Page 331 of 474
329 Operation
Maintenance
Maintenance service term exceeded
If you have exceeded the suggested main-
tenance service term, you will see the fol-
lowing message in the multifunction
display:'A' SERVICE EXCEEDED
BY XXXX MILES (KM)
'A' SERVICE EXCEEDED BY XXX DAYS
'A' SERVICE EXCEEDED BY X DAYIn addition, a signal sounds when the mes-
sage appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance ser-
vice.
Calling up the maintenance service in-dicator
Switch on ignition.
The standard display of the control sys-
tem appears (
page 148).
Press button k or j on the mul-
tifunction steering wheel until the
maintenance service indicator with the
service symbol 9 or ´ and the
service deadline appears in the multi-
function display.
Resetting the maintenance service indi-
cator
In the event that the maintenance service
on your vehicle is not carried out by an au-
thorized Mercedes-Benz Center, you can have the maintenance service indicator re-
set. The automotive maintenance facility
carrying out the maintenance service will
find the information for resetting the main-
tenance service indicator in the mainte-
nance-relevant information for your
vehicle. Such information is available from
either your authorized Mercedes-Benz
Center or directly from Mercedes-Benz
USA, LLC.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the maintenance
service indicator. To arrive at the true
maintenance service deadline, you will
need to subtract these days from the
days shown in the maintenance service
indicator.
Do not confuse the maintenance ser-
vice indicator with the engine oil level
indicator :.
iIf the maintenance service indicator
was inadvertently reset, have an autho-
rized Mercedes-Benz Center correct it.
Only reset if the proper maintenance
service has been performed. Resetting
the system without performing the
proper service as called for by the
maintenance service indicator will re-
sult in engine damage and/or other ve-
hicle damage not covered by the
Mercedes-Benz Limited Warranty.
Page 337 of 474
335 Operation
Vehicle care
Light alloy wheels
Mercedes-Benz approved Wheel Care
should be used for regular cleaning of the
light alloy wheels.
If possible, clean wheels once a week with
Mercedes-Benz approved Wheel Care, us-
ing a soft bristle brush and a strong spray
of water.
Follow the instructions on container.
Instrument cluster
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in lukewarm solution. Do not use
scouring agents.Steering wheel and gear selector lever
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Cup holder
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in lukewarm solution. Do not use
scouring agents.
Hard plastic trim items
Pour Mercedes-Benz approved Interior
Care onto soft lint-free cloth and apply
with light pressure.
Headliner and shelf below rear window
Clean with soft bristle brush, or use a
dry-shampoo cleaner in case of excessive
dirt.Seat belts
The webbing must not be treated with
chemical cleaning agents. Only use clear,
lukewarm water and soap. Do not dry the
webbing at temperatures above 176°F
(80°C) or in direct sunlight.
iOnly use acid-free cleaning materials.
Acid may cause corrosion or damage
the clear coat.
Warning!
G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Page 340 of 474
338 Practical hintsWhat to do if …?Lamps in instrument cluster
General information:If any of the following lamps in the instru-
ment cluster fails to come on during the
bulb self-check when switching on theignition, have the respective bulb checked
and replaced if necessary.Problem
Possible cause
Suggested solution
-
The yellow ABS malfunction in-
dicator lamp comes on while
driving.
The ABS has detected a malfunction and
has switched off. The BAS and the ESP are
also switched off (see messages in multi-
function display).
The brake system is still functioning nor-
mally but without the ABS available.
If the ABS control unit is malfunctioning,
other systems such as Parktronic*,
Distronic*, and the automatic transmission
may also be malfunctioning.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Read and observe messages in the mul-
tifunction display (
page 347).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions increas-
es the risk of an accident.
The charging voltage has fallen below
10 volts and the ABS has switched off.
The battery may not be charged sufficiently.
Switch off electrical consumers that are
currently not needed, e.g. seat heat-
ing*.
If necessary, have the generator
(alternator) and battery checked.
When the voltage is above this value again,
the ABS is operational again.
Page 349 of 474
347 Practical hints
What to do if …?
Vehicle status messages in the multi-function display
Warning and malfunction messages ap-
pear in the multifunction display located in
the instrument cluster.
Certain warning and malfunction messag-
es are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in
this Operator’s Manual.
Selecting the vehicle status message
memory menu in the control system
(page 143) displays both cleared and
uncleared messages.
High-priority messages appear in the mul-
tifunction display in red color.Certain messages of high priority cannot
be cleared from the multifunction display
using the reset buttonJ (
page 140) or
button j, k, ÿ, or è on the
multifunction steering wheel
(
page 144) .
Other messages of high priority and mes-
sages of less immediate priority can be
cleared from the multifunction display us-
ing the reset buttonJ or button j,
k, ÿ, or è on the multifunction
steering wheel. They are then stored in the
vehicle status message memory
(page 159). Remember that clearing a
message will only make the message dis-
appear. Clearing a message will not cor-
rect the condition that caused the
message to appear.
Warning!
G
All categories of messages contain impor-
tant information which should be taken note
of and, where a malfunction is indicated, ad-
dressed as soon as possible at an autho-
rized Mercedes-Benz Center.
Failure to repair condition noted may cause
damage not covered by the Mercedes-Benz
Limited Warranty, or result in property dam-
age or personal injury.Warning!
G
No messages will be displayed if either the
instrument cluster or the multifunction dis-
play is inoperative. Contact your nearest au-
thorized Mercedes-Benz Center.
Page 351 of 474
349 Practical hints
What to do if …?
Text messagesDisplay
Possible cause
Possible solution
ABC
ACTIVE BODY CONTROL
DRIVE CAREFULLY!
The capability of the ABC system is restrict-
ed. This can impair the handling.
Do not exceed a speed of 50 mph (80 km/h).
Visit an authorized Mercedes-Benz center as
soon as possible.
The vehicle is losing oil.
Stop your vehicle as soon as it is safe to do
so.
ACTIVE BODY CONTROL
STOP, CAR TOO LOW
The vehicle is parked on an extremely
uneven surface.
Press the vehicle level control button to se-
lect level 2 (
page 232).
ABC is malfunctioning.
Stop and press the vehicle level control but-
ton to select a higher vehicle level
(page 232).
Do not turn steering wheel too far to avoid
damaging the front fenders.
Listen for scraping noises.
Do not exceed a speed of 50 mph (80 km/h).
Visit an authorized Mercedes-Benz center as
soon as possible.
DISPLAY DEFECTIVE
VISIT WORKSHOP
The display for ABC or the ABC system itself
is malfunctioning.
Visit an authorized Mercedes-Benz Center as
soon as possible.
Page 354 of 474
352 Practical hintsWhat to do if …?Display
Possible cause
Possible solution
ESP UNAVAILABLE
SEE OPERATORS MANUAL
The ESP was deactivated the power supply
has been interrupted.
The ABS is still operational.
Synchronize the ESP. With the vehicle sta-
tionary and the engine running, turn the
steering wheel completely to the left and
then to the right to synchronize the ESP.
If the ESP message does not go out:
Continue driving with added caution.
Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the
risk of an accident.
!When synchronizing the ESP, make
sure you can turn the steering wheel in
both directions as far as it will go with-
out the wheel hitting any objects, e.g.
aroad curb.
Page 356 of 474
354 Practical hintsWhat to do if …?Symbol messagesDisplay
Possible cause
Possible solution
@
AIRMATIC
STOP, CAR TOO LOW
The vehicle is parked on an extremely
uneven surface.
Press the vehicle level control button to
select the raised vehicle level
(page 230).
The vehicle level control is malfunction-
ing.
Stop and press the vehicle level control
button to select a higher vehicle level
(page 230).
Do not turn steering wheel too far to
avoid damaging the front fenders.
Listen for scraping noises.
Do not exceed a speed of 50 mph
(80 km/h).
Visit an authorized Mercedes-Benz center
as soon as possible.
AIRMATIC
DRIVE CAREFULLY!
The capability of the Airmatic system is
restricted.
Do not exceed a speed of 50 mph
(80 km/h).
Visit an authorized Mercedes-Benz center
as soon as possible.
Page 366 of 474
364 Practical hintsWhat to do if …?Display
Possible cause
Possible solution
_
ENTRY POSITION
DO NOT DRIVE
Seat, exterior mirrors and steering wheel
have not yet moved to their preset driving
positions.
Wait until the seat, exterior mirrors and
steering wheel have moved to their driv-
ing positions.
The message will disappear.
Y
HOOD OPEN!
You are driving with the hood open.
Close the hood (
page 287).
I
REMOVE KEY!
You have forgotten to remove the
SmartKey.
Remove the SmartKey from the ignition.
REPLACE KEY!
DRIVE TO WORKSHOP
The SmartKey is malfunctioning.
Visit an authorized Mercedes-Benz Cen-
ter as soon as possible.
AUTOMATIC LIGHT ON
REMOVE KEY!
SmartKey in starter switch position 1
or2.
Remove the SmartKey from the starter
switch.
KEY
CHECK BATTERY
The battery in the KEYLESS-GO* key is
discharged.
Replace the battery (
page 387).
KEY
NOT RECOGNIZED
SmartKey with KEYLESS-GO* is not rec-
ognized while the engine is running be-
cause
the SmartKey is not in the vehicle
there is strong radio-frequency inter-
ference
Stop the vehicle as soon as it is safe to do
so.
Search for the SmartKey.
Otherwise the vehicle cannot be centrally
locked nor can the engine be started again
after it has been stopped.
