220 Controls in detailAudio system
Switching between calls
Press s button.
This switches between the calls.
The non-active call is kept on hold.
Terminating a call
Press t button.
The current call is terminated. The
connection to the caller previously
kept on hold is also interrupted;
however, reconnection is indicated
by an acoustic signal.Placing a second call
If you wish to place another call during an
already active call, you can place the
second call and switch between the callers
or combine them into one call. Note that
this feature is depending on availability
from your mobile phone service provider.
Placing a second call
Place a new call by entering
telephone number manually.
Press s button.
You are connected to the second
caller; the first caller is kept on
hold.
Terminating a call
Press t button.
The current call is terminated. The
connection to the caller previously
kept on hold is also interrupted;
however, reconnection is indicated
by an acoustic signal.
Combining two calls
Press s button.
The calls are combined into one
call.
Terminating a combined call
Press t button.
The connection to both callers is
terminated.
221 Controls in detail
Audio system
Emergency calls “911”
The following describes how to dial a “911”
emergency call using the audio system
head unit when a Mercedes-Benz specified
mobile phone* is inserted in the phone
cradle*. Unless otherwise specified, the
descriptions refer to the audio system
head unit.
Consult the separate telephone operating
instructions that came with your mobile
phone* for information on how to place a
“911” emergency call on the mobile
phone*. The following conditions must be met for a
“911” emergency call:
Telephone must be switched on.
The corresponding mobile communica-
tions network must be available.
If you cannot make an emergency call, you
will have to initiate rescue measures
yourself. GSM network phones
Placing a “911” emergency call using
audio head unit with the phone locked
Press hbutton to switch to
telephone operation. PIN?
appears in the audio display.
Enter 911 using the number keypad on
the audio head unit.
Press
OK soft key or sbutton for
dialing to begin.
DIALING
appears in the audio display
while the telephone establishes the
connection.
Wait until the emergency call center
answers, then describe the emergency.
Warning!
G
The “911” emergency call system is a public
service. Using it without due cause is a crim-
inal offense.
iEmergency calls may not be possible
with all telephone networks or if certain
network services and/or telephone
functions are active. Check with your
local service providers.
222 Controls in detailAudio systemPlacing a “911” emergency call using
audio head unit with the phone
unlocked
Press hbutton to switch to
telephone operation.
Enter 911 using the number keypad on
the audio head unit.
Press sbutton for dialing to begin. DIALING
appears in the audio display
while the telephone establishes the
connection.
Wait until the emergency call center
answers, then describe the emergency. TDMA/CDMA network phones
Placing a “911” emergency call using
audio head unit with the phone locked
Press hbutton to switch to
telephone operation. CODE?
appears in the audio display.
Enter 911 using the number keypad on
the audio head unit.
Press
OK soft key or sbutton for
dialing to begin.
DIALING
appears in the audio display
while the telephone establishes the
connection.
Wait until the emergency call center
answers, then describe the emergency. Placing a “911” emergency call using
audio head unit with the phone
unlocked
Press hbutton to switch to
telephone operation.
Enter 911 using the number keypad on
the audio head unit.
Press sbutton for dialing to begin. DIALING
appears in the audio display
while the telephone establishes the
connection.
Wait until the emergency call center
answers, then describe the emergency.
iIf no SIM card is in the mobile phone, NO SERVICE
appears in the audio
display. In that case, you only can make
an emergency call on the mobile phone
itself, without the use of the head unit.
242 Controls in detailUseful featuresArmrest storage compartments
1Handle
2Button, passenger side
3Button, driver’s sideOpening storage compartment
Pull handle1 and lift armrest.
Closing storage compartment
Press armrest down until it engages
into place.
Opening telephone compartment
Press button3 on driver’s side or
button2 on passenger side and lift
armrest.
Closing telephone compartment
Press armrest down until it engages
into place.Changing inclination of armrest
1Handle
Pull up on armrest.
Lowering armrest
Pull handle1 to lower armrest.
!Do not store any items between the
telephone holder and the cover for the
blower. Otherwise these items could
be damaged when the holder is closed.
Use the space in the front door pocket
for stowing.
247 Controls in detail
Useful features
Push down cover plate1 to close
ashtray.
The cover plate engages.Electrical outlet in the rear passenger
compartment
1Electrical outlet
2Cover
Switch on ignition (
page 33).
Pull at top of cover2.
Flip cover1 to the left and insert
electrical plug (cigarette lighter type).
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on the installation of an approved
external antenna. Refer to the radio trans-
mitter operation instructions regarding use
of an external antenna.
Warning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
When leaving the vehicle, always remove the
SmartKey from the starter switch, and lock
your vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and/or serious personal injury.iThe lighter socket can be used to
accommodate electrical accessories
up to a maximum 85 W.
iThe electrical outlet can be used to
accommodate electrical consumers
(e.g. air pump, auxiliary lamps) up to a
maximum of 180 W.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and personal
injury.
248 Controls in detailUseful features
You can take and place telephone calls
using thes andt buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 150).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid*
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND* (Cockpit Man-
agement and Data System)
1 if road, weather
and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.
Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a
vehicle. Whether or not prohibited by law,
for safety reasons, the driver should not use
the cellular telephone while the vehicle is in
motion.
Stop the vehicle in a safe location before
answering or placing a call.
!The initial activation of the Tele Aid
system may only be performed by
completing the subscriber agreement
and placing an acquaintance call using
the¡ button. Failure to complete
either of these steps will result in a
system that is not activated.
If you have any questions regarding
activation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
250 Controls in detailUseful features
Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 251) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Connecting call
appears in the multifunction display and
the audio system is muted. When the
connection is established, the message
Call connected
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the
vehicle (determined by the GPS satellite
location system), vehicle model, identifica-
tion number and color are generated.A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to
determine more precisely the nature of the
emergency provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if
it has been activated and is
operational. Activation requires a
subscription for monitoring services,
connection and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message Tele Aid malfunction. Drive to
workshop
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
Response Center.
251 Controls in detail
Useful features
Initiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.
Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.
Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed.
appears in the
multifunction display for approximately ten
seconds.
Should this occur, assistance must be
summoned by other means.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they
receive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.