248 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer
Assistance Center representative
except Roadside Assistance and
Information calls, which can also be
terminated by pressing buttont on
the multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
COMAND* head unit.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND*
system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND* navigation
system (if engaged) will continue to
run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND*
unit. A pop-up window will appear in
the COMAND* display to indicate that
a Tele Aid call is in progress.
249 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener*
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist will
attempt to establish voice contact with
the vehicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds
before door unlock authorization was
received by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See
anti-theft alarm system* (
page 85)
and tow-away alarm* (
page 87).
264 OperationDriving instructionsControl and operation of radio transmitter
COMAND*, radio and telephone*Telephones* and two-way radios
Radio transmitters, such as a portable
telephone or a citizens band unit should
only be used inside the vehicle if they are
connected to an antenna that is installed
on the outside of the vehicle.
Refer to the radio transmitter operation
instructions regarding use of an external
antenna.
Catalytic converter
Your Mercedes-Benz is equipped with
monolithic-type catalytic converters, an
important element in conjunction with the
oxygen sensors to achieve substantial
control of the pollutants in the exhaust
emissions. Keep your vehicle in proper
operating condition by following our
recommended maintenance instructions
as outlined in your Maintenance Booklet.
Warning!
G
Please do not forget that your primary
responsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit
Management and Data System), radio or
telephone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system,
possibly resulting in an accident and/or
personal injury.
!To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel
may reach the catalytic converter,
causing it to overheat and start a fire.
273 Operation
Engine compartment
If necessary, add engine oil.
For adding engine oil see (
page 274).
More information on engine oil can be
found in the “Technical data” section
(
page 373) and (
page 375).
Other display messages
If the SmartKey is not turned to position2
in the starter switch, the following
message will appear:
Switch ignition on to
check engine oil level
Switch on the ignition (
page 33).If you see the message:
Observe waiting time
If engine is at operating temperature,
wait five minutes before repeating
check procedure.
If engine is not at operating tempera-
ture yet, wait 30 minutes before
repeating check procedure.
If you see the message:
Engine oil level
Not when engine on
Turn off the engine.
If the engine is at operating tempera-
ture, wait five minutes before checking
oil.
If the engine is not at operating temper-
ature yet, you must wait 30 minutes
before checking oil.If there is excess engine oil with the engine
at normal operating temperature, the
following message will appear:
Engine oil level
Reduce oil level
Have excess oil siphoned or drained
off. Contact an authorized
Mercedes-Benz Center.
More information on messages in the
display concerning engine oil can be found
in the “Practical hints” section
(
page 312) and (
page 313).
iIf you want to interrupt the checking
procedure, press thek orj
button on the multifunction steering
wheel.
!Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
274 OperationEngine compartmentAdding engine oil
1Filler cap
Unscrew filler cap1 from filler neck.
Add engine oil as required. Be careful
not to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
Screw filler cap1 back on filler neck.
More information on engine oil can be
found in the “Technical data” section
(
page 373) and (
page 375).
Transmission fluid level
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the transmission.
!Only use approved engine oils and oil
filters required for vehicles with
Maintenance System (U.S. vehicles) or
FSS (Canada vehicles). For a listing of
approved engine oils and oil filters,
refer to the Factory Approved Service
Products pamphlet in your vehicle
literature portfolio, or contact an
authorized Mercedes-Benz Center.
Using engine oils and oil filters of
specification other than those
expressly required for the Maintenance
System (U.S. vehicles) or FSS (Canada
vehicles), or changing of oil and oil filter
at change intervals longer than those
called for by the Maintenance System
(U.S. vehicles) or FSS (Canada
Vehicles) will result in engine damage
not covered by the Mercedes-Benz
Limited Warranty.
!Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
312 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause
Suggested solution
:
USA only:At next gas station
add 1.0 qt engine oilCanada only:At next gas station
add 1.0 l engine oil
The engine oil level is too low.
Add engine oil (
page 274) and check
the engine oil level (
page 272).
Engine oil level
Stop, engine off!
There is no oil in the engine. There is a
danger of engine damage.
Carefully bring the vehicle to a halt as
soon as possible.
Turn off the engine.
Add engine oil (
page 274) and check
the engine oil level (
page 272).
Engine oil level
Reduce oil level
You have added too much engine oil.
There is a risk of damaging the engine or
the catalytic converter.
Have oil siphoned or drained off.
Observe all legal requirements with
respect to its disposal.
Change engine oil
Visit workshop.
It may be that there is water in the engine
oil.
Have the engine oil checked.
320 Practical hintsWhat to do if …Display symbol
Display message
Possible cause
Possible solution
K
Close slid./pop-up
sunroof
You have opened the driver’s door with
the SmartKey removed from the starter
switch and the tilt/sliding sunroof open.
Close the tilt/sliding sunroof
(page 219).
J
Close slid./pop-up
sunroof
You have opened the driver’s door with
the SmartKey removed from the starter
switch and the tilt/sliding sunroof open.
Close the tilt/sliding sunroof
(page 219).
L
Tele Aid malfunction.
Drive to workshop
One or more main functions of the Tele
Aid system* are malfunctioning.
Have the Tele Aid system* checked by
an authorized Mercedes-Benz Center.
t
Function unavailable.
This display appears if buttont
ors on the multifunction steering
wheel is pressed and the vehicle is not
equipped with a telephone*.
Ê
Trunk open
This message will appear whenever the
tailgate is open.
Close the tailgate.
W
Washer fluid
please refill
The fluid level has dropped to
about
1/3of total reservoir capacity.
Add washer fluid (
page 277).
386 Technical termsCOMAND*
(C
ockpit M
anagement and D
ata
System)
Information and operating center for
vehicle sound and communications
systems, including the radio and the
navigation system, as well as other
optional equipment (CD changer*,
telephone*, etc.).
Control system
The control system is used to call up
vehicle information and to change
component settings. Information and
messages appear in the multifunction
display. The driver uses the buttons on
the multifunction steering wheel to
navigate through the system and to
adjust settings.
Cruise control
Driving convenience system that
automatically maintains the vehicle
speed set by the driver.Engine number
The number set by the manufacturer
and placed on the cylinder block to
uniquely identify each engine
produced.
Engine oil viscosity
Measurement for the inner friction
(viscosity) of the oil at different temper-
atures. The higher the temperature an
oil can tolerate without becoming thin,
or the lower the temperature it can
tolerate without becoming viscous, the
better the viscosity.
ESP
(E
lectronic S
tability P
rogram)
Improves vehicle handling and
directional stability.
ETD
(E
mergency T
ensioning D
evice)
Device which deploys in certain frontal
and rear collisions exceeding the
system's threshold to tighten the
seat belts.
->SRSFSS (Canada vehicles)
(F
lexible S
ervice S
ystem)
Maintenance service indicator in the
multifunction display that informs the
driver when the next vehicle mainte-
nance service is due. FSS evaluates
engine temperature, oil level, vehicle
speed, engine speed, distance driven
and the time elapsed since your last
maintenance service, and calls for the
next maintenance service accordingly.
Gear range
Number of gears which are available to
the automatic transmission for shifting.
The automatic gear shifting process
can be adapted to specific operating
conditions using the gear selector
lever.
GPS
(G
lobal P
ositioning S
ystem)
Satellite-based system for relaying
geographic location information to and
from vehicles equipped with special
receivers. Employs CD digital maps for
navigation.