2005 MERCEDES-BENZ E500 visit workshop

272 Controls in detailUseful featuresThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than ten seconds or do not come on). The message
TELE AID malfunction – Drive
to workshop
appears in the multifunction
display.
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message TELE AID malfunction – Drive to
workshop
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

369 Practical hints
What to do if …
Text messagesDisplay
Display message
Possible cause
Possible solution
ABS
Malfunction
Visit workshop
The ABS has detected a malfunction
and has switched off.
The ESP and the BAS are also deac-
tivated.
The SBC brake system is still func-
tioning normally but without the ABS
available.

Continue driving with added caution.
Wheels will lock during hard braking, reduc-
ing steering capability.

Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases
the risk of an accident.
Display malfunction
Visit workshop
The ABS or the ABS display is mal-
functioning.

Continue driving with added caution.
Wheels will lock during hard braking, reduc-
ing steering capability.

Visit an authorized Mercedes-Benz Center
as soon as possible.
Failure to follow these instructions increases
the risk of an accident.

370 Practical hintsWhat to do if …Display
Display message
Possible cause
Possible solution
Low
Battery
Conven. functions
temporarily
unavailable
The battery has insufficient voltage
and can no longer supply conve-
nience functions such as the rear
window defroster.
As soon as the on-board voltage is sufficient,
the consumers will switch on again.
Please note:
Conven. functions
available again

On-board voltage is sufficient; the
consumers will switch on again.
Cruise control
Drive to workshop
Cruise control or Distronic* is mal-
functioning.

Have the cruise control or Distronic*
checked by an authorized Mercedes-Benz
Center.
Distronic
External interference
Reactivate
The Distronic* is switched off and is
temporarily unavailable.

Try activating the Distronic* again later.
Drive to workshop
The Distronic* is malfunctioning or
the display is malfunctioning.

Visit an authorized Mercedes-Benz Center
as soon as possible.

372 Practical hintsWhat to do if …Display
Display message
Possible cause
Possible solution
ESP
Malfunction
Visit workshop
The ESP has detected a malfunction
and switched off.
The ABS may not be operational.
The SBC brake system is still func-
tioning normally but without the ESP
available.

Continue driving with added caution.

Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases
the risk of an accident.
unavailable
See Operator’s Manual
The ESP is deactivated because the
power supply was interrupted.
The SBC brake system is still func-
tioning normally but without the ESP
available.

Synchronize the ESP. With the vehicle sta-
tionary, turn the steering wheel completely
to the left and then to the right to synchro-
nize the ESP.
If the ESP message does not go out:

Continue driving with added caution.

Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases
the risk of an accident.
!When synchronizing the ESP, make
sure you can turn the steering wheel in
both directions as far as it will go with-
out the wheels hitting any objects, e.g.
a road curb.

373 Practical hints
What to do if …
Display
Display message
Possible cause
Possible solution
ESP
Display malfunction
Visit workshop
The ESP or the ESP display is mal-
functioning.

Continue driving with added caution.

Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases
the risk of an accident.
P
Gear selector lever
in Park
You have attempted to turn off the
engine with the KEYLESS-GO*
start/stop button with the gear se-
lector lever not inP. You have
opened the driver's door with the
gear selector lever not inP.

Place the gear selector lever in positionP.
P/N
Shift to Neutral or Park
You have attempted to start the en-
gine with the KEYLESS-GO*
start/stop button while the gear se-
lector lever was in positionR orD.

Place the gear selector lever in positionP
orN. Make sure the brake pedal is de-
pressed.

378 Practical hintsWhat to do if …Symbol messagesDisplay symbol
Display messages
Possible cause
Possible solution
#
Undervoltage
Switch off
consumers
The battery has insufficient voltage.

Turn off unnecessary electrical con-
sumers.
Visit workshop
The battery is no longer charging.
Possible causes:

alternator malfunctioning


broken poly-V-belt
Do not forget that the brake system re-
quires electrical energy and may be oper-
ating with restricted capability.
Considerably greater brake pedal force is
required and the stopping distance is in-
creased.

Stop immediately and check the
poly-V-belt.
If it is broken:

Do not continue to drive. Otherwise
the engine will overheat due to an in-
operative water pump which may re-
sult in damage to the engine. Notify
an authorized Mercedes-Benz Center.
If it is intact:

Drive immediately to the nearest au-
thorized Mercedes-Benz Center. Ad-
just driving to be consistent with
reduced braking responsiveness.

380 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause
Possible solution
2
Brake wear
Visit workshop
The brake pads have reached their wear
limit.

Brake pad thickness must be visually
inspected at the intervals specified in
the Maintenance Booklet.

Have the brake pads replaced as soon
as possible.
T
Reduced braking power
Depress brake
pedal fully
The SBC brake system is in emergency
operation mode. Considerably greater
brake pedal force is required and the
stopping distance is increased.
The maximum speed is limited to 55 mph
(90 km / h).

Do not drive any further.

Stop the vehicle and notify an autho-
rized Mercedes-Benz Center.

Prevent the vehicle from rolling away
by blocking the wheels with wheel
chocks or other sizable objects.

Call for Roadside Assistance.
(USA only);(Canada only)3
Reduced braking power
Start engine
The battery has insufficient voltage and
cannot supply sufficient power to the
SBC brake system.

Start the engine.
The message disappears when suffi-
cient voltage is available.

381 Practical hints
What to do if …
Display symbol
Display messages
Possible cause
Possible solution
(USA only);(Canada only)3
Reduced braking power
Visit workshop
The SBC brake system is in emergency
operation mode. Considerable brake ped-
al force is required and the stopping dis-
tance is increased.

Continue driving with added caution.

Adjust driving to be consistent with
reduced braking responsiveness.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Service brake
Visit workshop
There are malfunctions, but the SBC
brake system is operating normally.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Brake overheated
Drive carefully
The brake system is overheated due to an
excessive load on the brakes.

Relieve the load on the brake system.

Drive more smoothly and think ahead
to avoid unnecessary braking.

When driving down slopes, shift into a
lower gear to use the engine’s braking
power (
page 176).

Cautiously continue driving so that
the air stream will cool down the
brakes.
Release
parking brake
You are driving with the parking brake
set.

Release the parking brake
(page 48).