Tips and Troubleshooting Chart
Problem Recommended Action
No power. The ignition may not be
in ACCESSORY, RUN,
or RAP.
Disc will not play. The system might be off.
The parental control
button might have been
pressed. The power
indicator lights will ash.
The system might be in
auxiliary source mode.
Press the AUX button to
switch between the DVD
player and the auxiliary
source. The disc is upside
down or is not compatible.
No sound — Wireless
HeadphonesTurn the headphones on.
Make sure the correct
channel is selected on the
wireless headphones.
Check the batteries. The
volume on the
headphones could be too
low, adjust the volume.
No sound — Wired
HeadphonesMake sure the wired
headphones are plugged
in. Adjust the volume. If
RSA is on, DVD audio will
not be heard.
Problem Recommended Action
No sound — Vehicle
SpeakersIf the DVD system is
being heard through the
vehicle speakers, adjust
the volume on the radio.
Press the CD AUX button
on the radio to make sure
that RSE is enabled. The
rear speakers will mute
when RSA is on.
The picture is distorted
during fast forward or
reverse.This is normal for this
operation.
The picture does not ll
the screen. There are
black borders on the top
and bottom or on both
sides or it looks
stretched out.Video mode may not be
correctly set. See “RSE
OSD” earlier in this
section.
I ejected the disc and
tried to take it out, but
it was pulled back into
the slot.Press the eject
button once.
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Problem Recommended Action
My disc is stuck in the
player. The eject button
does not work.Press the eject button on
the DVD player. Turn the
ignition off, then on again,
then press the eject
button on the DVD player.
Do not attempt to force or
remove the disc from the
player. If the problem
persists, return to your
retailer for further
assistance.
I lost the remote control
and/or the headphones.Contact your retailer for
assistance.
Sometimes the wireless
headphone audio cuts out
or buzzes for a moment,
then it comes back.This could be caused by
interference from cell
towers or by using the
cellular telephone or other
radio transmitter devices
in the vehicle.Problem Recommended Action
DVD System inoperable. In severe or extreme
temperatures the DVD
system might not be
operable. Temperatures
below−4°F (−20°C) or
above 140°F (60°C) could
damage the DVD system.
Operate the DVD system
under normal or
comfortable cabin
temperature ranges. See
your retailer if the problem
persists.
The wireless headphones
have audio distortion.Verify that the
headphones are facing to
the front of the vehicle,
left and right sides are
indicated on the
headphones to ensure
that the signal is received
properly.
Verify that there is no
obstruction between the
headphone(s) and the
transmitter.
Verify that the batteries
have a full charge.
In auxiliary mode, the
picture moves or scrolls.Check the signal coming
from the auxiliary device
and make sure that the
connection and the signal
is good.
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Occupant Distribution:Designated seating positions.
Outward Facing Sidewall:The side of an
asymmetrical tire that has a particular side that faces
outward when mounted on a vehicle. The side of the tire
that contains a whitewall, bears white lettering or
bears manufacturer, brand, and/or model name molding
that is higher or deeper than the same moldings on
the other sidewall of the tire.
Passenger (P-Metric) Tire:A tire used on passenger
cars and some light duty trucks and multipurpose
vehicles.
Recommended In ation Pressure:Vehicle
manufacturer’s recommended tire in ation pressure and
shown on the tire placard. SeeIn ation - Tire Pressure
on page 5-58andLoading Your Vehicle on page 4-31.
Radial Ply Tire:A pneumatic tire in which the ply cords
that extend to the beads are laid at 90 degrees to the
centerline of the tread.
Rim:A metal support for a tire and upon which the tire
beads are seated.
Sidewall:The portion of a tire between the tread and
the bead.
Speed Rating:An alphanumeric code assigned to a
tire indicating the maximum speed at which a tire
can operate.Traction:The friction between the tire and the road
surface. The amount of grip provided.
Tread:The portion of a tire that comes into contact
with the road.
Treadwear Indicators:Narrow bands, sometimes
called “wear bars,” that show across the tread of a tire
when only 1/16 inch (1.6 mm) of tread remains. See
When It Is Time for New Tires on page 5-60.
UTQGS (Uniform Tire Quality Grading Standards):A
tire information system that provides consumers with
ratings for a tire’s traction, temperature, and treadwear.
Ratings are determined by tire manufacturers using
government testing procedures. The ratings are molded
into the sidewall of the tire. SeeUniform Tire Quality
Grading on page 5-62.
Vehicle Capacity Weight:The number of designated
seating positions multiplied by 150 lbs (68 kg) plus
the rated cargo load. SeeLoading Your Vehicle
on page 4-31.
Vehicle Maximum Load on the Tire:Load on an
individual tire due to curb weight, accessory weight,
occupant weight, and cargo weight.
Vehicle Placard:A label permanently attached to a
vehicle showing the vehicle’s capacity weight and
the original equipment tire size and recommended
in ation pressure. See “Tire and Loading Information
Label” underLoading Your Vehicle on page 4-31.
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In many instances, mechanical failures are covered
under Saturn’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representatives:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identi cation Number and delivery
date of the vehicle
Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember we are only a phone call
away. Saturn Roadside Assistance: 1-800-553-6000;
text telephone (TTY) users, call 1-800-833-6000.
Saturn reserves the right to limit services or
reimbursement to an owner or driver when, in Saturn’s
judgment, the claims become excessive in frequency
or type of occurrence.Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Saturn reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without noti cation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Saturn
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called event
data recorders (EDR).
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Engine (cont.)
Coolant Temperature Gage...........................3-37
Engine Compartment Overview......................5-12
Exhaust.....................................................2-40
Oil .............................................................5-13
Oil Life System...........................................5-16
Overheated Protection Operating Mode...........5-27
Overheating................................................5-25
Starting......................................................2-31
Entry Lighting.................................................3-17
Event Data Recorders (EDR)............................. 7-6
Exit Lighting...................................................3-18
Extender, Safety Belt.......................................1-42
Exterior Lamps...............................................3-14
F
Filter
Engine Air Cleaner......................................5-18
Finish Damage...............................................5-94
Fixed Mast Antenna.......................................3-111
Flash-to-Pass................................................... 3-9
Flat Tire........................................................5-68
Flat Tire, Changing.........................................5-69
Flat Tire, Storing.............................................5-82
Flip and Fold Rear Seats.................................. 1-7Fluid
Automatic Transaxle.....................................5-19
Power Steering...........................................5-34
Windshield Washer......................................5-35
Folding Tray...................................................2-51
Front Console Storage Area.............................2-51
Front Reading Lamps......................................3-18
Fuel............................................................... 5-5
Additives...................................................... 5-6
California Fuel.............................................. 5-6
Filling a Portable Fuel Container....................5-10
Filling Your Tank........................................... 5-8
Fuels in Foreign Countries.............................. 5-7
Gage.........................................................3-42
Gasoline Octane........................................... 5-5
Gasoline Speci cations.................................. 5-5
Low Warning Light.......................................3-42
Fuses
Fuses and Circuit Breakers...........................5-98
Instrument Panel Fuse Block.........................5-98
Underhood Fuse Block...............................5-100
Windshield Wiper.........................................5-97
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N
New Vehicle Break-In......................................2-30
Normal Maintenance Replacement Parts............6-14
O
Odometer......................................................3-31
Odometer, Trip...............................................3-31
Off-Road Recovery..........................................4-14
Oil
Engine.......................................................5-13
Pressure Light.............................................3-40
Oil, Engine Oil Life System..............................5-16
Older Children, Restraints................................1-43
Online Owner Center........................................ 7-4
OnStar
®System, see OnStar®Manual...............2-43
Other Warning Devices...................................... 3-6
Outlet Adjustment............................................3-27
Outside
Convex Mirror.............................................2-42
Heated Mirrors............................................2-42
Power Mirrors.............................................2-42
Overhead Console..................................2-49, 2-51
Overhead Console Switchbank..........................3-19
Overheated Engine Protection Operating Mode.....5-27
Owner Checks and Services.............................. 6-8
Owners, Canadian............................................... ii
P
Park Aid........................................................3-20
Park (P)
Shifting Into................................................2-38
Shifting Out of............................................2-39
Parking
Assist........................................................3-20
Brake........................................................2-37
Over Things That Burn.................................2-39
Passenger Airbag Status Indicator.....................3-33
Passenger Sensing System..............................1-74
Passing.........................................................4-14
PASS-Key
®III ................................................2-28
PASS-Key®III Operation..................................2-28
Power
Accessory Outlets........................................3-22
Door Locks.................................................2-11
Electrical System.........................................5-97
Outlet 115 Volt Alternating Current.................3-23
Rear Quarter Windows.................................2-25
Retained Accessory (RAP)............................2-31
Six-Way Seats.............................................. 1-3
Sliding Door................................................2-16
Steering Fluid.............................................5-34
Windows....................................................2-24
Pretensioners, Safety Belt................................1-42
Programmable Automatic Door Unlock...............2-13
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