Page 244 of 442
242 Controls in detailUseful featuresArmrest storage compartments
1Handle
2Button, passenger side
3Button, driver’s sideOpening storage compartment
Pull handle1 and lift armrest.
Closing storage compartment
Press armrest down until it engages
into place.
Opening telephone compartment
Press button3 on driver’s side or
button2 on passenger side and lift
armrest.
Closing telephone compartment
Press armrest down until it engages
into place.Changing inclination of armrest
1Handle
Pull up on armrest.
Lowering armrest
Pull handle1 to lower armrest.
!Do not store any items between the
telephone holder and the cover for the
blower. Otherwise these items could
be damaged when the holder is closed.
Use the space in the front door pocket
for stowing.
Page 245 of 442
243 Controls in detail
Useful features
Armrest in the rear passenger
compartment
Pull the top of the armrest out and fold
it down.Cup holders in front of seat armrest
Underneath the swiveling cup holder is
another stationary cup holder. You can
only use this when the swiveling cup holder
is pulled out and completely turned
outward.Sliding out the swiveling cup holder
Push button1.
The cup holder slides upward.
Warning!
G
When not in use, keep the cup holder
closed. Place only containers that fit into the
cup holder to prevent spills. Use lids on
open containers and do not fill containers to
a height where the contents, especially hot
liquids, could spill during vehicle maneu-
vers.
!No objects should be in the swiveling
cup holder when the swiveling cup
holder is slided upward. Otherwise the
swiveling cup holder or the objects
could be damaged.
Page 247 of 442

245 Controls in detail
Useful features
Opening cup holder
Briefly press the front of cup holder1.
The cup holder slides out slightly.
Pull out the cup holder until it stops.
Closing cup holder
Slide cup holder1 in until it engages.
Parcel net in front passenger footwell
A small convenience parcel net is located
in the front passenger footwell. It is for
small and light items, such as road maps,
mail, etc.
Ashtrays
Center console ashtray
1Cover plate
2Sliding button
3Ashtray insert
Briefly press the bottom of cover
plate1.
The cover plate opens automatically.Removing ashtray insert
Secure vehicle from movement by
setting the parking brake.
Move the gear selector lever to
positionN (manual transmission:
second gear).
Now you have more room to take out
the ashtray insert.
Push sliding button2 to the right.
The ashtray insert3 slides out
slightly.
Remove the ashtray insert.
Warning!
G
Do not place heavy or fragile objects, or ob-
jects having sharp edges, in the parcel net.
In an accident, during hard braking or sud-
den maneuvers, they could be thrown
around inside the vehicle, and cause injury
to vehicle occupants.
Warning!
G
Remove front ashtray only with vehicle
standing still. Set the parking brake to
secure vehicle from movement. Move gear
selector lever to positionN (manual trans-
mission: second gear). With gear selector
lever in positionN (manual transmission:
second gear) turn off the engine.
Page 248 of 442
246 Controls in detailUseful featuresReinstalling ashtray insert
Push the ashtray insert3 down into
the retainer until it engages.
Push down cover plate1 to close
ashtray.
The cover plate engages.
Rear seat ashtray
1Button
2Ashtray insert
3Cover
Pull at top of cover3.Removing ashtray insert
Push button1 to disengage ashtray
insert2 and remove it.
Reinstalling ashtray insert
Push the ashtray insert2 down into
the retainer until it engages.
Push at top of cover3 to close
ashtray.
Cigarette lighter
1Cover plate
2Cigarette lighter
Switch on ignition (
page 33).
Briefly press the bottom of cover
plate1.
The cover plate opens automatically.
Push in cigarette lighter2.
The cigarette lighter will pop out
automatically when hot.
Page 250 of 442

248 Controls in detailUseful features
You can take and place telephone calls
using thes andt buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 150).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid*
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND* (Cockpit Man-
agement and Data System)
1 if road, weather
and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.
Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a
vehicle. Whether or not prohibited by law,
for safety reasons, the driver should not use
the cellular telephone while the vehicle is in
motion.
Stop the vehicle in a safe location before
answering or placing a call.
!The initial activation of the Tele Aid
system may only be performed by
completing the subscriber agreement
and placing an acquaintance call using
the¡ button. Failure to complete
either of these steps will result in a
system that is not activated.
If you have any questions regarding
activation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
Page 251 of 442

249 Controls in detail
Useful features
The Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç. The volume can also be
adjusted using the volume knob on your
audio system or COMAND* head unit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.System self-check
Initially, after switching on ignition, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than ten seconds or do not come on). The
message
Tele Aid malfunction. Drive
to workshop
appears in the multifunction
display.
iThe SOS button is located above the
interior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest
cover.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Page 252 of 442

250 Controls in detailUseful features
Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 251) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Connecting call
appears in the multifunction display and
the audio system is muted. When the
connection is established, the message
Call connected
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the
vehicle (determined by the GPS satellite
location system), vehicle model, identifica-
tion number and color are generated.A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to
determine more precisely the nature of the
emergency provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if
it has been activated and is
operational. Activation requires a
subscription for monitoring services,
connection and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message Tele Aid malfunction. Drive to
workshop
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
Response Center.
Page 253 of 442

251 Controls in detail
Useful features
Initiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.
Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.
Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed.
appears in the
multifunction display for approximately ten
seconds.
Should this occur, assistance must be
summoned by other means.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they
receive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.