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Problem Recommended Action
The language in the audio
or on the screen is wrong.Press the main menu
button on the remote
control and change the
audio or language
selection on the DVD
menu. To change the
language preference,
press the display button to
access the RSE OSD
menu. See “RSE OSD”
earlier in this section.
The remote control does
not work.Point the remote control
directly at the face of the
DVD unit. The batteries
could be weak or put in
wrong. The parental
control button might have
been pressed, the power
indicator lights will ash.
How do I get subtitles on
or off?Press the subtitle button
on the remote control to
select subtitle option or go
to the DVDs main menu
and follow the screen
prompts.Problem Recommended Action
The auxiliary source is
running but there is no
picture or sound.Press and release the
AUX button on the remote
control or the DVD player
to get to auxiliary input.
Check to make sure that
the auxiliary source is
connected to the inputs
properly.
The audio or video skips
or jumps.The DVD could be dirty or
scratched. Try cleaning
the disc.
The fast forward, fast
reverse, previous,
and next functions do
not work.Some commands that do
one thing for DVDs will
not always work or
perform the same function
for audio, audio discs, or
games. These functions
may also be disabled
when the DVD is playing
the copyright information
or the previews. When
RSA is on, these buttons
control RSA functions.
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Problem Recommended Action
My disc is stuck in the
player. The eject button
does not work.Press the eject button on
the DVD player. Turn the
ignition off, then on again,
then press the eject
button on the DVD player.
Do not attempt to force or
remove the disc from the
player. If the problem
persists, return to your
retailer for further
assistance.
I lost the remote control
and/or the headphones.Contact your retailer for
assistance.
Sometimes the wireless
headphone audio cuts out
or buzzes for a moment,
then it comes back.This could be caused by
interference from cell
towers or by using the
cellular telephone or other
radio transmitter devices
in the vehicle.Problem Recommended Action
DVD System inoperable. In severe or extreme
temperatures the DVD
system might not be
operable. Temperatures
below−4°F (−20°C) or
above 140°F (60°C) could
damage the DVD system.
Operate the DVD system
under normal or
comfortable cabin
temperature ranges. See
your retailer if the problem
persists.
The wireless headphones
have audio distortion.Verify that the
headphones are facing to
the front of the vehicle,
left and right sides are
indicated on the
headphones to ensure
that the signal is received
properly.
Verify that there is no
obstruction between the
headphone(s) and the
transmitter.
Verify that the batteries
have a full charge.
In auxiliary mode, the
picture moves or scrolls.Check the signal coming
from the auxiliary device
and make sure that the
connection and the signal
is good.
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Rear Seat Audio (RSA)
If your vehicle has rear seat audio (RSA), this feature
allows rear seat passengers to listen to and control any
of the following audio sources: AM/FM tuner, front
CD player, and XM™ Satellite Radio Service
(if equipped). However, the rear seat passengers can
only control the sources that the front seat passengers
are not listening to. For example, rear seat passengers
may listen to a CD in the front radio and control it
while the driver listens to the radio through the front
speakers. The rear seat passengers have control of the
volume for each set of headphones.
The front seat audio controls always have priority over
the RSA controls. If the front seat passengers switch
the source for the main radio to a remote source,
the RSA will not be able to control the remote source.
You can operate the RSA when the main radio is off.
The DVD or auxiliary device will always be available on
channel (CHA or CH1) of the wireless headphones.
All other RSA sources are available on CHB or CH2 of
the wireless headphones, as well as the wired
headphones. If the RSA is off, the wired headphones
will provide DVD or auxiliary device audio. The rear seat
passengers will not be able to listen to XM, on CHB
or CH2, if the front passenger is listening to a DVD or
auxiliary device.
The remote control will not operate any of the RSA
features.
O(Power):Press this button to turn the RSA system
on or off. RSA CHB or RSA CH2 will appear on the
display when the system is on to indicate the channel to
receive audio for the wireless headphones. Pressing
this button will also silence the rear speakers.
BAND:Press this button to switch between FM1, FM2,
AM, or XM1 or XM2 (if equipped). The selected radio
station will appear on the display. If the front passengers
are listening to the radio, the RSA will not switch
between the bands and cannot change the station.
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rj(Parental Control):This button is located behind
the video screen, below the auxiliary jacks. Press this
button while using RSA, or when a DVD or CD is playing
to blank the video screen and to mute the audio. The
power indicator lights on the DVD player will ash.
Turning on the parental control will also disable all other
button operations from the remote control and the
DVD player, except for the eject button. Press this
button again to restore operation of the RSA, DVD
player, and remote control.
This button may also be used to turn the DVD player
power on and automatically resume play if the vehicle is
on and a disc is in the player. If no disc is in the
player then the system will power up in auxiliary mode.
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