2005 SAAB 9-5 maintenance schedule

245 Customer Assistance and Information
Customer
Assistance and
InformationMaintenance schedule __ 246
Owner assistance ______ 247
Reporting Safety Defects
(U.S.A.) ______________ 248
Reporting Safety Defects
to the Canadian
government __________ 248
Vehicle Data Collection
and Event Data
Recorders ___________ 249
IB1941
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246 Customer Assistance and InformationMaintenance scheduleThe Maintenance Schedule prescribes a
service program to the purchaser/operator
of a Saab that is reasonable and necessary
to ensure the proper emission control sys-
tems function, safety and reliability of the
Saab automobile in normal use. Additional
maintenance is recommended for specific
components when the car is operated under
certain severe conditions. Proper mainte-
nance is always good advice!
Authorized Saab dealers are equipped and
trained to meet your Saab’s service needs.
They regularly receive up-to-date Saab ser-
vice manuals and parts and technical ser-
vice bulletins from Saab and are able,
through their franchise agreement, to attend
Saab service schools, obtain Saab special
tools and technical assistance and pur-
chase original equipment service and
replacement parts.
Today’s complex automobiles should only
be entrusted to the most knowledgeable
service professionals. A Saab dealer is your
best choice.
Service intervalsThe maintenance schedule prescribes a
service at every 15,000 miles (24,000 km)
thereafter (15,000, 30,000, 45,000 miles/
24,000, 48,000, 72,000 km etc.).
Engine oil and filter changesChanging the engine oil and filter is required
at every service point. Use only a Saab
approved long-life oil filter and engine oils
stated in the Specification section of this
Owner’s Manual. The use of extra additives
in the oil is not necessary and is not recom-
mended, and may be harmful to turbo-
chargers.
More frequent oil changes are recom-
mended if your vehicle is operated under
the following conditions:
 Most trips are less than 5 to 10 miles (8 to
16 km). This is particularly important
when outside temperatures are below
freezing.
 Most trips include extensive idling (such
as frequent stop-and-go driving).
 Most trips are through dusty areas.
 You frequently tow a trailer or use a carrier
on top of your vehicle.
 If the vehicle is used for delivery service,
police, taxi or other commercial applica-
tions.
If your driving habits match this description,
have the engine oil and filter changed in-
between normal services at 7,500 mile
(12,000 km) intervals. The Saab Warranty
and Service Record Booklet has provisions
to record extra oil changes.
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247 Customer Assistance and Information
Service record retentionIt is the owner´s responsibility to retain ser-
vice records. If possible, you should keep
copies of all shop work orders for all service
and repairs, whenever performed. As indi-
cated in the new car and emission control
system warranties, it is important to docu-
ment that all necessary maintenance has
been done.HOW THE SERVICE RECORD IS
ORGANIZEDThe service record is comprised of a series
of coupons on which to record services as
they are performed. There are additional
coupons for documenting extra engine oil
and filter changes, extra automatic trans-
mission fluid services necessary for severe
service conditions, and brake fluid changes.HOW TO USE THE SERVICE
RECORD COUPONSWhen the car is brought to a Saab dealer for
scheduled manitenance, present the Saab
Warranty and Service Record Booklet to the
service manager. When the technician has
completed the service, the technician will
sign the maintenance record. The person
resposible for quality assurance at the deal-
ership will also sign and stamp the record
with the dealer identification stamp.
Service costsDealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicable Saab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
cling expenses or other operation costs may
also be applied to service and repair
invoices and are apt to vary by dealer and
locality.
Owner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Cars USA, Inc.
The toll-free number to call from all 50 states
is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Centre at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
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267 Index
IIf a tire goes flat
________________ 223
Ignition switch
__________________ 132
Immobilizer
_____________________ 43
Indicator and warning lights
________ 52
Indicator lights
___________________ 52
Instrument illumination
____________ 69
Instruments and controls __________ 51
Interior equipment
_______________ 105
Interior lighting
_________________ 116
Interior rearview mirror
___________ 107
JJack
_________________________ 232
KKey
___________________________ 38
Key to chassis number
___________ 263
Key, remove
___________________ 132
LLATCH (child safety)
______________ 22
Labeling, tire sidewall ____________ 224
Labels
__________________________ 7Leather upholstery, care of
________ 236
Light horn
______________________ 67
Light switches ___________________ 67
Loading your vehicle
_____________ 226
Luggage-compartment lighting
_____ 116
MMain instrument panel
_____________ 52
Main/dipped beam
_______________ 67
Maintenance schedule ___________ 246
Maintenance, A/C-system _________ 234
Manual gearbox, technical data
____ 258
Maxi fuses
_____________________ 212
Milometer ______________________ 58
Motoring abroad
________________ 241
NNew tires, buying
_______________ 219
Night Panel
_____________________ 65
OOil capacity, engine
______________ 254
Oil change, engine ______________ 187
Oil specification
_________________ 254
Outdoor temperature
______________ 61
Owner assistance
_______________ 247
PPaintwork, touching-in
____________ 238
Parking Assistance
______________ 177
Parking lights
____________________ 67
Plates and labels
________________ 262
Poly-V-belt
_____________________ 194
Power steering
_________________ 191
Power-steering fluid
______________ 191
Pressure gauge
__________________ 60
Programming I, ACC
______________ 79
Programming II, ACC _____________ 80
Programming the ACC ____________ 79
QQuality grading, tires
_____________ 221
Questions on function of airbag
______ 35
Quick guide, Audio System
_________ 85
RRadiator fan
____________________ 194
Radio
__________________________ 88
Rain sensor
_____________________ 71
Rear fog light ____________________ 68
Rear seat, 9-5 Sedan, folding
______ 121
Rear seat, 9-5 SportWagon, folding
_ 124
Rear-seat head restraints
__________ 16
Rear-view mirror, auto-dimming
____ 111
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