Page 334 of 474

332 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment
make sure to protect electrical compo-
nents and connectors from the intrusion of
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax should be applied to the engine
compartment after every engine cleaning.
Before applying, all control linkage bush-
ings and joints should be lubricated. The
poly-V-belt and all pulleys should be pro-
tected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Only use a mild car wash
detergent, such as Mercedes-Benz ap-
proved Car Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently. Rinse with clear water and thoroughly dry
with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in ex-
terior rear view mirrors prior to running the
vehicle through an automatic car wash to
prevent damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the underbody, do not for-
get to clean the inner sides of the wheels.Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome clean-
er.
Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Sham-
poo, with plenty of water.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the lenses. Do not at-
tempt to wipe dirty lenses with a dry cloth
or sponge.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with
KEYLESS-GO* is in close proximity, i.e.
within approx. 3 ft. (approx. 1 m), the
vehicle could be inadvertently locked
or unlocked.
Page 336 of 474

334 OperationVehicle care
Clean the wiper blade inserts with a
clean cloth and detergent solution.Window cleaning
Turn on the wipers and place it in a ver-
tical position.
For information how to place the wipers in
a vertical position, see “Replacing wiper
blades” (
page 396).
Use a window cleaning solution on all
glass surfaces.
An automotive glass cleaner is recom-
mended.
Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch (vehi-
cles with KEYLESS-GO*: Make sure the
vehicle's on-board electronics have status
0) before cleaning the wiper blades. Other-
wise, the wiper motor could suddenly turn
on and cause injury. !Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.
!The windshield wipers must be in a ver-
tical position before folding them away
from the windshield. They could other-
wise damage the hood. Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch (vehi-
cles with KEYLESS-GO*: Make sure the
vehicle's on-board electronics have status
0) before cleaning the wiper blades. Other-
wise, the wiper motor could suddenly turn
on and cause injury.
!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.
Page 355 of 474
353 Practical hints
What to do if …?
Display
Possible cause
Possible solution
MOVE SELECTOR LEVER
TO PARK
You have tried to turn off the engine with
the KEYLESS-GO* start/stop button
(page 35) with the gear selector lever not
inP.
Place the gear selector lever in positionP.
PRE-SAFE INACTIVE
SEE OPERATORS MANUAL
If BAS or ESP malfunction messages are
displayed simultaneously, PRE-SAFE has
been deactivated as a result of these mal-
functions. All other occupant safety sys-
tems, such as the air bags, are still
available.
Visit an authorized Mercedes-Benz Center as
soon as possible.
PRE-SAFE itself has failed. All other occu-
pant safety systems, such as the air bags,
are still available.
Visit an authorized Mercedes-Benz Center as
soon as possible.
Page 366 of 474

364 Practical hintsWhat to do if …?Display
Possible cause
Possible solution
_
ENTRY POSITION
DO NOT DRIVE
Seat, exterior mirrors and steering wheel
have not yet moved to their preset driving
positions.
Wait until the seat, exterior mirrors and
steering wheel have moved to their driv-
ing positions.
The message will disappear.
Y
HOOD OPEN!
You are driving with the hood open.
Close the hood (
page 287).
I
REMOVE KEY!
You have forgotten to remove the
SmartKey.
Remove the SmartKey from the ignition.
REPLACE KEY!
DRIVE TO WORKSHOP
The SmartKey is malfunctioning.
Visit an authorized Mercedes-Benz Cen-
ter as soon as possible.
AUTOMATIC LIGHT ON
REMOVE KEY!
SmartKey in starter switch position 1
or2.
Remove the SmartKey from the starter
switch.
KEY
CHECK BATTERY
The battery in the KEYLESS-GO* key is
discharged.
Replace the battery (
page 387).
KEY
NOT RECOGNIZED
SmartKey with KEYLESS-GO* is not rec-
ognized while the engine is running be-
cause
the SmartKey is not in the vehicle
there is strong radio-frequency inter-
ference
Stop the vehicle as soon as it is safe to do
so.
Search for the SmartKey.
Otherwise the vehicle cannot be centrally
locked nor can the engine be started again
after it has been stopped.
Page 367 of 474

365 Practical hints
What to do if …?
Display
Possible cause
Possible solution
F
KEY
NOT RECOGNIZED
The SmartKey with KEYLESS-GO* is mo-
mentarily not recognized.
Change the position of the SmartKey with
KEYLESS-GO* in the vehicle.
Operate the vehicle with the SmartKey in
the starter switch if necessary.
KEY
STILL IN VEHICLE
A SmartKey with KEYLESS-GO* left in the
vehicle was recognized while locking the
vehicle from the outside.
Take the SmartKey with KEYLESS-GO*
out of the vehicle.
KEY
DRIVE TO WORKSHOP
The KEYLESS-GO* system is malfunction-
ing.
Visit an authorized Mercedes-Benz Cen-
ter as soon as possible.
.
3RD BRAKE LIGHT
CHECK LIGHT
The high mounted brake lamp is malfunc-
tioning.
Visit an authorized Mercedes-Benz Cen-
ter as soon as possible.
STOP LIGHT
VISIT WORKSHOP
Brake lamp illumination is delayed or
lamp is permanently on.
Visit an authorized Mercedes-Benz Cen-
ter as soon as possible.
BRAKE LIGHT LEFT
CHECK LIGHT
SUBSTITUTE LAMP ON!
The left brake lamp is malfunctioning. A
substitute bulb is being used.
Visit an authorized Mercedes-Benz Cen-
ter as soon as possible.
BRAKE LIGHT RIGHT
CHECK LIGHT
SUBSTITUTE LAMP ON!
The right brake lamp is malfunctioning. A
substitute bulb is being used.
Visit an authorized Mercedes-Benz Cen-
ter as soon as possible.
DISPLAY DEFECTIVE
VISIT WORKSHOP
The display for the lamps or the system is
malfunctioning.
Visit an authorized Mercedes-Benz Cen-
ter as soon as possible.
Page 385 of 474
383 Practical hints
Unlocking/locking in an emergency
Unlocking/locking in an emergency
Unlocking the vehicle
If you are unable to unlock the vehicle with
the SmartKey or KEYLESS-GO*, open the
driver’s door and the trunk using the me-
chanical key. Removing the mechanical key
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of ar-
row.
Slide the mechanical key2 out of the
housing.Unlocking the driver’s door
1Unlocking
Insert the mechanical key into the driv-
er’s door lock until it stops.
Turn the mechanical key counterclock-
wise to position1.
The driver’s door is unlocked.
iUnlocking the driver’s door and/or the
trunk with the mechanical key will trig-
ger the anti-theft alarm system.
To cancel the alarm, insert the
SmartKey or SmartKey with
KEYLESS-GO* in the starter switch.
Page 386 of 474

384 Practical hintsUnlocking/locking in an emergencyUnlocking the trunk
A minimum height clearance of 6 ft.
(1.85 m) is required to open the trunk lid.
The trunk lid lock is located next to the
handle above the rear license plate recess.
1Unlocking and opening
Insert the mechanical key into the
trunk lid lock until it stops.
Turn the mechanical key counterclock-
wise to position1.
The trunk unlocks and opens.
Locking the vehicle
If you are unable to lock the vehicle with
the SmartKey or the SmartKey with
KEYLESS-GO*, do the following:
Close the passenger doors and the
trunk lid.
Press the central locking switch in the
center console (
page 113).
Check to see whether the locking
knobs on the passenger doors have
moved down.
If necessary push them down manually.
Except for the driver's door, the vehicle
should now be locked.1Unlocking
Remove the mechanical key out of the
SmartKey (
page 383).
Insert the mechanical key into the driv-
er’s door lock until it stops.
Turn the mechanical key clockwise to
position1.
The driver’s door is locked.
!The trunk lid swings open upwards au-
tomatically. Always make sure that
there is sufficient overhead clearance.
Page 389 of 474

387 Practical hints
Replacing SmartKey batteries
Replacing SmartKey batteries
If the batteries in the SmartKey or the
SmartKey with KEYLESS-GO* are dis-
charged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an autho-
rized Mercedes-Benz Center.Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
SmartKey
Remove mechanical key out of the
SmartKey (
page 383).1Mechanical key
2Battery compartment
Replacement batteries: Lithium, type
CR 2025 or equivalent.
Insert the mechanical key1 in side
opening and push gray slide.
The battery compartment2 is un-
latched.
Pull battery compartment2 out of the
housing in direction of arrow.
Remove the batteries.
Warning!
G
Batteries contain poisonous and corrosive
substances. Therefore keep the batteries
out of reach of children.
If a battery is swallowed, seek medical help
immediately.
iWhen inserting the batteries, make
sure they are clean and free of lint.iWhen changing batteries, always re-
place both batteries.
The required replacement batteries are
available at any authorized
Mercedes-Benz Center.