2005 MERCEDES-BENZ C WAGON door lock

242 Controls in detailUseful featuresTele Aid* The Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency


roadside assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç. The volume can also be
adjusted using the volume knob on your
audio system or COMAND* head unit.

To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
!The initial activation of the Tele Aid
system may only be performed by
completing the subscriber agreement
and placing an acquaintance call using
the¡ button. Failure to complete
either of these steps will result in a
system that is not activated.
If you have any questions regarding
activation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
iThe SOS button is located above the
interior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest
cover.iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.

248 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
tailgate recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call

appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer
Assistance Center representative
except Roadside Assistance and
Information calls, which can also be
terminated by pressing buttont on
the multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
COMAND* head unit.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND*
system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND* navigation
system (if engaged) will continue to
run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND*
unit. A pop-up window will appear in
the COMAND* display to indicate that
a Tele Aid call is in progress.

249 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener*
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist will
attempt to establish voice contact with
the vehicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds
before door unlock authorization was
received by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See
anti-theft alarm system* (
page 85)
and tow-away alarm* (
page 87).

326 Practical hintsUnlocking/locking in an emergencyUnlocking the vehicle
If you are unable to unlock the vehicle with
the SmartKey, open the driver’s door using
the mechanical key and the tailgate using
the emergency release.
Removing the mechanical key
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of
arrow.

Slide mechanical key2 out of the
housing.Unlocking the driver’s door
1Unlocking

Insert the mechanical key into the
driver’s door lock until it stops.

Turn the mechanical key counterclock-
wise to position1.
The driver’s door is unlocked.Unlocking and opening the tailgate
A minimum height clearance of 6.40 ft
(1.95 m) is required to open the tailgate.
The emergency release is located on the
inside of the tailgate.
1Release lever
2CoveriUnlocking the driver’s door with the
mechanical key will trigger the
anti-theft alarm system*.
To cancel the alarm, do one of the
following:

Press buttonŒ or‹ on the
SmartKey


Insert the SmartKey in the starter
switch

327 Practical hints
Unlocking/locking in an emergency

Remove cover2 from the trim on the
tailgate.

Push release lever1 all the way to the
right.

Lift the tailgate.
Locking the vehicle
If you are unable to lock the vehicle with
the SmartKey, do the following:
Close the passenger doors and the
tailgate.

Press the central locking switch in the
center console (
page 96).

Check to see whether the locking
knobs on the passenger doors have
moved down.

If necessary push them down manually.
Except for the driver’s door, the vehicle
should now be locked.1Locking

Insert the mechanical key into the
driver’s door lock until it stops.

Turn the mechanical key clockwise to
position1.
The driver’s door is locked.
!Always make sure there is sufficient
overhead clearance.iIf the vehicle has previously been
locked from the outside using the
SmartKey, opening the tailgate from
the inside will trigger the anti-theft
alarm system*.
To cancel the alarm, do one of the
following:

Press buttonŒ or‹ on the
SmartKey


Insert the SmartKey in the starter
switch

354 Practical hintsTowing the vehicleWarning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.
!When towing the vehicle with all wheels
on the ground, please note the
following:
With the automatic central locking
activated and the SmartKey in starter
switch position2, the vehicle doors
lock if the left front wheel as well as the
right rear wheel are turning at vehicle
speeds of approx. 9 mph (15 km/h) or
more.
Switch off the tow-away alarm*
(page 87).
To prevent the vehicle doors from
locking, deactivate the automatic
central locking (
page 143).
Towing of the vehicle should only be
done using the properly installed
towing eye bolt. Never attach tow
cable, tow rope or tow rod to vehicle
chassis, frame or suspension parts.
iIf the battery is disconnected or
discharged

the SmartKey will not turn in the
starter switch. For more informa-
tion, see “Battery” (
page 347)
and “Jump starting” (page 350).


the gear selector lever will remain
locked in positionP. For informa-
tion on manually unlocking the
transmission gear selector lever,
see (
page 328).

385 Technical terms
ABS
(A
ntilock B
rake S
ystem)
Prevents the wheels from locking up
during braking so that the vehicle can
continue to be steered.
Alignment bolt
Metal pin with thread. The centering
pin is an aid used when changing a tire
to align the wheel with the wheel hub.
BabySmart
TM1
air bag deactivation
system
This system detects if a special system
compatible child restraint seat is
installed on the front passenger seat.
The system will automatically deacti-
vate the passenger front air bag when
such a seat is properly installed
(the56indicator lamp located
in the center console comes on). See
an authorized Mercedes-Benz Center
for availability.BabySmart
TM compatible child seats
Special restraint system for children.
The sensor system for the passenger
seat prevents deployment of the
passenger front air bag if a
BabySmartTM compatible child seat is
installed.
BAS
(B
rake A
ssist S
ystem)
System for potentially reducing braking
distances in emergency braking
situations. The system is activated
when it senses an emergency based on
how fast the brake is applied.
Bi-Xenon headlamps*
Headlamps which use an electric arc as
the light source and produce a more
intense light than filament headlamps.
Bi-Xenon headlamps produce low
beam and high beam.CAC
(C
ustomer A
ssistance C
enter)
Mercedes-Benz customer service
center, which can help you with any
questions about your vehicle and
provide assistance in the event of a
breakdown.
CAN system
(C
ontroller A
rea N
etwork)
Data bus network serving to control
vehicle functions such as door locking
or windshield wiping depending on
vehicle settings and/or ambient
conditions.
Cockpit
All instruments, switches, buttons and
indicator/warning lamps in the
passenger compartment needed for
vehicle operation and monitoring.
1BabySmart
TM is a trademark of Siemens
Automotive Corp.

387 Technical terms
Instrument cluster
The displays and indicator/warning
lamps in the driver’s field of vision,
including the tachometer, speedo-
meter, engine temperature display and
fuel gauge.
Kickdown
Depressing the accelerator past the
point of resistance shifts the transmis-
sion down to the lowest possible gear.
This very quickly accelerates the
vehicle and should not be used for
normal acceleration needs.
Lock button
Button on the door which indicates
whether the door is locked or
unlocked. Pushing the lock button
down on an individual door from inside
will lock that door.Maintenance System (U.S. vehicles)
Maintenance service indicator in the
multifunction display that informs the
driver when the next vehicle mainte-
nance service is due. The Maintenance
System in your vehicle tracks distance
driven and the time elapsed since your
last maintenance service, and calls for
the next maintenance service accord-
ingly.
Memory function*
Used to store three individual seat,
steering wheel and mirror positions for
each SmartKey.
MON
(M
otor O
ctane N
umber)
The Motor Octane Number for gasoline
as determined by a standardized
method. It is an indication of a
gasoline's ability to resist undesired
detonation (knocking). The average of
both the MON (Motor Octane Number)
and ->RON (Research Octane Number)
is posted at the pump, also known as
ANTI-KNOCK INDEX.Multifunction display
Display field in the instrument cluster
used to present information provided
by the control system.
Multifunction steering wheel
Steering wheel with buttons for
operating the control system.
Overspeed range
Engine speeds within the red marking
of the tachometer dial. Avoid this
engine speed range, as it may result in
serious engine damage that is not
covered by the Mercedes-Benz Limited
Warranty.
Poly-V-belt drive
Drives engine-components (alternator,
AC compressor, etc.) from the engine.