2005 MERCEDES-BENZ E WAGON phone

275 Controls in detail
Useful features
Upgrade scenario
An emergency call is possible even if other
services are active. See system self-check (
page 270)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp on the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Information calls can be terminated us-
ing the tbutton on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your authorized Mercedes-Benz Center
and have the system checked or con-
tact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttont on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.

276 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
tailgate recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND navigation*
system (if engaged) will continue to
run. The display in the instrument clus-
ter is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND
unit. A pop-up window will appear in
the COMAND display to indicate that a
Tele Aid call is in progress.

277 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
123Signal transmitter button
4Indicator lamp
5Hand-held transmitter button
6Hand-held remote control trans-
mitter (not part of the vehicle
equipment)
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Call connected
w i l l a p p e a r i n t h e
multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds be-
fore door unlock authorization was re-
ceived by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, call is initiated automati-
cally to the Response Center. See an-
ti-theft alarm system (
page 98) and
tow-away alarm (
page 99).

293 Operation
Driving instructions
Passenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
your authorized Mercedes-Benz Center.Control and operation of radio trans-
mitter
COMAND, radio and telephone*Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The cargo compartment is the preferred
place to carry objects.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit Man-
agement and Data System), radio or tele-
phone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.

302 OperationEngine compartmentIf you see the message:Observe waiting period
If engine is at operating temperature,
wait five minutes before repeating
check procedure.

If engine is not at operating tempera-
ture, wait 30 minutes before repeating
check procedure.
If you see the message:
Engine oil level
Not when engine on
Turn off the engine.

If engine is at operating temperature,
wait five minutes before checking oil.

If engine is not at operating tempera-
ture, wait 30 minutes before checking
oil.If there is excess engine oil with the engine
at normal operating temperature, the
following message will appear:
Engine oil level
Reduce oil level
Have excess oil siphoned or drained
off. Contact an authorized
Mercedes-Benz Center.
More information on messages in the
display concerning engine oil can be found
in the “Practical hints” section
(
page 362). Adding engine oil!Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
!Only use approved engine oils and oil
filters required for vehicles with
Maintenance System (U.S. vehicles) or
FSS PLUS (Canada vehicles). For a
listing of approved engine oils and oil
filters, refer to the Factory Approved
Service Products pamphlet in your ve-
hicle literature portfolio, or contact an
authorized Mercedes-Benz Center.
Using engine oils and oil filters of spec-
ification other than those expressly
required for the Maintenance System
(U.S. vehicles) or FSS PLUS (Canada
vehicles), or changing of oil and oil filter
at change intervals longer than those
called for by the Maintenance System
(U.S. vehicles) or FSS PLUS (Canada
vehicles) will result in engine damage
not covered by the Mercedes-Benz
Limited Warranty.

303 Operation
Engine compartment
1Filler cap
Unscrew filler cap1 from filler neck.

Add engine oil as required. Be careful
not to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.

Screw filler cap1 back on filler neck.
More information on engine oil can be
found in the “Technical data” section
(
page 450) and (
page 453).
Transmission fluid level
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the transmission.Coolant level
The engine coolant is a mixture of water
and anticorrosion/antifreeze. To check
the coolant level, the vehicle must be
parked on level ground and the engine
must be cool.
The coolant expansion tank is located on
the driver’s side of the engine compart-
ment.
!Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.

382 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause
Possible solution
:
USA only:Add 1 Qt. engine oil
at next refuelingCanada only:Add 1 Liter engine oil
at next refueling
The engine oil level is too low.

Add engine oil (
page 302) and
check the engine oil level
(
page 301).
Engine oil level
Stop, engine off
There is no oil in the engine. There is a
danger of engine damage.

Carefully bring the vehicle to a halt as
soon as possible.

Turn off the engine.

Add engine oil (
page 302) and
check the engine oil level
(
page 301).
Engine oil level
Reduce oil level
You have added too much engine oil.
There is a risk of damaging:

the engine


the catalytic converter

Have oil siphoned or drained off. Ob-
serve all legal requirements with re-
spect to its disposal.

399 Practical hints
What to do if …
Display symbol
Display messages
Possible cause
Possible solution
t
Function
unavailable
This display appears if button t or
s on the multifunction steering wheel
is pressed and the vehicle is not equipped
with a telephone.
&
Tailgate open
This message will appear whenever the
tailgate is open.

Close the tailgate.
W
Washer fluid,
please refill
The fluid level has dropped to about
1/3
of total reservoir capacity.
Add washer fluid (
page 306).