247 Controls in detail
Useful features
Upgrade scenario
An emergency call is possible even if other
services are active.
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after switching
on ignition (together with the SOS
button and the Roadside Assistance
button•).
See system self-check (
page 243)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not
available). The message Call failed.
appears in the multifunction display.
Information calls can be terminated
using the tbutton on the
multifunction steering wheel or the re-
spective button for ending a telephone
call on the audio system or COMAND*
head unit.!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not
currently active, and may not initiate a
call. Visit your Mercedes-Benz Center
and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
248 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer
Assistance Center representative
except Roadside Assistance and
Information calls, which can also be
terminated by pressing buttont on
the multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
COMAND* head unit.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND*
system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND* navigation
system (if engaged) will continue to
run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND*
unit. A pop-up window will appear in
the COMAND* display to indicate that
a Tele Aid call is in progress.
257 Operation
Driving instructions
Driving instructions
Drive sensibly – save fuel
Fuel consumption, to a great extent,
depends on driving habits and operating
conditions.
To save fuel you should:
Keep tires at the recommended infla-
tion pressures.
Remove unnecessary loads.
Remove roof rack when not in use.
Allow engine to warm up under low
load use.
Avoid frequent acceleration and decel-
eration.
Have all maintenance work performed
at the intervals specified in the
Maintenance Booklet and as required
by the maintenance service display.
Contact an authorized Mercedes-Benz
Center.
Fuel consumption is also increased by
driving in cold weather, in stop-and-go
traffic, on short trips and in hilly country.
Drinking and driving
PedalsPower assistance
Warning!
G
Drinking and driving and/or taking drugs
and driving are very dangerous combina-
tions. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgement.
The possibility of a serious or even fatal
accident are greatly increased when you
drink or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Warning!
G
Keep driver’s foot area clear at all times.
Objects stored in this area may impair pedal
movement.Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle.
262 OperationDriving instructionsWinter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever to positionN. Try
to keep the vehicle under control by
corrective steering action.Road salts and chemicals can adversely
affect braking efficiency. Increased pedal
force may become necessary to produce
the normal braking effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired braking
efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking
efficiency should be tested as soon as
possible after driving is resumed.
For more information, see “Winter driving”
(
page 282).
iFor information on driving with snow
chains, see “Snow chains”
(page 283).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced
vehicle control. Your vehicle’s ABS will not
prevent this type of control loss.
Warning!
G
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Warning!
G
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monox-
ide (CO) gases may enter vehicle interior re-
sulting in unconsciousness and death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the
vehicle not facing the windWarning!
G
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the
road surface is free of ice.
270 OperationEngine compartmentHood
Opening
The hood lock release lever is located to
the left of the steering wheel under the
dashboard.
1Hood lock release lever
Pull lever1 downwards.
The hood is unlocked and handle2
will extend out of the radiator grille.
2Handle for opening the hood
Pull handle2 to its stop out of the
radiator grille.
Pull up on the hood (do not pull up on
the handle) and then release it.
The hood will be automatically held
open at shoulder height by gas-filled
struts.
Warning!
G
Do not pull the release lever while the
vehicle is in motion. Otherwise the hood
could be forced open by passing air flow.
!To avoid damage to the windshield
wipers or hood, never open the hood if
the wiper arms are folded forward away
from the windshield.
Warning!
G
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running. Make sure the hood is
properly closed before driving. When closing
the hood, use extreme caution not to catch
hands or fingers.
The radiator fan may continue to run for
approximately 30 seconds or even restart
after the engine has been turned off. Stay
clear of fan blades.
272 OperationEngine compartmentEngine oil
The amount of oil your engine needs will
depend on a number of factors, including
driving style. Higher oil consumption can
occur when
the vehicle is new
the vehicle is driven frequently at
higher engine speeds
Engine oil consumption checks should only
be made after the vehicle break-in period.Checking engine oil level with the
control system
When checking the oil level
the vehicle must be parked on level
ground
with the engine at operating tempera-
ture, the vehicle must have been
stationary for at least five minutes with
the engine turned off
with the engine not at operating tem-
perature yet, the vehicle must have
been stationary for at least 30 minutes
with the engine turned off
To check the engine oil level via the
multifunction display, do the following:
Switch on ignition (
page 33).
The standard display (
page 119) should
appear in the multifunction display.
Press buttonk orj on the
steering wheel until the following
message is seen in the multifunction
display:One of the following messages will
subsequently appear in the indicator:
Engine oil level
OK
Add 1.0 qt engine oil
for max. oil level(Canada:
1.0 l
)
Add 1.5 qts engine oil
for max. oil level(Canada:
1.5 l
)
Add 2.0 qts engine oil
for max. oil level(Canada:
2.0 l
)
iDo not use any special lubricant addi-
tives, as these may damage the drive
assemblies. Using special additives not
approved by Mercedes-Benz will
restrict your warranty entitlement.
More information on this subject is
available at any Mercedes-Benz
Center.
273 Operation
Engine compartment
If necessary, add engine oil.
For adding engine oil see (
page 274).
More information on engine oil can be
found in the “Technical data” section
(
page 373) and (
page 375).
Other display messages
If the SmartKey is not turned to position2
in the starter switch, the following
message will appear:
Switch ignition on to
check engine oil level
Switch on the ignition (
page 33).If you see the message:
Observe waiting time
If engine is at operating temperature,
wait five minutes before repeating
check procedure.
If engine is not at operating tempera-
ture yet, wait 30 minutes before
repeating check procedure.
If you see the message:
Engine oil level
Not when engine on
Turn off the engine.
If the engine is at operating tempera-
ture, wait five minutes before checking
oil.
If the engine is not at operating temper-
ature yet, you must wait 30 minutes
before checking oil.If there is excess engine oil with the engine
at normal operating temperature, the
following message will appear:
Engine oil level
Reduce oil level
Have excess oil siphoned or drained
off. Contact an authorized
Mercedes-Benz Center.
More information on messages in the
display concerning engine oil can be found
in the “Practical hints” section
(
page 312) and (
page 313).
iIf you want to interrupt the checking
procedure, press thek orj
button on the multifunction steering
wheel.
!Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
285 Operation
Maintenance
Clearing the maintenance service indicator
The maintenance service indicator is
automatically cleared
after ten seconds when you switch on
the ignition or when reaching the main-
tenance service threshold while driving
after 30 seconds, once the suggested
maintenance service term has passed
You can also clear it yourself.
1Reset button
Press reset button1 on the
instrument cluster.
Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:Service A exceeded by XX Days
Service A exceeded by XX Miles
(Km)
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance
service.Calling up the maintenance service
indicator
Switch on ignition (
page 33).
The standard display of the control
system appears (
page 119).
Press buttonk orj on the
multifunction steering wheel until the
maintenance service indicator with the
service symbol9 or´ and the
service deadline appears in the
multifunction display.iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the maintenance
service indicator. To arrive at the true
maintenance service deadline, you will
need to subtract these days from the
days shown in the maintenance service
indicator.
Do not confuse the maintenance
service indicator with the engine oil
level indicator:.