252 Controls in detailUseful featuresRoadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold button (for longer than
two seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting
call
will appear in the multifunction
display and the audio system is muted.
When the connection is established, the
message Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for
assistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp on the Roadside
Assistance button• remains illumi-
nated in red for approximately ten
seconds during the system self-check
after switching on ignition (together
with the SOS button and the Informa-
tion button¡).
See system self-check (
page 249)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Roadside
Assistance button• is flashing
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Call failed.
appears in the
multifunction display.
253 Controls in detail
Useful features
Information button¡
Located below the center armrest cover is
the Information button¡.
Press and hold button (for longer than
two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be
established. Information regarding the
operation of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only). Roadside Assistance calls can be
terminated using the tbutton on
the multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
COMAND* head unit.
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after switching
on ignition (together with the SOS
button and the Roadside Assistance
button•).
See system self-check (
page 249)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not
available). The message Call failed.
appears in the multifunction display.
254 Controls in detailUseful features
Upgrade scenario
An emergency call is possible even if other
services are active. Information calls can be terminated
using thet button on the
multifunction steering wheel or the re-
spective button for ending a telephone
call on the audio system or COMAND*
head unit.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not
currently active, and may not initiate a
call. Visit your Mercedes-Benz Center
and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer
Assistance Center representative
except Roadside Assistance and
Information calls, which can also be
terminated by pressing buttont on
the multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
COMAND* head unit.
255 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND*
system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND* navigation
system (if engaged) will continue to
run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND*
unit. A pop-up window will appear in
the COMAND* display to indicate that
a Tele Aid call is in progress.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist will
attempt to establish voice contact with
the vehicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must
wait 15 minutes before pulling the
trunk recessed handle again.
403 Technical terms
Tele Aid* System
(T
elematic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response: automatic and
manual emergency, roadside assis-
tance and information. Tele Aid is
initially activated by completing a
subscriber agreement and placing an
acquaintance call.
The Tele Aid system is operational
provided that the vehicle’s battery is
charged, properly connected, not
damaged and cellular and GPS
coverage is available.Telematics*
A combination of the terms “tele-
communications” and “informatics”.
Tightening torque
Force times lever arm (e.g. a lug
wrench) with which threaded fasteners
such as wheel bolts are tightened.
Tire speed rating
Part of tire designation; indicates the
speed range for which a tire is
approved.
Traction
Force exerted by the vehicle on the
road via the tires.VIN
(V
ehicle I
dentification N
umber)
The number set by the manufacturer
and placed on the body to uniquely
identify each vehicle produced.
Voice control system*
1
Voice control system for car phones,
portable cell phones and audio
systems (radio, CD, etc.).
1Feature description is based on preliminary infor-
mation at time of printing. At time of printing, no
date for availability of voice control had been set.
Contact an authorized Mercedes-Benz Center for
details and availability for your vehicle model.
407 Index
Anti-theft systems 83
Anti-theft alarm system* 83
Immobilizer 83
Tow-away alarm* 85
Aquaplaning see Hydroplaning
Armrest
Changing inclination of 242
Storage spaces 242
Armrest in rear passenger
compartment 243
Ashtrays 245
ATF 282
AUDIO menu 127
Selecting radio station 128
Selecting satellite radio* station 128
Audio system 183
Audio and telephone, operation 183
Button and soft key operation 186
CD* operation 201
Operating and display elements 184
Operating safety 183Operation 186
Radio operation 191
Switching off 187
Switching on 186
Telephone* operation 208
Automatic antiglare* for rear view
mirror 169
Automatic central locking
Activating/deactivating (control
system) 145
Automatic headlamp mode 110
Automatic lighting control
Activating 115
Deactivating 115
Automatic locking when driving 96
Automatic shift program
Automatic transmission* 162
Automatic time change (Daylight Saving
Time (DST) summer/winter) 139
Automatic Transmission Fluid see ATFAutomatic transmission* 156
Accelerator position 163
Automatic shift program 162
Emergency operation
(Limp Home Mode) 167
Fluid level 282
Gear ranges 159
Gear selector lever 47, 156
Gear selector lever position 156, 160
Gear shifting malfunctions 167
Kickdown 163
Kickdown, manual shift program
(C 55 AMG only) 167
Manual shift program
(C 55 AMG only) 165
Manual shifting 158
One-touch gearshifting 158
Program mode selector switch,
automatic shift program 162
Program mode selector switch,
manual shift program
(C 55 AMG only) 166
409 Index
High mounted brake lamp 345
License plate lamps 345, 351
Low beam headlamps 345
Parking lamps, front 345, 348, 350
Parking lamps, rear 345, 351
Rear lamps 345
Side marker lamps, front 345, 350
Side marker lamps, rear 345, 351
Standing lamps, front 345, 348, 350
Standing lamps, rear 345, 351
Tail lamp unit 351
Tail lamps 345, 351
Turn signal lamps,
front 345, 348, 350
Turn signal lamps,
rear 345, 351
Button
Audio system 186C
CAC 399
California
Important notice 11
Calling up
Maintenance service indicator 293
Range (distance to empty) 150
CAN system 399
Cargo area see Trunk
Cargo tie-down rings* 240
Catalytic converter 273
CD changer* 201
CD changer* operation 203
CD player*
Operating 129
CD* operation 201
Center console 27
Front passenger front air bag off
indicator lamp 27, 63, 70, 308
Lower part 28
Upper part 27Center console ashtray 245
Centigrade
Setting temperature units 135
Central locking
Automatic 96
From inside 96
Locking from inside 96
Switch 96
Switching on/off
(control system) 145
Unlocking from inside 96
Central locking switch 96
Central unlocking
Switch 96
Unlocking from inside 96
Central unlocking switch 96
Certification label 376
Changing
Batteries (SmartKey) 343
CDs 201
Changing key setting 147
411 Index
Consumer information 397
Control and operation
of radio transmitters 272
Control system 121, 400
AUDIO menu 127
Convenience submenu 146
Display digital speedometer 127
Display outside temperature 127
Functions 122, 125
Instrument cluster
submenu 135, 137
Lighting submenu 141
Menus 124, 125
Multifunction display 121
Multifunction steering wheel 122
NAV* menu 130
Selecting radio system 128
Selecting satellite radio* system 128
Settings menu 132
Standard display menu 126
Submenu Time/Date 137Submenus 123, 125
TEL* menu 150
Trip computer menu 148
Vehicle status
message memory menu 130
Vehicle submenu 145
Controller Area Network see CAN system
Convenience submenu 146
Activating easy-entry/exit
feature* 146
Setting key dependency 147
Setting parking position* for
exterior rear view mirror 148
Coolant 283
Adding 283
Anticorrosion/antifreeze
quantity 394
Capacities 387, 388
Checking level 283
Messages in display 316–318
Temperature 274
Temperature gauge 118Coolant level
Checking 277, 283
Coolant temperature gauge 25
Coolants 394
Cruise control 231, 400
Canceling 232
Driving downhill 232
Driving uphill 232
Fine adjustment 233
Message in display 319
Setting current speed 232
Setting speeds 233
Cruise control lever 231
Cruising range, fuel 393
Cup holder
In rear seat armrest 244
Cup holders
Cleaning 299
In front of seat armrest 243
Customer Assistance Center see CAC