Inspection II
Includes all items listed under Inspection I, and the following checks and maintenance operations.
Engine CompartmentX3 3.0i
Replace air cleaner element. (Note: Reduce replacement interval in dusty operating
conditions). •
Brake Fluid Service
Replace brake fluid every 2 years (time interval begins from the vehicle’s production
date). •
Oxygen Sensor Service
Replace Oxygen Sensor every 100,000 miles.
•
Spark Plug Service
Replace spark plugs every 100,000 miles. •
Automatic Transmission Service
Replace ATF every 100,000 miles. •
8
Emission Control Maintenance Schedule: X3
The maintenance schedule as shown is required for the proper functioning of the emission control sys-
tems for optimum vehicle performance and fuel economy.
Abbreviations:
I - Inspect
R - Replace part(s) and/or fluid listed
Basic Engine
Engine oil .........................
Engine oil filter .....................
Fuel System
Air filter ..........................
Ignition System
Spark plugs .......................
Emission Control Components
Oxygen sensor .....................
X3 3.0i
Oil Service
Inspection I
Oil Service
Inspection II
R
R R
R R
R R
R
R
Replace at intervals of 100,000 miles
Replace at intervals of 100,000 miles
Continue sequence of
Oil Services and
Inspections per Service
Interval Indicator.
Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must therefore
be replaced to maximize vehicle fuel economy and minimize exhaust pollution.
The mileage interval varies according to individual driving conditions and is determined by the service
interval indicator.
13
Battery Care
If your X3 is driven only for short distances of less
than 10 miles over a prolonged period of time,
without an occasional drive at highway speeds,
the engine’s charging system will not maintain
the battery. Insufficient use of the SAV could
result in short term starting problems and in the
long term could damage the battery.
In case the SAV is not operated for more than
four weeks it is advisable to:
a. consider using a proper trickle charger, follow- ing the charger manufacturer’s instructions, to
maintain the battery’s state of charge; or
b. consult your BMW SAV center regarding bat- tery removal. Once removed, the battery must
be charged and stored in a cool, dry place
where it can be protected from freezing. If the
battery will be stored for over 3 months, it
must be recharged every 3 months, or else it
will become damaged and useless.
Please consult with your BMW SAV center for
further guidance and information.
Corrosion Protection
Extensive corrosion protection measures imple-
mented by BMW now make it possible to offer a
12-year limited mileage anti-corrosion warranty
against rust perforation on your SAV provided
that the SAV is maintained in accordance with
the provisions of the New SAV Limited Warranty
as outlined in the Warranty Section of this State-
ment (page 29).
The major degree of corrosion protection is due
to the electrophoretic dip painting process which
cathodically deposits paint particles on all body
parts, attracting paint particles into the minutest
cavities or seams. Body parts are designed to
provide optimum corrosion protection.
During manufacture, exterior body parts receive
an additional corrosion protection coat. Hood,
trunk, doors and other body parts with metal
folds are coated with PVC and sealed from the
outside. All floor panels receive a resilient coating of PVC
for maximum protection against damage due to
stones, etc.
Corrosion protection materials tested over many
years are applied to the surfaces of cavities and
to the entire underside of the vehicle during and
after assembly.
Requirements for maintaining the twelve-year
unlimited mileage anti-corrosion warranty are
outlined in the Warranty Section of this State-
ment (page 31).
Restoring corrosion protection
Please take care that anti-corrosion material is
replaced when your car is repaired after body or
chassis damage.
BMW will not accept any liability for any parts
and accessories not approved by BMW.
Underbody maintenance
The underbody has to be cleaned at least once a
year, in spring, with plain water in order to remove
mud, chemical sediments and other deposits. If
those materials are not removed, corrosion (rust)
will occur.
Your BMW SAV center will do this anti-corrosion
service for you.
WARNING
WARNING: Do not apply additional undercoating
or rust-proofing on or near the exhaust manifold,
exhaust pipes, catalytic converter or heat shields.
During driving, the substance used for
undercoating could overheat and cause a fire.
14
Customer Assistance Information
Your satisfaction with our product and the ser-
vices provided by authorized BMW SAV centers
is of great importance to us. We take pride in our
product, as does the BMW SAV center who ser-
vices it. If you should ever have a question
regarding your BMW SAV center’s service or
your BMW’s performance, we recommend that
you contact your authorized BMW SAV center.
Should you travel to an unfamiliar area, the BMW
center directory provided at the time of delivery
will help you locate the nearest authorized BMW
SAV center. The centers listed are equipped to
help you with matters related to your BMW vehi-
cle.
When contacting an authorized BMW SAV cen-
ter, we suggest that depending upon the nature
of your contact, you discuss it with either the
Sales, Service, or Parts Manager.
As all matters are resolved at the BMW SAV cen-
ter level, it is important that they be given the
opportunity to provide a solution. Should you feel
that you were not provided with the proper
response, we urge you to contact the General
Manager or BMW Center Operator.
Despite the best intentions of all parties, a mis-
understanding may occur between you and your
BMW SAV center. Should this occur and you
require further assistance, you may wish to con-
tact the BMW NA Customer Relations Depart-
ment at 1 800 831-1117 or through our website
at www.bmwusa.com. When contacting us, we
ask that you provide the following information:
1. Your name, address and telephone number.
2. SAV Identification Number (last seven digits).
3. SAV’s delivery date.
4. SAV mileage.
5. Selling BMW SAV center’s name. 6. Servicing BMW SAV center’s name.
7. Description of the problem.
A BMW NA Customer Relations Representative
will carefully review all the facts involved and let
you know what further action will be taken in con-
junction with your BMW SAV center. Please
remember: the first step in resolving a complaint
is to contact the authorized BMW SAV center
that performed the work on your vehicle. They
have the necessary equipment and the personnel
to achieve this goal.
We are confident that every effort will be made to
ensure your satisfaction.
21
Customer Assistance —
Notification
During a specific period (the earlier of 12 months
or 12,000 miles, though this period varies by
state), some states require us or our authorized
BMW SAV center, to repair in a reasonable num-
ber of attempts, any defect or condition which
substantially impairs the use, value, or safety of a
new SAV sold, leased or registered in that state.
A “reasonable number of attempts” is generally
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the SAV is out of service by reason of
one or more repair(s) for more than a cumulative
total of 30 days (this period varies by state),
except for delays created by conditions beyond
our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the SAV or reimburse the owner/lessee in
an amount equal to the purchase price or lease
payments paid by the owner/lessee, less the
amount directly attributable to use of the SAV by
the owner/lessee.
YOU SHOULD SEND WRITTEN NOTIFICATION
DIRECTLY TO BMW OF NORTH AMERICA OF
THE EXISTENCE OF AN ALLEGED DEFECT.
SEND WRITTEN COMMUNICATION TO THE
CUSTOMER RELATIONS AND SERVICES
DEPARTMENT ADDRESS LISTED BELOW.
BMW OF NORTH AMERICA, LLC
CUSTOMER RELATIONS AND SERVICES
DEPARTMENT
P.O. BOX 1227
WESTWOOD, NEW JERSEY 07675-1227
Telephone: 1 800 831-1117
BBB Auto Line
If your concern is still not resolved to your satis-
faction, BMW offers additional assistance
through BBB AUTO LINE in ARKANSAS, CALI-
FORNIA, IDAHO, IOWA, GEORGIA, MINNESOTA
and PENNSYLVANIA. BBB AUTO LINE is a dis-
pute resolution program administered by the
Council of Better Business Bureaus. BBB AUTO
LINE resolves disputes through mediation or
arbitration. Mediation is an informal proceeding
whereby a neutral third party (mediator) helps the
parties to find an acceptable resolution. Arbitra-
tion is also an informal proceeding in which an
impartial third party renders a decision after a
hearing at which both parties have an opportu-
nity to be heard. You can select mediation or arbi-
tration or both.
The program is free of charge to you, the con-
sumer but there are some minimum require-
ments for participation in the program. Please
contact BBB AUTO LINE at the address or phone
number listed below for more details:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
1 800 955-5100
If you wish to use the program and you qualify for
participation, you will be required to provide the
following information:
Your name and address
The vehicle identification number (VIN)
The make, model and year of your vehicle
A description of the problem with your vehicle.
BBB AUTO LINE will also ask you for other infor-
mation that may help resolve your concerns,
such as the purchase price of your vehicle, any
mileage at the time of purchase, the current mile-
age, and copies of repair orders.
BBB AUTO LINE will notify you when your claim
has been filed. If you decide to arbitrate you may
attend the hearing in person or by telephone. You
may bring witnesses and give supporting evi-
dence. You may also submit your claim in writing
and ask for a decision on the documents you
submit, without attending a hearing. BBB AUTO
LINE will usually render a decision within 40 days
from the time you file your complaint. The deci-
22
•The same nonconformity [a failure to con-
form to the written warranty that substan-
tially impairs the use, value or safety of the
vehicle] results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven AND the nonconformity has
been subject to repair two or more times by
BMW or its agents AND the buyer or lessee
has directly notified BMW of the need for
the repair of the nonconformity; OR
• The same nonconformity has been subject
to repair 4 or more times by BMW or its
agents AND the buyer has notified BMW of
the need for the repair of the nonconformity;
OR
• The vehicle is out of service by reason of
repair of nonconformities by BMW or its
agents for a cumulative total of more than
30 calendar days after delivery of the vehicle
to the buyer.
NOTICE TO BMW AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations and Services Department
P.O. Box 1227
Westwood, New Jersey 07675-1227 1 800 831-1117
8. The following remedies may be sought in BBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement of
your vehicle and compensation for damages
and remedies available under BMW’s written
warranty or applicable law.
9. The following remedies may not be sought in BBB AUTO LINE: punitive or multiple dam-
ages, attorneys’ fees, or consequential dam-
ages other than as provided in California Civil
Code Section 1794(a) and (b). 10. You may reject the decision issued by a
BBB
AUTO LINE arbitrator. If you reject the deci-
sion, you will be free to pursue further legal
action. The arbitrator’s decision and any
findings will be admissible in a court action.
11. If you accept the arbitrator’s decision, BMW will be bound by the decision, and will com-
ply with the decision within a reasonable
time not to exceed 30 days after we receive
notice of your acceptance of the decision.
12. Please call BBB AUTO LINE at 1 800 955-5100 for further details about the pro-
gram.
Special Programs
SOMETIMES BMW OF NORTH AMERICA
OFFERS A SPECIAL ADJUSTMENT PRO-
GRAM TO PAY ALL OR PART OF THE COST
OF CERTAIN REPAIRS BEYOND THE TERMS
OF THE WARRANTY. CHECK WITH YOUR
AUTHORIZED BMW SAV CENTER TO
DETERMINE WHETHER ANY ADJUSTMENT
PROGRAM IS APPLICABLE TO YOUR SAV.
24
BMW Roadside Assistance
The BMW Roadside Assistance Program reflects
BMW’s commitment to your complete satisfac-
tion with the BMW ownership experience.
It is available for U.S. version BMWs in all 50
states, Canada, and Puerto Rico 24 hours a day,
365 days a year.
It is a valuable benefit provided to you at no addi-
tional cost. (Subject to certain limitations and
exclusions noted on pages 25-27).
Owner’s Eligibility
You are covered if your SAV is:
– A new BMW SAV, distributed by BMW NA, and purchased at an authorized BMW SAV center,
OR;
– A new BMW SAV, purchased under the BMW NA European Delivery Plan, OR;
– A new, U.S. version, BMW SAV purchased under the Diplomatic or Military Sales pro-
grams, operated in any of the 50 states, Can-
ada and Puerto Rico.
Coverage is provided for the SAV itself, regard-
less of the driver. Protection is concurrent with
the New SAV Limited Warranty.
Effective 1-1-06, protection is provided for 4
years/unlimited miles. NOTE: This does not
affect warranty coverage which remains at 4
years/50,000 miles.
Getting Started
A temporary Roadside Assistance card can be
found inside your vehicle portfolio. It contains the
24-hour toll-free number for Roadside Assis-
tance.
For your convenience a decal which shows the
same information as the Roadside Assistance
card, has been affixed to the tool kit cover on the
trunk lid.
In a few weeks you will receive a permanent
Roadside Assistance card by mail. Your date of
purchase and vehicle identification number (VIN)
are embossed on the card. This card should be carried by the driver of your
BMW.
Calling For Assistance
The toll-free BMW Roadside Assistance number
(1 800 332-4269) is answered by a BMW Road-
side Assistance service representative. In order
for you to receive quick and reliable services, it is
essential that you should provide detailed and
accurate information to the service representa-
tive.
Be prepared to give:
1. Your name and address.
2. Your complete SAV Identification Number
(found on your SAV registration, your perma-
nent Roadside Assistance card or on the bot-
tom driver’s side of your windshield).
3. Model description of your vehicle.
4. Date of purchase.
5. License plate number of your SAV.
6. SAV location (including nearby crossroads/in- tersections, highway mile markers, street
numbers, landmarks, etc.).
7. Location you are calling from (including a telephone number where you can be
reached). If you are calling from a public
phone wait there for the return call. Do not
leave this location without informing the
Roadside Assistance service representative.
8. A description of your SAV’s problem. Specific and accurate information will enable the
Roadside Assistance service representative
to provide the proper help.
25
Services
From the information you provide, the BMW
Roadside Assistance service representative will
determine the type of help required.
Dispatch Service
A service provider will be dispatched to the site
of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such as
flat tires, dead batteries, and out of fuel condi-
tions is provided up to a maximum of $100.00
per incident by BMW Roadside Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The
New SAV Limited Warranty does not cover any of
the above on-site services.
Lock-Out
Your BMW is equipped with an advanced entry
system, which cannot be bypassed by traditional
locksmith methods without significant damage to
your vehicle. BMW encourages you to always
carry your spare wallet key separately from your
other keys. However, in the event that you find
yourself locked out, a simple telephone call to
Roadside Assistance will help you get back on
the road. A representative will help you find
transportation or arrange towing service to the
nearest BMW center. Related towing costs will be
compensated up to $100 per incident. You, or
the person driving your vehicle, are responsible
for any expenses related to replacement keys.
Towing Service
In the event of a mechanical breakdown normally
covered under the New SAV Limited Warranty,
your SAV will be transported (at no cost) to the
nearest authorized BMW SAV center. Your SAV is
also covered in the event of an accident or colli-
sion. If a breakdown occurs after normal business
hours, your SAV will be transported to a secure
location and transported to the nearest autho-
rized BMW SAV center on the next business day.
If you request that the SAV be taken to a location
other than the nearest authorized BMW SAV cen-
ter, any additional expense will be your responsi-
bility.
However, you may request (at no cost) to be
taken to a different BMW SAV center as long as it
is within 50 additional miles of the “nearest”
BMW SAV center.
Towing requests for SAV disabled because of
casualty, fire, act of God, or violation of law (fed-
eral, state or local) are provided at the expense of
the owner/driver.
If it is necessary for you to have your SAV towed
through your own arrangements,
you must con-
tact BMW Roadside Assistance for prior
authorization and instructions on claim pro-
cedures. All claims must be submitted within
sixty (60) days of the disablement or occurrence,
accompanied by the original receipts. Claims
received after that time period may not be hon-
ored and are subject to the full discretion of
BMW Roadside Assistance. If BMW Roadside
Assistance is not contacted for priorauthoriza-
tion, the maximum coverage for towing is
$100.00.
Sign-and-Drive
Typically, if you are within the terms of your war-
ranty, the services you receive under the BMW
Roadside Assistance program will not require
payment. In most cases, you will simply sign a
receipt from the provider of services.
26