260 Controls in detailUseful features
Press SOS button2 briefly.
The indicator lamp in the
SOS button2 flashes until the emer-
gency call is concluded.
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.Roadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting
call
will appear in the multifunction
display and the audio system is muted.
When the connection is established, the
message Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
328 OperationWinter driving
Snow chains
Snow chains should only be driven on
snow-covered roads at speeds not higher
than 30 mph (50 km/h). Remove chains
as soon as possible when driving on roads
without snow.
Please observe the following guidelines
when using snow chains:
Use of snow chains is not permissible
with all wheel/tire combinations.
Snow chains should only be used on
the rear wheels. Follow the manufac-
turer’s mounting instructions.
Only use snow chains that are ap-
proved by Mercedes-Benz. Your autho-
rized Mercedes-Benz Center will be
glad to advise you on this subject.
Use of snow chains may be prohibited
depending on location. Always check
local and state laws before installing
snow chains.
Warning!
G
If you use your spare tire when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may
very well impair turning stability and that
overall driving stability may be reduced.
Adapt your driving style accordingly.
Have the spare tire replaced with a winter
tire at the nearest authorized
Mercedes-Benz Center.
iWhen driving with snow chains, you
may wish to deactivate the ESP
(page 83) before setting the vehicle
in motion. This will improve the vehi-
cle’s traction.
!Use of snow chains is not permissible
with the collapsible tire, MOExtended
tires in general, and with the following
tire sizes:
245/40 R17
245/35 ZR18 92Y XL (Extra Load)
