Page 298 of 442

296 OperationVehicle careWe have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.
Additional information can be found in the
booklet “Vehicle Care Guide”.Power washer
When using a power washer for cleaning
the vehicle, always observe the manu-
facturer’s operating instructions.Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”, normally
every three to five months, depending on
climate and washing detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up Stick
for quick and provisional repairs of minor
paint damage (i.e. chips from stones,
vehicle doors, etc.).
!Never use a round nozzle to
power-wash tires. The intense jet of
water can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.
Page 314 of 442

312 Practical hintsWhat to do if …Display message
Possible cause
Possible solution
ESP
unavailable
See Operator’s Manual
The ESP was deactivated because of a
malfunction or interrupted power supply.
The ABS might not be operational.
The brake system is still functioning
normally but without the ESP available.
Continue driving with added caution.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions
increases the risk of an accident.
If the yellow ESP warning lampv
flashes while driving and this message
appears, the electronic traction system
has switched off to prevent overheating
of the drive wheel brakes.
As soon as the brakes have cooled off, the
electronic traction system switches on
again.
The self-diagnosis has not been
completed yet.
The brake system is still functioning
normally but without the ESP available.
The display will clear after driving a short
distance at more than 12 mph (20 km/h).
The charging voltage has fallen below ten
volts. The ESP has switched off.
The battery might not be charged
sufficiently.
Continue driving with added caution.
If necessary, have the generator and
battery checked.
When the voltage is above this value
again, the ESP is operational again.
Page 329 of 442
327 Practical hints
What to do if …
Display symbol
Display message
Possible cause
Possible solution
<
Belt system
Drive to workshop
The seat belt system is malfunctioning.
Visit an authorized Mercedes-Benz
Center as soon as possible.
_
Steering oil
Visit workshop.
The steering gear oil level is too low.
There is a danger of steering gear
damage.
Have the system checked by an
authorized Mercedes-Benz Center.
Warning!
G
If the level of steering gear oil in reservoir is
too low, the steering power assistance could
fail. Much greater effort will then be needed
to turn the steering wheel.
Do not add steering oil without checking the
steering system.
Do not drive the vehicle. Have the system
checked at an authorized Mercedes-Benz
Center as soon as possible.
Page 342 of 442
340 Practical hintsUnlocking/locking in an emergencyManually unlocking the transmission gear selector lever
In the case of power failure the transmis-
sion gear selector lever can be manually
unlocked, e.g. to tow the vehicle.
Slide out the swiveling cup holder
(page 243).
1Tool
Insert a tool1 (e.g. flat blade
screwdriver) into the opening.
Perform the following two steps
simultaneously:
Press tool1 forward in the
direction of the arrow.
Move gear selector lever from
positionP.
Remove tool1 from the opening.iThe gear selector lever is locked again
when moving it to positionP.
Page 343 of 442
341 Practical hints
Opening/closing in an emergency
Opening/closing in an emergency
Power tilt/sliding sunroof*
You can open or close the tilt/sliding
sunroof manually should an electrical
malfunction occur.
The tilt/sliding sunroof drive is located
behind the lens1 of the interior overhead
light.
Remove SmartKey from the starter
switch.
Pry of lens1 using a flat blade
screwdriver.
Slide both locking tabs2 in direction
of the arrows.
Lower the rear of the cover and
remove.
Remove the cover.
Take the crank3 out of the Operator’s
Manual pouch.
Insert crank3 through hole on the left
side.
Turn crank3 clockwise to:
slide sunroof closed
raise sunroof at the rear
Turn crank3 counterclockwise to:
slide sunroof open
lower sunroof at the rear
iDo not disconnect electrical
connectors.
iTurn crank3 slowly and smoothly.
The tilt/sliding sunroof must be
synchronized after being operated
manually (
page 230).
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362 Practical hintsBatteryReconnecting the battery
Turn off all electrical consumers.
Remove SmartKey from starter switch.
Connect the battery positive lead and
fasten its cover2.
Connect the battery negative lead.
Reinstall the filter box (
page 360).Batteries contain materials that can harm
the environment if disposed of improperly.
Large 12 volt storage batteries contain
lead. Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
!NEVER invert the terminal connections!!The battery, its filler caps and the vent
tube must always be securely installed
when the vehicle is in operation.
iThe following procedures must be
carried out following any interruption of
battery power (e.g. due to reconnec-
tion):
Set the clock (
page 137).
Vehicles with COMAND*:
See COMAND operator’s manual.
Synchronize side windows
(page 226).
Synchronize tilt/sliding sunroof*
(page 230).
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363 Practical hints
Jump starting
Jump starting
If the battery is discharged, the engine can
be started with jumper cables and the
battery of another vehicle. Observe the
following:
Jump starting should only be performed
when the engine and catalytic con-
verter are cold.
Do not start the engine if the battery is
frozen. Let the battery thaw out first.
Only jump start from batteries with the
same voltage rating (12 V). Jump
starting with a more powerful battery
could damage the vehicle’s electrical
system, which will not be covered by
the Mercedes-Benz Limited Warranty.
Only use jumper cables with sufficient
cross-section and insulated terminal
clamps.
Always make sure the jumper cables
are not on or near pulleys, fans, or oth-
er parts that move when an engine is
started or running.
Warning!
G
Failure to follow these directions will cause
damage to the electronic components, and
can lead to a battery explosion and severe
injury or death.
Never lean over batteries while connecting
or jump starting, you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water, and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and very explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking, etc.
Attempting to jump start a frozen battery
can result in it exploding, causing personal
injury.
Read all instructions before proceeding.
!Jump starting may only be performed
on the battery installed in the engine
compartment.
Avoid repeated and lengthy starting
attempts.
Do not attempt to start the engine
using a battery quick charge unit.
If engine does not run after several
unsuccessful starting attempts, have it
checked at the nearest authorized
Mercedes-Benz Center.
Excessive unburned fuel generated by
repeated failed starting attempts may
damage the catalytic converter and
may present a fire risk.
Make sure the jumper cables do not
have loose or missing insulation.
Make sure the cable clamps do not
touch any other metal part while the
other end is still attached to a battery.
Page 368 of 442

366 Practical hintsTowing the vehicle
!
To be certain to avoid a possibility of
damage to the drivetrain, however, we
recommend the drive shaft be discon-
nected at the rear axle drive flange
(vehicles with 4MATIC: disconnected at
the front and rear axle drive flanges) for
any towing beyond a short tow to a
nearby garage.
Warning!
G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:
the engine will not run
there is a malfunction in the power
supply or in the vehicle’s electrical
system
as that will be necessary to adequately
control the towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey is in
starter switch position2.
If the SmartKey is left in starter switch
position0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock,
remove SmartKey from starter switch and
reinsert.
iTo signal turns while being towed with
the hazard warning flasher in use,
switch on ignition and activate the
combination switch for the left or right
turn signal in the usual manner – only
the selected turn signal will operate.
Upon canceling the turn signal, the
hazard warning flasher will operate
again.