277 Controls in detail
Useful features
Tele Aid
The Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
informationThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç. The volume can also be
adjusted using the volume knob on your
audio system or COMAND* head unit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than ten seconds or do not come on). The
!The initial activation of the Tele Aid
system may only be performed by
completing the subscriber agreement
and placing an acquaintance call using
the¡ button. Failure to complete
either of these steps will result in a
system that is not activated.
If you have any questions regarding
activation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
iThe SOS button is located above the
interior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest
cover.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals is unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
280 Controls in detailUseful featuresRoadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
Press and hold the •button (for
longer than two seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The •button will flash while the call
is in progress. The message Connecting call
will appear in the
multifunction display and the audio
system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.iThe indicator lamp on the Roadside
Assistance button• remains illumi-
nated in red for approximately ten
seconds during the system self-check
after switching on the ignition (together
with the SOS button and the Informa-
tion button¡).
See system self-check (
page 277)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Roadside
Assistance button• is flashing
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Call failed
appears in the
multifunction display.
Roadside Assistance calls can be
terminated using the tbutton on
the multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
the COMAND* headunit.
281 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the ¡button (for
longer than two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be
established. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after switching
on ignition (together with the SOS
button and the Roadside Assistance
button•).
See System self-check (
page 277)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not
available). The message
Call failed
appears in the multifunction display.
Information calls can be terminated
using the tbutton on the
multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
the COMAND* headunit.
282 Controls in detailUseful featuresUpgrade signals
An emergency call is possible even if other
services are active.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not
currently active, and may not initiate a
call. Visit an Mercedes-Benz Center
and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer
Assistance Center representative
except Roadside Assistance and
Information calls, which can also be
terminated by pressing buttont
on the multifunction steering wheel or
the respective button for ending a
telephone call on the audio system or
the COMAND* head unit.!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA), or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA, or
Customer Service at 1-800-387-0100
in Canada.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND*
system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND* navigation
system (if engaged) will continue to
run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND*
headunit. A pop-up window will appear
in the COMAND* display to indicate
that a Tele Aid call is in progress.
291 Operation
Driving instructions
Driving instructions
Drive sensibly – save fuel
Fuel consumption, to a great extent, de-
pends on driving habits and operating con-
ditions.
To save fuel you should:
Keep tires at the recommended infla-
tion pressures.
Remove unnecessary loads.
Allow engine to warm up under low
load use.
Avoid frequent acceleration and decel-
eration.
Have all maintenance work performed
at the intervals specified in the
Maintenance Booklet and as required
by the Maintenance System (U.S. vehi-
cles) or FSS (Canada vehicles). Contact
an authorized Mercedes-Benz Center.
Fuel consumption is also increased by
driving in cold weather, in stop-and-go
traffic, on short trips and in hilly area.
Drinking and driving
PedalsPower assistance
Warning!
G
Drinking and driving and/or taking drugs
and driving are very dangerous combina-
tions. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgement.
The possibility of a serious or even fatal ac-
cident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Warning!
G
Keep driver’s foot area clear at all times. Ob-
jects stored in this area may impair pedal
movement.Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.
297 Operation
Driving instructions
CLK 320 with Appearance Package
Your vehicle is factory equipped with
“W”-rated tires, which have a speed rating
of 168 mph (270 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).
CLK 500
Your vehicle is factory equipped with
“Y”-rated tires, which have a speed rating
of 186 mph (300 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).CLK 55 AMG
Your vehicle is factory equipped with
“Y”-rated tires, which have a speed rating
of 186 mph (300 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
155 mph (250 km/h).
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever to position N. Try
to keep the vehicle under control by cor-
rective steering action.
iFor information on tire speed rating for
winter tires, see “Winter tires”
(page 340).
For additional general information on
tire speed markings on the sidewall,
see “Tire speed rating” (
page 326).
iFor information on driving with snow
chains, see “Snow chains”
(page 341).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
305 Operation
Engine compartment
Engine compartment
Hood
Opening
The hood lock release lever is located to
the left of the steering wheel under the
dashboard.
1Hood lock release lever
Pull lever 1 downwards.
The hood is unlocked.
2Lever for opening the hood
Push lever 2 on the hood upwards.
Pull up on the hood and then release it.
The hood will be automatically held
open at shoulder height by gas-filled
struts.
Warning!
G
Do not pull the release lever while the vehi-
cle is in motion. Otherwise the hood could
be forced open by passing air flow.
!To avoid damage to the windshield wip-
ers or hood, never open the hood if the
wiper arms are folded forward away
from the windshield.
Warning!
G
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running. Make sure the hood is
properly closed before driving. When closing
the hood, use extreme caution not to catch
hands or fingers.
The radiator fan may continue to run for
approximately 30 seconds or even restart
after the engine has been turned off. Stay
clear of fan blades.
307 Operation
Engine compartment
Checking engine oil level with the
control system
When checking the oil level
the vehicle must be parked on level
ground
with the engine at operating tempera-
ture, the vehicle must have been
stationary for at least five minutes with
the engine turned off
with the engine not at operating tem-
perature yet, the vehicle must have
been stationary for at least 30 minutes
with the engine turned off
To check the engine oil level via the
multifunction display, do the following:
Switch on the ignition (
page 34).
The standard display (
page 133) should
appear in the multifunction display.
Press buttonk or j on the
steering wheel until the following
message is seen in the multifunction
display:
One of the following messages will
subsequently appear in the indicator:
Engine oil level
ok
Add 1.0 qt.
to reach max. oil level!(Canada:
1.0 liter
)
Add 1.5 qt.
to reach max. oil level!(Canada:
1.5 liter
)
Add 2.0 qt.
to reach max. oil level!(Canada:
2.0 liter
)
If necessary, add engine oil.
For adding engine oil, see (
page 309).
More information on engine oil can be
found in the “Technical data” section
(
page 453) and (
page 455).
iIf you want to interrupt the checking
procedure, press thek orj
button on the multifunction steering
wheel.