2005 Mercury Grand Marquis tow

dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
2005 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
202

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is
available from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
WAXING
Applying Motorcraft Paint Sealant (ZC-45) to your vehicle every six
months will assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives; use Motorcraft Premium
Liquid Wax (ZC-53-A), which is available from your dealer, or an
equivalent quality product.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your dealer has touch-up paint and sprays to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your dealer to ensure you get the correct color.
2005 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Cleaning
205

Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
2005 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
232

locking/unlocking doors ...........81
opening the trunk .....................82
replacement/additional
transmitters ...............................83
Roadside assistance ..................180
S
Safety Belt Maintenance ..........110
Safety belts (see Safety
restraints) ..............96, 99, 101–103
Safety defects, reporting ..........204
Safety restraints ....96, 99, 101–103
belt minder .............................105
extension assembly ................109
for adults .........................101–103
for children .............................121
lap belt ....................................104
Occupant Classification
Sensor ........................................97
safety belt maintenance .........110
warning light and chime 104–105
Safety seats for children ..........124
Safety Compliance
Certification Label ....................245
Seat belts (see Safety
restraints) ....................................96
Seats ............................................91
child safety seats ....................124
front seats .................................91
SecuriLock passive anti-theft
system ..........................................90
Servicing your vehicle ..............211
Setting the clock
AM/FM single CD .....................22
AM/FM/In-dash 6 CD ................31
AM/FM/Tape/CD .......................26Spark plugs,
specifications .....................240, 244
Specification chart,
lubricants ...........................242, 244
Speed control ..............................63
Starting your vehicle .......163–164,
166
jump starting ..........................190
Steering
speed sensitive .......................172
Steering wheel
controls ......................................66
tilting .........................................50
T
Tilt steering wheel ......................50
Tires ...........................132–133, 137
alignment ................................150
care ..........................................149
changing ..........................137, 139
checking the pressure ............135
inspecting and inflating .........134
label .........................................148
replacing ..................................137
rotating ....................................151
safety practices .......................150
sidewall information ...............143
snow tires and chains ............153
spare tire .........................137–138
terminology .............................133
tire grades ...............................133
treadwear ........................132, 149
Towing .......................................159
recreational towing .................162
trailer towing ..........................159
wrecker ....................................195
Traction control ........................170
Traction-lok rear axle ...............178
2005 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Index
254

Transmission .............................173
brake-shift interlock
(BSI) ................................173–174
fluid, checking and adding
(automatic) .............................236
fluid, refill capacities ..............241
lubricant specifications ..242, 244
Trunk ...........................................79
remote release ....................76, 82
Turn signal ..................................41
V
Vehicle dimensions ...................244
Vehicle Identification Number
(VIN) ..........................................246
Vehicle loading ..........................153Ventilating your vehicle
...........166
W
Warning lights (see Lights)
.......10
Washer fluid
..............................213
Water, Driving through
.............179
Windows
power
.........................................61
Windshield washer fluid and
wipers
..........................................49
checking and adding fluid
.....213
replacing wiper blades
.............49
Wrecker towing
.........................195
2005 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA(fus)
Index
255