2005 MAZDA MODEL B-SERIES phone

CUSTOMER ASSISTANCE (U.S.A. MAINLAND AND HAWAII)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Mazda Dealer
personnel, we recommend that you take the following steps:
STEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
dealership or the OWNER.
STEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting
your dealership management, you can reach Mazda North American
Operations by one of the following ways.
By email at: www.mazdaUSA.com (Click the TALK TO US link at the top
of the home page).
Answers to many questions, including how to locate or contact a local
Mazda Dealership in the U.S., can be found here.
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618–2922
P.O. Box 19734
Irvine, CA 92623–9734
Whatever way you contact us, please help us to serve you more
efficiently and effectively by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration
or title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your dealer’s name and location
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2005 Mazda B Series(mbs), Owners Guide (post-2002-fmt)(own2002),
Market:Canadian_French(fr_can)
Customer Assistance
Customer Assistance
177

6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
CUSTOMER ASSISTANCE (CANADA)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
In our experience, any questions, problems or complaints regarding the
operation of your Mazda or any other general service transactions are
most effectively resolved by your dealer. If the cause of your
dissatisfaction cannot adequately be addressed by normal dealership
procedures, we recommend that you take the following steps:
STEP 1: Contact Your Mazda Dealer
Discuss the matter with a member of dealership management. If the
Service Manager has already reviewed your concerns, contact the owner
of the dealership or its General Manager
STEP 2: Call the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service
Manager to arrange for you to meet the local Mazda Service
Representative. If more expedient, contact Mazda Canada Inc. Regional
Office nearest you for such arrangements.
STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations
Department, Mazda Canada Inc., 305 Milner Avenue, Suite 400
Scarborough, Ontario M1B 3V4 Canada TEL: 1 (800) 263–4680.
Provide the Department with the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the “Vehicle
Identification Labels” page of section 10 of this manual for the
location of the VIN.
4. Purchase date.
5. Present odometer reading.
6. Your dealer’s name and location
7. The nature of your problem and/or cause of dissatisfaction.
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2005 Mazda B Series(mbs), Owners Guide (post-2002-fmt)(own2002),
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STEP 2
If, after following STEP 1, you feel the need for further assistance, please
contact your area’s Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration
or title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your dealer’s name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance
Plaza Motors Corp.
Mazda de Puerto Rico
P.O. Box 362722
San Juan, Puerto Rico
00936–2722
Tel: (787) 788–9300
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
MAZDA IMPORTERS/DISTRIBUTORS
U.S.A (Importer/Distributor)
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618–2922
P.O. Box 19734
Irvine, CA 92623–9734
TEL: 1 (800) 222–5500 (in U.S.A.)
(949) 727–1990 (outside U.S.A.)
(Distributor in each area)
CANADA
Mazda Canada, Inc.
305 Milner Avenue, Suite 400
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WARNING: Installation of Non-Genuine Parts or Accessories:
Installation of non-genuine parts or accessories could be
dangerous. Improperly designed parts or accessories could
seriously affect your vehicle’s performance or safety system.
This could cause you to have an accident or increase your
chances of injuries in an accident. Always consult an Authorized
Mazda Dealer before you install non-genuine parts or
accessories.
WARNING: Add-On Electrical and Electronic Equipment:
Incorrectly choosing or installing improper add-on equipment or
choosing an improper installer could be dangerous. Essential
systems could be damaged, causing engine stalling, air-bag
(SRS) activation, ABS inactivation, or a fire in the vehicle. Be
very careful in choosing and installing add-on electrical
equipment, such as mobile telephones, two-way radios, stereo
systems, and car alarm systems.
Mazda assumes no responsibility for death, injury, or expenses that may
result from the installation of add-on non-genuine parts or accessories.
WARRANTIES FOR YOUR MAZDA
•New Vehicle Limited Warranty
•Safety Restraint System Limited Warranty
•Anti-perforation Limited Warranty
•Federal Emission Control Warranty
– Emission Defect Warranty
– Emission Performance Warranty
•California Emission Control Warranty (if applicable)
•Replacement Parts and Accessories Limited Warranty
•Tire Warranty
NOTE:Detailed warranty information is provided with your Mazda
portfolio.
OUTSIDE THE UNITED STATES
Government regulations in the United States require that automobiles
meet specific emission regulations and safety standards. Therefore,
vehicles built for use in the United States, may differ from those sold in
other countries.
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2005 Mazda B Series(mbs), Owners Guide (post-2002-fmt)(own2002),
Market:Canadian_French(fr_can)
Customer Assistance
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CELL PHONES
Use of cell phones and other devices by driver:
WARNING: Use of any electrical devices such as cell phones,
computers, portable radios, vehicle navigation or other devices
by the driver while the vehicle is moving is dangerous. Dialing a
number on a cell phone while driving also ties-up the driver’s
hands. Use of these devices will cause the driver to be
distracted and could lead to a serious accident. If a passenger is
unable to use the device, pull off the right-of-way to a safe area
before use. If use of a cell phone is necessary despite this
warning, use a hands-free system to at least allow the hands
free to drive the vehicle. Never use a cell phone or other
electrical device while the vehicle is moving and, instead,
concentrate on the full-time job of driving.
In addition, the gasoline distributors are warning against using
cell phones during refueling procedures, due to their increased
concern about static electricity fires in the self-service pump
environment.
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2005 Mazda B Series(mbs), Owners Guide (post-2002-fmt)(own2002),
Market:Canadian_French(fr_can)
Accessories
Accessories
248

A
ABS (see Brakes) .....................145
Air bag supplemental restraint
system ..........................................75
and child safety seats ..............78
description ................................75
disposal ......................................81
driver air bag ............................79
indicator light ...........................80
operation ...................................79
passenger air bag .....................79
passenger deactivation
switch ........................................81
Ambulance packages ....................7
Antifreeze
(see Engine coolant) ................215
Anti-lock brake system
(see Brakes) ......................145–146
Audio system
6-CD in dash .............................22
Single CD ..................................19
Audio system
(see Radio) ................18–19, 22, 26
Automatic dimming rear view
mirror ...........................................48
Automatic transmission ............149
driving an automatic
overdrive .................................150
fluid, refill capacities ..............240
fluid, specification ..................244
Auxiliary power point .................47
Axle
lubricant specifications ..243–244
refill capacities ........................240
traction lok ..............................148
B
Battery .......................................213acid, treating emergencies .....213
jumping a disabled battery ....170
maintenance-free ....................213
servicing ..................................213
Bed extender ..............................55
BeltMinder ...................................70
Brakes ........................................145
anti-lock ...........................145–146
anti-lock brake system (ABS)
warning light ...........................146
fluid, checking and adding ....235
fluid, refill capacities ..............240
fluid, specifications .........243–244
lubricant specifications ..243–244
parking ....................................147
shift interlock ..........................149
Break-in period .............................5
Bulbs ............................................38
C
Capacities for refilling fluids ....240
Cassette tape player ...................22
Cell phone warning ...................248
Certification Label ....................246
Changing a tire .........................110
Child safety restraints ................87
child safety belts ......................87
Child safety seats ........................91
attaching with tether straps ....95
in front seat ..............................92
in rear seat ................................92
LATCH .......................................98
tether anchorage hardware .....95
Chimes (warning) .......................16
Cleaning your vehicle
engine compartment ..............188
instrument panel ....................191
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2005 Mazda B Series(mbs), Owners Guide (post-2002-fmt)(own2002),
Market:Canadian_French(fr_can)
Index
Index
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