5-32
Windows....................................................2-13
Programmable Automatic Door Locks.................2-10
9
Tires (cont.)
Secondary Latch System..............................5-89
Spare Tire..................................................5-97
Storing a Flat or Spare Tire and Tools............5-92
Tire Sidewall Labeling..................................5-58
Tire Terminology and De nitions....................5-62
Uniform Tire Quality Grading.........................5-74
Wheel Alignment and Tire Balance.................5-75
Wheel Replacement.....................................5-76
When It Is Time for New Tires......................5-71
Tow/Haul Mode ...............................................2-23
Tow/Haul Mode Light.......................................3-48
Towing
Recreational Vehicle.....................................4-54
Towing a Trailer..........................................4-54
Your Vehicle...............................................4-53
Traction
Off Light.....................................................3-41
Road Sensing Suspension.............................. 4-9
StabiliTrak
®System....................................... 4-9
Trailer
Recommendations.......................................4-67
Transmission
Fluid, Automatic...........................................5-19
Temperature Gage.......................................3-42
Transmission Operation, Automatic....................2-20
Trip Odometer................................................3-34
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-7
U
Ultrasonic Rear Parking Assist (URPA)...............3-20
Understanding Radio Reception.......................3-103
Uniform Tire Quality Grading............................5-74
Universal Home Remote System.......................2-38
Operation...................................................2-39
V
Vehicle
Control........................................................ 4-5
Damage Warnings........................................... iv
Loading......................................................4-47
Symbols......................................................... iv
Vehicle Customization, DIC..............................3-63
Vehicle Data Collection and Event Data
Recorders.................................................... 7-9
Vehicle Identi cation
Number (VIN)............................................5-105
Service Parts Identi cation Label..................5-106
Vehicle Personalization....................................2-47
Memory Seat..............................................2-47
Ventilation Adjustment......................................3-29
Visors...........................................................2-14
Voltmeter Gage..............................................3-38
13