Page 98 of 491
97 Safety and Security
Anti-theft systems
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
With the SmartKey: Removing the
SmartKey from the starter switch acti-
vates the immobilizer.
With KEYLESS-GO*: Turning off the en-
gine by means of the KEYLESS-GO
start/stop button on the gear selector
lever activates the immobilizer.Deactivating
With the SmartKey: Inserting the
SmartKey in the starter switch deacti-
vates the immobilizer.
With KEYLESS-GO*: Starting the en-
gine by means of the start/stop button
on the gear selector lever deactivates
the immobilizer.
iIn case the engine cannot be started
(yet the vehicle’s battery is charged),
the system is not operational. Contact
an authorized Mercedes-Benz Center
or call 1-800-FOR-MERCedes (in the
USA), or 1-800-387-0100 (in Canada).
Page 99 of 491

98 Safety and SecurityAnti-theft systemsAnti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
a door
the tailgate
the hood.
The alarm will stay on, even if the activat-
ing element (a door, for example) is imme-
diately closed.
The alarm system will also be triggered
when
someone attempts to raise the vehicle.
opening the vehicle with the mechani-
cal key.
someone opens a door from the inside
if the vehicle was locked from the out-
side with the SmartKey or
KEYLESS-GO.Arming the alarm system
The alarm system is armed within approxi-
mately ten seconds after locking the vehi-
cle with the SmartKey or KEYLESS-GO*.
The turn signal lamps flash three times to
indicate that the alarm system is activated.
The indicator lamp in the central locking
switch (
page 27) begins to flash after
arming the alarm system.Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the SmartKey or
KEYLESS-GO*. The turn signal lamps flash
once to indicate that the alarm system is
deactivated.
iIf the alarm stays on for more than
30 seconds, a call to the Response
Center is initiated automatically by the
Tele Aid system* (
page 269) provid-
ed Tele Aid service was subscribed to
and properly activated, and that neces-
sary cellular service and GPS coverage
are available.
iIf the turn signal lamps do not flash
three times, one of the following ele-
ments may not be properly closed:
a door
the tailgate
Close the respective element and lock
the vehicle again.
Page 100 of 491

99 Safety and Security
Anti-theft systems
Canceling the alarm
With the SmartKey
Insert the SmartKey in the starter
switch.
or
Press the Œ or ‹ button on the
SmartKey.
The alarm is canceled.
With KEYLESS-GO*
Pull the outside door handle.
The SmartKey with KEYLESS-GO must
be within 3 ft (1 m) of the vehicle.
or
Press the KEYLESS-GO* start/stop
button (
page 35).
The SmartKey with KEYLESS-GO must
be inside the vehicle.
The alarm is canceled.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.Arming the tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms automatical-
ly.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
30 seconds, a call to the Response
Center is initiated automatically by the
Tele Aid system* (
page 269), provid-
ed that the Tele Aid service was sub-
scribed to and properly activated, and
that necessary cellular service and GPS
coverage are available.
Page 101 of 491

100 Safety and SecurityAnti-theft systemsDisarming the tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.
The button is located on the overhead con-
trol panel.
1Tow-away alarm off button
Switch off the ignition and remove the
SmartKey from the starter switch.
Press button1.
The indicator lamp in the button comes
on briefly.
Exit and lock your vehicle with the
SmartKey or (vehicles with
KEYLESS-GO*) the lock button at each
door handle.
The tow-away alarm remains disarmed un-
til you lock your vehicle again.Canceling tow-away alarm
To cancel the alarm:
With the SmartKey
Insert the SmartKey in the starter
switch.
or
Press the Œ or ‹ button on the
SmartKey.
With KEYLESS-GO*
Pull the outside door handle.
The SmartKey with KEYLESS-GO must
be within 3 ft (1 m) of the vehicle.
or
Press the KEYLESS-GO* start/stop
button (
page 35).
The SmartKey with KEYLESS-GO must
be inside the vehicle.
The alarm is canceled.
iYou cannot disarm the tow-away alarm
when the ignition is switched on.
Page 108 of 491

107 Controls in detail
Locking and unlocking
SmartKey with KEYLESS-GO*
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO,
each with remote control and a removable
mechanical key. The locking tabs for the
mechanical key portion of the two Smart-
Keys with KEYLESS-GO are a different col-
or to help distinguish each SmartKey with
KEYLESS-GO unit.
The function of the SmartKey overrules the
KEYLESS-GO function.
The KEYLESS-GO function is integrated
into the SmartKey. On these vehicles, the
validity of the SmartKey with KEYLESS-GO
is checked every time you pull a door
handle.
If the SmartKey with KEYLESS-GO is valid,
your vehicle unlocks
the doors
the tailgate
the fuel filler flap
SmartKey 1‹ Lock button
2Š Unlock button* for the tailgate
3Mechanical key locking tab
4Œ Unlock button
5Battery check lamp
6Â Panic button (
page 86)
iWhen any outside door handle other
than the driver’s outside door handle is
pulled, the vehicle is centrally un-
locked.
Warning!
G
When leaving the vehicle, always take the
SmartKey with KEYLESS-GO* with you and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. It is possible for children
to open a locked door from the inside, which
could result in an accident and/or serious
personal injury.!To prevent possible malfunction, avoid
exposing the SmartKey with
KEYLESS-GO to high levels of electro-
magnetic radiation.
Page 109 of 491

108 Controls in detailLocking and unlocking
Important notes on using KEYLESS-GO
You can also use the SmartKey with
KEYLESS-GO like a normal SmartKey
(page 102).
You can combine KEYLESS-GO func-
tions with normal SmartKey functions
(e.g. unlocking with KEYLESS-GO and
locking with the ‹button).
Always carry the SmartKey with
KEYLESS-GO with you.
iUSA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject
to the following two conditions:
(1) This device may not cause interfer-
ence, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
iYou can also open and close the power
windows and tilt/sliding sunroof* us-
ing the SmartKey (
page 223).
iWhen you unlock the vehicle, the SBC
brake system is activated (
page 92).
Page 110 of 491

109 Controls in detail
Locking and unlocking
Never store the SmartKey with
KEYLESS-GO together with:
Electronic items such as a cellular
phone or another SmartKey with
KEYLESS-GO
Metallic objects such as coins or
metal foil
Doing so could impair the function of
the KEYLESS-GO system.
To lock or unlock the vehicle, the
SmartKey with KEYLESS-GO must be
located outside the vehicle within ap-
proximately 3 ft (1 m) of a door or the
tailgate.
In order to start the engine with the
SmartKey with KEYLESS-GO:
The SmartKey with KEYLESS-GO
must be located in the vehicle.
All the doors must be closed.
The brake pedal must be firmly de-
pressed. Do not depress the accel-
erator.
If you have started the engine with the
KEYLESS-GO start / stop button
(page 36), you can only turn it off
again with this button, even if you have
put the SmartKey in the starter switch
in the meantime.
This does not apply if, after starting, the
selector lever is still in positionP and
then the SmartKey is inserted in the
starter switch. The SmartKey will then
have priority over the KEYLESS-GO
function and the vehicle’s electrical
system will operate according to the
position of the SmartKey in the starter
switch, even stopping the engine.
If the SmartKey with KEYLESS-GO is
positioned farther away from the vehi-
cle and can no longer be recognized by
the system, the vehicle cannot be
locked or the engine started via the
KEYLESS-GO system.
If the SmartKey with KEYLESS-GO is re-
moved from the vehicle while the igni-
tion is switched on (e.g. if passenger
exits the vehicle with the SmartKey),
the message
Key not recognized
will
appear in the multifunction display.
Find the SmartKey or change its
present location immediately (e.g.
place it on the front passenger seat or
insert it in shirt pocket).
Remember that the engine can be
started by anyone with a SmartKey
with KEYLESS-GO that is left inside the
vehicle. If you leave the SmartKey with
KEYLESS-GO behind when exiting and
locking the vehicle, the message
Key
still in vehicle
will appear in the
multifunction display.
Page 111 of 491

110 Controls in detailLocking and unlockingFactory settingGlobal unlocking
Pull the outside door handle.
All turn signal lamps flash once.
An acoustic signal sounds once (if
equipped and feature activated).
The locking knobs in the doors
move up.
The anti-theft alarm system is dis-
armed.
The vehicle will lock again automatically
within approximately 40 seconds if neither
door nor tailgate is opened.Global locking
Press lock button at outside door
handle (
page 60) or tailgate
(
page 113).
All turn signal lamps flash three
times.
An acoustic signal sounds three
times (if equipped and feature acti-
vated).
The locking knobs in the doors
move down.
The anti-theft alarm system is
armed.
iDepending on production date, your
vehicle may be equipped with an
acoustic lock and unlock confirmation
signal feature. If your vehicle is
equipped with this feature and the fea-
ture is activated, an acoustic signal will
sound when the vehicle is locked or un-
locked using the SmartKey with
KEYLESS-GO.
To determine whether or not your vehi-
cle is equipped with this feature,
contact an authorized Mercedes-Benz
Center. If equipped and you wish to ac-
tivate or deactivate the feature, or ad-
just its signal volume, also contact an
authorized Mercedes-Benz Center.