Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and filter. SeeEngine Oil on page 5-13. Reset oil
life system. SeeEngine Oil Life System on page 5-16.An Emission
Control Service.••
Visually check for any leaks or damage.See footnote (j).••
Inspect engine air cleaner filter. If necessary, replace filter. SeeEngine Air
Cleaner/Filter on page 5-18.••
Rotate tires and check inflation pressures and wear. SeeTire Inspection and
Rotation on page 5-62and “Tire Wear Inspection” inAt Least Once a Month
on page 6-9.••
Inspect brake system.See footnote (a).••
Check engine coolant and windshield washer fluid levels and add fluid as
needed.••
Perform any needed additional services. See “Additional Required Services” in
this section.••
Inspect suspension and steering components.See footnote (b).•
Inspect engine cooling system.See footnote (c).•
Inspect wiper blades.See footnote (d).•
Inspect restraint system components.See footnote (e).•
Lubricate body components.See footnote (f).•
Check transmission fluid level and add fluid as needed. SeeRecommended
Fluids and Lubricants on page 6-12for what to use.•
6-5
Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2. Any additional
information fromOwner Checks and Services on page 6-8can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-15
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
filing a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specific vehicle information can be found in
one place.
The Online Owner Center allows you to:
•Get e-mail service reminders.
•Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
•Keep track of your vehicle’s service history and
maintenance schedule.
•Find GM dealers for service nationwide.
•Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Pontiac Roadside Assistance: 1-800-ROADSIDE
(762-3743), text telephone (TTY) users, call
1-888-889-2438.
Pontiac reserves the right to limit services or
reimbursement to an owner or driver when, in Pontiac’s
judgement, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Pontiac reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.
Courtesy Transportation
Pontiac has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
7-7
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Pontiac
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a
one way or round trip shuttle ride to a destination up
to 10 miles (16 km) from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement of up to a five-day maximum may be
available for the use of public transportation such as a
taxi or bus. In addition, should you arrange transportation
through a friend or relative, reimbursement for
reasonable fuel expenses of up to a five-day maximum
may be available. Claim amounts should reflect actual
costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum of
$30 a day and must be supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it is
not part of the New Vehicle Limited Warranty. A
separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
7-8
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12
Light (cont.)
Charging System.........................................3-26
Daytime Running Lamps Indicator..................3-32
Fog Lamp..................................................3-31
Highbeam On.............................................3-31
Malfunction Indicator....................................3-28
One-to-Four Shift.........................................3-26
Safety Belt Reminder...................................3-24
Security.....................................................3-31
Lighting
Entry.........................................................3-16
Loading Your Vehicle.......................................4-29
Locks
Door........................................................... 2-7
Programmable Automatic Door Locks............... 2-8
Loss of Control...............................................4-13
Lumbar
Manual Controls............................................ 1-2
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-8
At Least Once a Month.................................. 6-9
At Least Once a Year.................................... 6-9Maintenance Schedule (cont.)
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-15
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-14
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-2
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-28
Manual Lumbar Controls.................................... 1-2
Manual Transmission
Fluid..........................................................5-21
Operation...................................................2-21
Mirrors
Manual Rearview Mirror................................2-28
Outside Convex Mirror.................................2-28
Outside Power Mirrors..................................2-28
MyGMLink.com................................................ 7-3
N
New Vehicle Break-In......................................2-15
Normal Maintenance Replacement Parts............6-14
7
Remote Keyless Entry System............................ 2-4
Remote Keyless Entry System, Operation............ 2-5
Removing the Flat Tire and Installing the
Spare Tire..................................................5-71
Removing the Spare Tire and Tools...................5-70
Replacement Bulbs.........................................5-51
Reporting Safety Defects
General Motors...........................................7-11
United States Government............................7-10
Restraint System Check
Checking the Restraint Systems....................1-50
Replacing Restraint System Parts
After a Crash..........................................1-51
Retained Accessory Power (RAP)......................2-17
Right Front Passenger Position, Safety Belts......1-19
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle to Get it Out....................4-28
Running the Engine While Parked.....................2-27
S
Safety Belt
Pretensioners..............................................1-24
Reminder Light............................................3-24
Safety Belts
Care of......................................................5-79
Driver Position............................................1-12Safety Belts (cont.)
How to Wear Safety Belts Properly................1-11
Questions and Answers About Safety Belts.....1-10
Rear Safety Belt Comfort Guides for
Children and Small Adults.........................1-22
Rear Seat Passengers.................................1-19
Right Front Passenger Position......................1-19
Safety Belt Use During Pregnancy.................1-19
Safety Belts Are for Everyone......................... 1-6
Shoulder Belt Height Adjuster........................1-18
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seatback Latches............................................. 1-4
Seats
Head Restraints............................................ 1-4
Manual Lumbar............................................. 1-2
Power Seats................................................. 1-2
Reclining Seatbacks...................................... 1-3
Seatback Latches.......................................... 1-4
Securing a Child Restraint
Designed for the LATCH System...................1-39
Rear Seat Position......................................1-39
Right Front Seat Position..............................1-41
Security Light.................................................3-31
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-5
Doing Your Own Work................................... 5-4
9