221 Controls in detail
Power windows
With the vehicle unlocked, aim trans-
mitter eye of the SmartKey or Smart-
Key with KEYLESS-GO* at the driver’s
outside door handle.
Vehicles without panorama roof*
Press and hold button
Œ
until the
windows and the tilt/sliding sunroof*
have reached the desired position.
Release button
Œ
to interrupt proce-
dure.Vehicles with panorama roof*
If roller sunblinds are closed:
Press and hold button
Œ
. The win-
dows and roller blinds begin to open af-
ter approximately one second.
With the windows and roller blinds fully
opened, press and hold button
Œ
again. The tilt/sliding panel of the pan-
orama roof* tilts and opens.
If roller sunblinds are open:
Press and hold button
Œ
. The win-
dows move down and the tilt/sliding
panel tilts and opens after approxi-
mately one second.
Release button
Œ
to interrupt proce-
dure.
Convenience closing feature
When you lock the vehicle, you can close
the windows, tilt/sliding sunroof* or
tilt/sliding panel* simultaneously.
Aim transmitter eye of the SmartKey or
SmartKey with KEYLESS-GO* at the
driver’s outside door handle
(page 220).
Press and hold button ‹ until the
windows, the tilt/sliding sunroof* or
tilt/sliding panel* are completely
closed.
Vehicles with panorama roof*:
Press and hold button ‹ again. The
roller sunblinds close.
Release button ‹ to interrupt pro-
cedure.
222 Controls in detailPower windowsVehicles with KEYLESS-GO*:
Press and hold button ‹ or the lock
button at the outside door handle
(page 58) until the windows, the
tilt/sliding sunroof* or tilt/sliding pan-
el* are completely closed.
Release button ‹ or the lock button
at the outside door handle to interrupt
procedure.
Warning!
G
When closing the windows and the tilt/slid-
ing sunroof* or the tilt/sliding panel*, be
sure that there is no danger of anyone being
harmed by the closing procedure.
If potential danger exists, proceed as fol-
lows:
Release button ‹. To reverse in di-
rection of movement, press
buttonŒ for opening or button‹
for closing.
Vehicles with KEYLESS-GO*:
Pull on the door handle and hold firmly.
The side windows and the tilt/sliding
sunroof* or the tilt/sliding panel* will
open for as long as the door handle is
held but the door not opened.
272 Controls in detailUseful featuresThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than ten seconds or do not come on). The message
TELE AID malfunction – Drive
to workshop
appears in the multifunction
display.
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message TELE AID malfunction – Drive to
workshop
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
278 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND navigation*
system (if engaged) will continue to
run. The display in the instrument clus-
ter is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND
unit. A pop-up window will appear in
the COMAND display to indicate that a
Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Call connected
will appear in the
multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.
299 Operation
At the gas station
At the gas station
Refueling
The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking / unlocking the vehicle with
the remote control automatically
locks / unlocks the fuel filler flap.
Turn the engine off
by turning the SmartKey to
position0.
by pressing the KEYLESS-GO*
start/stop button. Open the driv-
er’s door (with the driver’s door
open, starter switch is now in
position0, same as SmartKey re-
moved from starter switch).
Remove the SmartKey from the starter
switch.
Open the fuel filler flap by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.
Turn the fuel cap to the left and hold on
to it until possible pressure is released.
Take off the cap and set it in the recess
on the fuel filler flap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.
Only fill your tank until the filler nozzle
unit cuts out – do not top up or over-
fill.
Warning!
G
Gasoline and diesel fuel are highly flamma-
ble and poisonous. They burn violently and
can cause serious injury. Whenever you are
around gasoline or diesel fuel, avoid inhaling
fumes and skin contact, extinguish all smok-
ing materials. Never allow sparks, flame or
smoking materials near gasoline or diesel
fuel!
!Diesel engine:
When filling the diesel fuel tank using
fuel containers, place a filling filter, a
suede cloth or a clean flannel cloth into
the filler neck to filter the diesel fuel.
Otherwise, you could clog the fuel
lines.
349 Operation
Vehicle care
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an au-
thorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care prod-
ucts.Power washer
When using a power wash for cleaning the
vehicle, always observe the manufactur-
er’s operating instructions.Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not“bead up”, normally
every three to five months, depending on
climate and washing detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up Stick
for quick and provisional repairs of minor
paint damage (i.e. chips from stones, vehi-
cle doors, etc.).
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with
KEYLESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked. !Never use a round nozzle to
power-wash tires. The intense jet of
water can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.
350 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax should be applied to the engine
compartment after every engine cleaning.
Before applying, all control linkage bush-
ings and joints should be lubricated. The
poly-V-belt and all pulleys should be pro-
tected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Only use a mild car wash
detergent, such as Mercedes-Benz ap-
proved Car Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently. Rinse with clear water and thoroughly dry
with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the underbody, do not for-
get to clean the inner sides of the wheels.Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome clean-
er.
Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
To prevent scratches, never apply strong
force and only use a soft, non-scratchy
cloth when cleaning the lenses. Do not at-
tempt to wipe dirty lenses with a dry cloth
or sponge.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with
KEYLESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked.
390 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause
Possible solution
F
Key
still in vehicle
A SmartKey with KEYLESS-GO* left in the
vehicle was recognized while locking the
vehicle from the outside.
Take the SmartKey out of the vehicle.
Keyless Go
Check system
The KEYLESS-GO* system is malfunction-
ing.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Do not
forget key
This display appears (for a maximum of
60 seconds) if the driver’s door is opened
with the engine shut off and no SmartKey
in the starter switch.
This message is only a reminder.
Insert SmartKey in the starter switch.
Take the SmartKey with
KEYLESS-GO* with you when leaving
the vehicle.
Remove key
You have forgotten to remove the
SmartKey.
Remove the SmartKey from the start-
er switch.
Replace key
There is no additional code available for
SmartKey or SmartKey with
KEYLESS-GO*.
Visit an authorized Mercedes-Benz
Center as soon as possible.