Page 143 of 458
141 Controls in detail
Control system
Menus, submenus and functions
Menu1
Standard dis-
play
Menu2
AUDIO
Menu3
Telephone*
Menu4
NAVI
Menu5
Distronic*
Menu6
Trip computer
Menu7
Vehicle status
message memory
Menu8
Settings
(page 142)
(page 142)
(page 147)
(page 149)
(page 150)
(page 151)
(page 153)
(page 154)
Commands/submenusCall up mainte-
nance service
display
Select radio
station
Load phone
book
Activate
route guid-
ance
Call up set-
tings
Fuel consump-
tion statistics
after start
Call up vehicle mal-
function, warning
and system status
messages stored in
memory
Reset to fac-
tory settings
Check tire in-
flation pres-
sure*
Select satellite
radio station*
(USA only)
Search for
name in
phone book
Fuel consump-
tion statistics
since the last
reset
Instrument
cluster
submenu
Check engine
oil level
Select CD
track
Select
number last
dialed
Call up range
Lighting
submenu
Digital speed-
ometer
Select MP3-CD
track
Vehicle
submenuConvenience
submenu
Page 251 of 458

249 Controls in detail
Useful features
Upgrade scenario
An emergency call is possible even if other
services are active.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer
Assistance Center representative
except Roadside Assistance and
Information calls, which can also be
terminated by pressing buttont on
the multifunction steering wheel or the
respective button for ending a
telephone call on the COMAND head-
unit.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND*
system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND* navigation
system (if engaged) will continue to
run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND*
unit. A pop-up window will appear in
the COMAND* display to indicate that
a Tele Aid call is in progress.
Page 252 of 458

250 Controls in detailUseful featuresRemote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and press
the trunk lid button for a minimum of
20 seconds until the SOS button is
flashing.
The message
CALL CONNECTED
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
CALL CONNECTED
will appear in
the multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk lid button was pressed for
more than 20 seconds before door un-
lock authorization was received by the
Response Center, you must wait
15 minutes before pressing the trunk
lid button again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See
anti-theft alarm system (
page 85)
and tow-away alarm (
page 87).