Contents
Uniform Tire Quality Grading
Standards (U.S. vehicles) ............. 333
Tire ply material ........................... 335
Tire and loading terminology ........ 335
Rotating tires ............................... 339
Winter driving .................................... 340
Winter tires .................................. 340
Block heater* (Canada only) ........ 341
Snow chains................................. 341
Maintenance...................................... 342
Clearing the maintenance
service indicator........................... 343
Maintenance
service term exceeded ................. 343
Calling up the
maintenance service indicator ..... 343
Resetting the
maintenance service indicator ..... 344
Vehicle care ....................................... 345
Cleaning and care of vehicle ........ 345
Practical hints.................................. 353
What to do if …? ................................. 354
Lamps in instrument cluster ......... 354
Lamp in center console................. 361
Vehicle status messages
in the multifunction display........... 363
Where will I find...? ............................. 391
First aid kit.................................... 391
Vehicle tool kit .............................. 391
Minispare wheel............................ 394
Unlocking/locking in an emergency... 397
Unlocking the vehicle.................... 397
Locking the vehicle ....................... 398
Fuel filler flap ................................ 399
Manually unlocking
the gear selector lever .................. 400
Opening/closing in an emergency ..... 401
Operating roll bars manually ......... 401
Soft top emergency operation ...... 403
Replacing batteries in the SmartKey/
SmartKey with KEYLESS-GO* ............. 412
SmartKey ...................................... 412
SmartKey with KEYLESS-GO* ....... 413Replacing bulbs .................................. 414
Bulbs............................................. 414
Replacing bulbs for front lamps .... 416
Replacing bulbs for rear lamps ..... 420
Replacing wiper blades ...................... 421
Removing wiper blades ................. 421
Installing wiper blades .................. 421
Flat tire............................................... 422
Preparing the vehicle .................... 422
Mounting the Minispare wheel...... 423
Battery ............................................... 427
Disconnecting the battery ............ 428
Removing the battery ................... 428
Charging and reinstalling battery .. 428
Reconnecting the battery ............. 429
Jump starting...................................... 430
Towing the vehicle.............................. 432
Towing the vehicle ........................ 432
Installing towing eye bolt .............. 434
Fuses.................................................. 436
Aids for changing fuses ................ 436
Mainfuse box in passenger
compartment ................................ 437
Fuse box in engine compartment . 437
Fuse box in trunk .......................... 438
75 Safety and Security
Occupant safety
Occupant Classification System
The O
ccupant C
lassification S
ystem (OCS)
automatically turns the front passenger
front air bag on or off based on the classi-
fied occupant weight category determined
by weight sensor readings from the front
passenger seat.
Occupants must sit properly belted in a
nearly upright position with their back
against the seat backrest and feet on the
floor to be correctly classified. If the occu-
pant's weight is transferred to another
object in the vehicle (e.g. by leaning on
armrests), the OCS may not be able to
properly approximate the occupant’s
weight category. Both driver and the front passenger should
always use the 56 indicator lamp
as an indication of whether or not the front
passenger is properly positioned.
When the child restraint is not in use,
remove it from the vehicle or secure it with
the seat belt to prevent the child restraint
from becoming a projectile in the event of
an accident.
Do not leave children unattended in the
vehicle, even if the children are secured in a
child restraint system. Unsupervised chil-
dren in a child restraint system may use
vehicle equipment and may cause an acci-
dent and/or serious personal injury.
iThe system does not deactivate the
head-thorax air bag and the emergency
tensioning device.
iIf your seat, including your trim cover
and cushion needs to be serviced in
any way, take the vehicle to an
authorized Mercedes-Benz Center.
Only seat accessories approved by
Mercedes-Benz may be used.
90 Safety and SecurityAnti-theft systemsArming the alarm system
The indicator lamp is in the switch for the
tow-away alarm in the center console.
1Indicator lamp
Lock the vehicle with the SmartKey or
KEYLESS-GO*.
The turn signal lamps flash three times
to indicate that the alarm system is
activated. Indicator lamp1 begins to
flash after approximately 30 seconds
after arming the alarm system.Disarming the alarm system
Unlock the vehicle with the SmartKey
or KEYLESS-GO*.
The turn signal lamps flash once to
indicate that the alarm system is disarmed.
iIf the alarm stays on for more than
30 seconds, a call to the Response
Center is initiated automatically by the
Tele Aid system (
page 277) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.
iIf the turn signal lamps do not flash
three times, one of the following
elements may not be properly closed:
a door
the trunk lid
the hood
Close the respective element and lock
the vehicle again.
iThe alarm system will rearm automati-
cally after approximately 40 seconds if
no door or the trunk lid was opened.
278 Controls in detailUseful featuresmessage
Tele Aid malfunction Drive to
workshop appears in the multifunction dis-
play.Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 279) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Connecting call
appears in the multifunction display and
the audio system is muted. When the
connection is established, the message
Call connected
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the
vehicle (determined by the GPS satellite
location system), vehicle model, identifica-
tion number and color are generated.A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to
determine more precisely the nature of the
emergency provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if:
it has been activated and is
operational. Activation requires a
subscription for monitoring services,
connection and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or message Tele Aid malfunction Drive to
workshop
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
Response Center.
280 Controls in detailUseful featuresRoadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
Press and hold the •button (for
longer than two seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The •button will flash while the call
is in progress. The message Connecting call
will appear in the
multifunction display and the audio
system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.iThe indicator lamp on the Roadside
Assistance button• remains illumi-
nated in red for approximately ten
seconds during the system self-check
after switching on the ignition (together
with the SOS button and the Informa-
tion button¡).
See system self-check (
page 277)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Roadside
Assistance button• is flashing
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Call failed
appears in the
multifunction display.
Roadside Assistance calls can be
terminated using the tbutton on
the multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
the COMAND* headunit.
281 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the ¡button (for
longer than two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be
established. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after switching
on ignition (together with the SOS
button and the Roadside Assistance
button•).
See System self-check (
page 277)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not
available). The message
Call failed
appears in the multifunction display.
Information calls can be terminated
using the tbutton on the
multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
the COMAND* headunit.
282 Controls in detailUseful featuresUpgrade signals
An emergency call is possible even if other
services are active.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not
currently active, and may not initiate a
call. Visit an Mercedes-Benz Center
and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer
Assistance Center representative
except Roadside Assistance and
Information calls, which can also be
terminated by pressing buttont
on the multifunction steering wheel or
the respective button for ending a
telephone call on the audio system or
the COMAND* head unit.!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA), or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA, or
Customer Service at 1-800-387-0100
in Canada.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND*
system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND* navigation
system (if engaged) will continue to
run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND*
headunit. A pop-up window will appear
in the COMAND* display to indicate
that a Tele Aid call is in progress.
303 Operation
At the gas station
Replace fuel cap by turning it
clockwise.
You will hear when fuel cap is
tightened.
Close fuel filler flap.Warning!
G
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gas to
spray back out when removing the fuel
pump nozzle, which could cause personal
injury.
iOnly use premium unleaded gasoline
with a minimum Posted Octane Rating
of 91 (average of 96 RON / 86 MON).
Information on gasoline quality can
normally be found on the fuel pump.
For more information on gasoline, see
“Premium unleaded gasoline”
(page 456) or the Factory Approved
Service Products pamphlet.
iLeaving the engine running and the fuel
cap open can cause theú malfunc-
tion indicator lamp (USA only) or
the± malfunction indicator lamp
(Canada only) to illuminate.
More information can be found in the
“Practical hints” section (
page 356).