2006 CADILLAC CTS V phone

Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are signicant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection
to your GM vehicle by limiting compensation for
damage repairs by using aftermarket collision parts.
Some insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you assure your vehicle will be repaired
with GM original equipment collision parts. If such
insurance coverage is not available from your current
insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts.
Read your lease carefully, as you may be charged at
the end of your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an accident.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call 911 for help. Do not
leave the scene of an accident until all matters have
been taken care of. Move your vehicle only if its
position puts you in danger or you are instructed to
move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-7for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
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Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the accident. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either
new Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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Child Restraints
Child Restraint Systems...............................1-36
Infants and Young Children...........................1-32
Lower Anchors and Tethers for Children..........1-41
Older Children.............................................1-30
Securing a Child Restraint in a
Rear Seat Position...................................1-48
Securing a Child Restraint in the
Right Front Seat Position..........................1-50
Where to Put the Restraint...........................1-40
Cigarette Lighter.............................................3-22
Cleaning
Aluminum or Chrome-Plated Wheels..............5-99
Exterior Lamps/Lenses.................................5-98
Fabric/Carpet..............................................5-96
Finish Care.................................................5-98
Inside of Your Vehicle..................................5-94
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................5-97
Leather......................................................5-96
Speaker Covers..........................................5-97
Tires........................................................5-100
Underbody Maintenance.............................5-101
Washing Your Vehicle...................................5-98
Weatherstrips..............................................5-98
Windshield and Wiper Blades........................5-99
Wood Panels..............................................5-97
Climate Control System
Air Filter, Passenger Compartment.................3-29
Dual ..........................................................3-23Climate Control System (cont.)
Outlet Adjustment........................................3-28
Steering Wheel Controls...............................3-30
Clutch, Hydraulic.............................................5-25
Collision Damage Repair..................................7-12
Comfort Guides, Rear Safety Belt.....................1-26
Compact Spare Tire........................................5-94
Compass.......................................................2-39
Competitive Driving.........................................4-18
Competitive Driving Mode................................4-12
Control of a Vehicle.......................................... 4-6
Convenience Net............................................2-50
Coolant
Engine Temperature Gage............................3-40
Engine Temperature Warning Light.................3-40
Heater, Engine............................................2-26
Hot Temperature Warning Message................3-50
Surge Tank Pressure Cap.............................5-28
Cooling System..............................................5-31
Cruise Control................................................3-13
Cruise Control Light........................................3-46
Cupholder(s)..................................................2-49
Customer Assistance Information
Courtesy Transportation.................................. 7-9
Customer Assistance for Text
Telephone (TTY) Users............................... 7-5
Customer Assistance Offices........................... 7-5
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-7
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