Page 86 of 464

86 Safety and SecurityAnti-theft systemsArming the alarm system
Lock the vehicle with the SmartKey.
The turn signal lamps flash three times
to indicate that the alarm system is ac-
tivated.
After approximately 15 seconds the in-
dicator lamp in the central locking
switch starts flashing (
page 98).Disarming the alarm system
Unlock your vehicle with the SmartKey.
The turn signal lamps flash once to in-
dicate that the alarm system is deacti-
vated.
Canceling the alarm
To cancel the alarm:
Press theŒ or‹button on the
SmartKey.
or
Insert the SmartKey in the starter
switch.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
iIf the turn signal lamps do not flash
three times, one of the following ele-
ments may not be properly closed:
a door
the trunk lid
the fuel filler flap
the glove box
the storage compartment under the
armrest
Close the respective element and lock
the vehicle again.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
30 seconds, a call to the Response
Center is initiated automatically by the
Tele Aid system (
page 257), provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available (
page 257).
Page 87 of 464

87 Safety and Security
Anti-theft systems
Arming tow-away alarm
Lock your vehicle with the SmartKey.
The tow-away alarm is automatically
armed after about 30 seconds.
Disarming tow-away alarm
To prevent triggering the tow-away alarm,
switch off the tow-away alarm feature be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.The switch is located on the lower part of
the center console.
1Indicator lamp
2Tow-away alarm deactivation switch
Switch off the ignition (
page 35).
Remove the SmartKey from the starter
switch.
Press tow-away alarm deactivation
switch2.
Indicator lamp1 in the tow-away
alarm deactivation switch comes on
briefly.
Exit your vehicle.
Lock your vehicle with the SmartKey.
The tow-away alarm remains disarmed un-
til you lock your vehicle again.
Canceling tow-away alarm
To cancel the alarm:
Press theŒ or‹button on the
SmartKey.
or
Insert the SmartKey in the starter
switch.
iWhen you unlock your vehicle, the
tow-away protection disarms
automatically. The tow-away alarm
remains disarmed until you lock the
vehicle again.
iYou cannot disarm the tow-away alarm
while the ignition is switched on.
Page 92 of 464

92 Controls in detailLocking and unlockingFactory setting
Global unlocking
Press buttonŒ.
All turn signal lamps flash once.
The lock buttons on the doors move up.
The anti-theft alarm system is dis-
armed (
page 85).
The vehicle will lock again automatically
and reactivate the anti-theft alarm system
within approximately 40 seconds of un-
locking if:
neither door nor trunk is opened
the SmartKey is not inserted in the
starter switch
the central locking switch is not
activatedGlobal locking
Press button‹.
With the hood, trunk and all doors
closed, all turn signal lamps flash three
times. The locking knobs on the doors
move down.
The anti-theft alarm system is armed
now (
page 85).Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that press-
ing buttonŒ only unlocks the driver’s
door, the storage compartment under the
armrest, the glove box, and the fuel filler
flap.
Press and hold buttonsŒand‹
simultaneously for about six seconds.
Battery check lamp5 flashes twice.
The SmartKey will then function as fol-
lows:
Unlocking driver’s door and fuel filler
flap
Press buttonŒ once.
All turn signal lamps flash once.
The lock button on the driver’s door
move up. The anti-theft alarm system is
disarmed (
page 85).
iIf the turn signal lamps do not flash
three times, one of the following ele-
ments may not be properly closed:
a door
the trunk lid
the fuel filler flap
the glove box
the storage compartment under the
armrest
Close the respective element and lock
the vehicle again.
Page 93 of 464

93 Controls in detail
Locking and unlocking
Global unlocking
Press buttonŒ twice.
All turn signal lamps flash once.
The lock buttons on the doors move up.
The anti-theft alarm system is dis-
armed (
page 85).
Global locking
Press button‹.
With the hood, trunk and all doors
closed, all turn signal lamps flash three
times. The locking knobs on the doors
move down.
The anti-theft alarm system is armed
now (
page 85).
Restoring to factory setting
Press and hold buttonsŒand‹
simultaneously for about six seconds.
Battery check lamp5 flashes twice.
The SmartKey is set to the factory set-
ting again.Unlocking the trunk lid
You can unlock and open the trunk lid sep-
arately.
Press and hold buttonŠ on the
SmartKey until the trunk lid unlocks.
For opening the trunk, see “Opening
the trunk” (
page 95).
Checking the batteries
Press button‹orŒ.
Battery check lamp5 comes on brief-
ly to indicate that the SmartKey batter-
ies are in order.
!If you can no longer lock or unlock the
vehicle with the SmartKey, then the
batteries in the SmartKey are dis-
charged, the SmartKey is malfunction-
ing, or the vehicle battery is drained.
Check the batteries in the
SmartKey and replace them if nec-
essary (
page 378).
Use the mechanical key to lock/un-
lock the driver’s door (
page 374).
Use the mechanical key to lock/un-
lock the trunk lid as required
(page 375).
Have the vehicle battery and the
battery connections checked
(page 396).
If the SmartKey is malfunctioning, con-
tact an authorized Mercedes-Benz
Center.
iIf battery check lamp5 does not
come on briefly during check, then the
SmartKey batteries are discharged.
Replace the batteries (
page 378).
You can obtain the required batteries
at any authorized Mercedes-Benz
Center.
Page 94 of 464

94 Controls in detailLocking and unlockingLoss of SmartKey or mechanical key
If you lose a SmartKey or mechanical key,
you should do the following:
Have the SmartKey deactivated by an
authorized Mercedes-Benz Center.
Report the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
If necessary have the mechanical lock
replaced.
Your authorized Mercedes-Benz Center
will be glad to supply you with a replace-
ment.
Opening the doors from the inside
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
1Inside door handle
2Locking knob
Pull on door handle1 of the desired
door.
If the door was locked, locking knob2
will move up.
iIf the batteries are checked within sig-
nal range of the vehicle, pressing
button‹orŒ will lock or un-
lock the vehicle accordingly.
iIf the vehicle has previously been cen-
trally locked from the outside with the
SmartKey, opening a door from the in-
side will trigger the anti-theft alarm sys-
tem.
To cancel the alarm, do one of the fol-
lowing:
Press buttonŒor‹ on the
SmartKey.
Insert the SmartKey in the starter
switch.
iOpening a door causes the windows on
that side of the car to open slightly.
They will return to the up position when
the door is closed.
Page 97 of 464

97 Controls in detail
Locking and unlocking
Automatic central locking
The doors and the trunk automatically lock
when the ignition is switched on and the
wheels are turning at vehicle speeds of
approximately 9 mph (15 km/h).
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
You can deactivate the automatic locking
using the control system, see “Setting
automatic locking” (
page 141).
Locking and unlocking from the inside
You can lock or unlock the doors and the
trunk from inside using the central locking
switch. This can be useful, for example, if
you want to lock the vehicle before starting
to drive.
The fuel filler flap will not be locked or un-
locked with the central locking or unlock-
ing switch, respectively.
iIf the vehicle has previously been cen-
trally locked from the outside with the
SmartKey, opening the trunk from the
inside will trigger the anti-theft alarm
system.
To cancel the alarm, do one of the fol-
lowing:
Press buttonŒor‹ on the
SmartKey.
Insert the SmartKey in the starter
switch.
iThe doors unlock automatically after an
accident if the force of the impact ex-
ceeds a preset threshold.
To prevent the vehicle door locks from
locking, deactivate the automatic cen-
tral locking when the vehicle
is pushed or towed
is on a test stand
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it
with you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Unsuper-
vised use of vehicle equipment may cause
an accident and/or serious personal injury.
Page 257 of 464

257 Controls in detail
Useful features
Tele Aid* The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your audio system or COMAND* head
unit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, profile,
and more.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
¡button. Failure to complete either
of these steps will result in a system
that is not activated.
If you have any questions regarding ac-
tivation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
iThe SOS button is located in the over-
head control panel.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.
Page 374 of 464
374 Practical hintsUnlocking/locking in an emergencyUnlocking the vehicle
If you are unable to unlock the vehicle with
the SmartKey, open the driver’s door and
the trunk using the mechanical key. Removing the mechanical key
1Mechanical key locking tab
2Mechanical key
Move locking tab1 direction of arrow.
Slide mechanical key2 out of the
housing.Unlocking the driver’s door
1Unlocking
Insert the mechanical key into the
driver’s door lock until it stops.
Turn the mechanical key counterclock-
wise to position1.
The driver’s door is unlocked.
iUnlocking the driver’s door and/or the
trunk with the mechanical key will
trigger the anti-theft alarm system.
To cancel the alarm, do one of the
following:
Press buttonŒor‹on the
SmartKey.
Insert the SmartKey in the starter
switch.