189 Service
Tele Aid*
Tele Aid*
Tele Aid* incorporates the following
functions:
Emergency call
Roadside Assistance
Information call
Remote Door Unlock
Stolen Vehicle RecoveryThe speaker volume of a Tele Aid call can
be adjusted using the volume control on
the COMAND (
page 98) or the æ and
ç buttons on the multifunction steering
wheel.
During a Tele Aid call, all audio sources are
muted. The telephone is turned off and no
SMS messages can be received or
transmitted.
During a Tele Aid call, the used Network
Type (“A” for analog network or “D” for
digital network) and the signal strength are
displayed on the lower right corner of the
COMAND display.An emergency call is initiated
automatically in the event emergency
tensioning devices (ETDs) or air bags are
deployed. An emergency call can also be
initiated manually by pressing the I
button. Refer to your vehicle Operator’s
Manual for additional information.
Once the emergency call is in progress, the
indicator lamp in the I button will
begin to flash. The message
Connecting
Call
appears on the display and all audio
resources are muted.
When the connection is established, the
message
Call
Connected
appears on
the display. A voice connection between
the Response Center and the vehicle
occupants is established soon after the
emergency call has been initiated.
iTo use Tele Aid*, the Tele Aid service
must be subscribed to and properly
activated. If you have any questions
regarding activation, please call
the Response Center at 1-800-756-
9018 (in the USA) or 1-888-923-8367
(in Canada).
The Tele Aid system is operational
provided the Tele Aid service was sub-
scribed to and properly activated.
Additionally, the vehicle’s battery must
be charged, properly connected, not
damaged and cellular service and GPS
coverage must be available.
General
Emergency call
