Black plate (289,1)
9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ..................................................................... 9-2
Customer Assistance (U.S.A.) .................................................. 9-2
Customer Assistance (Canada) ................................................. 9-4
Customer Assistance (Puerto Rico) ........................................... 9-7
Mazda Importer/Distributors ...................................................... 9-8
Importer/Distributor .................................................................. 9-8
Distributor in Each Area ........................................................... 9-8
Warranty ....................................................................................... 9-9
Warranties for Your Mazda ....................................................... 9-9
Outside the United States ........................................................ 9-10
Outside Canada ....................................................................... 9-11
Registering Your Vehicle in A Foreign Country (Except United
States and Canada) .................................................................. 9-12
Add-On Non-Genuine Parts and Accessories ......................... 9-13
Cell Phones .................................................................................. 9-14
Cell Phones Warning ............................................................... 9-14
Type Approval of Equipment .................................................... 9-15
Type Approval of Equipment .................................................. 9-15
Uniform Tire Quality Grading System (UTQGS) .................... 9-16
Uniform Tire Quality Grading System (UTQGS) ................... 9-16
Reporting Safety Defects ............................................................ 9-18
Reporting Safety Defects (U.S.A.) .......................................... 9-18
Reporting Safety Defects (Canada) ......................................... 9-19
Service Publications .................................................................... 9-20
Service Publications ................................................................ 9-20
9-1
Mazda3_8T97-EC-04J_Edition1 Page289
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Form No.8T97-EC-04J
Black plate (301,1)
Add-On Non-Genuine Parts and Accessories
Non-genuine parts and accessories for Mazda vehicles can be found in stores.
These may fit your vehicle, but they are not approved by Mazda for use with Mazda
vehicles. When you install non-genuine parts or accessories, they could affect your
vehicle's performance or safety system; the Mazda warranty doesn't cover this. Before you
install any non-genuine parts or accessories, consult an Authorized Mazda Dealer.
WARNING
Installation of Non-Genuine Parts or Accessories:
Installation of non-genuine parts or accessories is dangerous. Improperly designed
parts or accessories could seriously affect your vehicle's performance or safety system.
This could cause you to have an accident or increase your chances of injuries in an
accident. Always consult an Authorized Mazda Dealer before you install non-genuine
parts or accessories.
Add-On Electrical and Electronic Equipment:
Incorrectly choosing or installing improper add-on equipment or choosing an
improper installer is dangerous. Essential systems could be damaged, causing engine
stalling, air-bag (SRS) activation, ABS inactivation, or a fire in the vehicle.
Be very careful in choosing and installing add-on electrical equipment, such as mobile
telephones, two-way radios, stereo systems, and car alarm systems.
Mazda assumes no responsibility for death, injury, or expenses that may result from the
installation of add-on non-genuine parts or accessories.
Customer Information and Reporting Safety Defects
Warranty
9-13
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Form No.8T97-EC-04J
Black plate (302,1)
Cell Phones Warning
WARNING
Use of Cell Phones and Other Devices by Driver:
Use of any electrical devices such as cell phones, computers, portable radios, vehicle
navigation or other devices by the driver while the vehicle is moving is dangerous.
Dialing a number on a cell phone while driving also ties-up the driver's hands. Use of
these devices will cause the driver to be distracted and could lead to a serious accident.
If a passenger is unable to use the device, pull off the right-of-way to a safe area
before use. If use of a cell phone is necessary despite this warning, use a hands-free
system to at least leave the hands free to drive the vehicle. Never use a cell phone or
other electrical devices while the vehicle is moving and, instead, concentrate on the
full-time job of driving.
Please comply with the legal regulations concerning the use of communication
equipment in vehicles in your country.
9-14
Customer Information and Reporting Safety Defects
Cell Phones
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Form No.8T97-EC-04J
Black plate (304,1)
Uniform Tire Quality Grading System (UTQGS)
This information relates to the tire grading system developed by the U.S. National
Highway Traffic Safety Administration for grading tires by tread wear, traction, and
temperature performance.
qTread Wear
The tread wear grade is a comparative rating based on the wear rate of the tire when tested
under controlled conditions on a specified government test course.
For example, a tire graded 150 would wear one-and-a-half times as well on the government
course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however,
and may depart significantly from the norm because of variations in driving habits, service
practices and differences in road characteristics and climate.
qTraction-AA, A, B, C
The traction grades, from highest to lowest, are AA, A, B, and C. These grades represent
the tire's ability to stop on wet pavement as measured under controlled conditions on
specified government test surfaces of asphalt and concrete. A tire marked C may have poor
traction performance.
WARNING
The traction grade assigned to this tire is based on braking (straight ahead) traction
tests and does not include acceleration cornering (turning), hydroplaning, or peak
traction characteristics.
qTemperature-A, B, C
The temperature grades A (the highest), B, and C, represent the tire's resistance to the
generation of heat and its ability to dissipate heat when tested under controlled conditions
on a specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire
life, and excessive temperatures can lead to sudden tire failure.
Grade C corresponds to a level of performance which all passenger vehicle tires must meet
under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent
higher levels of performance on the laboratory test wheel than the minimum required by
law.
9-16
Customer Information and Reporting Safety Defects
Uniform Tire Quality Grading System (UTQGS)
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Form No.8T97-EC-04J
Black plate (305,1)
WARNING
The temperature grade for this tire is established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation, or excessive loading, either
separately or in combination, can cause heat buildup and possible tire failure.
These grades will be added to the sidewalls of passenger vehicle tires over the next several
years according to a schedule established by the NHTSA and the tire manufacturers.
The grade of tires available as standard or optional equipment on Mazda vehicles may vary
with respect to grade.
ALL PASSENGER VEHICLE TIRES MUST CONFORM TO THESE GRADES AND
TO ALL OTHER FEDERAL TIRE-SAFETY REQUIREMENTS.
qUniform Tire Quality Grading
Quality grades can be found where applicable on the tire sidewall between tread shoulder
and maximum section width.
For example:
Treadwear 200 Traction AA Temperature A
TREADWEAR 200 TRACTION AA
TEMPERATURE A
UTQGS MARK (example)
Customer Information and Reporting Safety Defects
Uniform Tire Quality Grading System (UTQGS)
9-17
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Form No.8T97-EC-04J
Black plate (318,1)
A
Add-On Non-Genuine Parts and
Accessories ....................................... 9-13
Air Bag Systems ............................... 2-36
Air Filter ............................................ 8-23
Antenna ............................................. 6-10
Anti-Lock Brake System (ABS) ......... 5-7
Warning light ............................... 5-7
Appearance Care ............................... 8-52
Ashtray .............................................. 6-40
Audio System ................................... 6-10
Audio control switch .................. 6-32
Operating tips for audio
system ........................................ 6-10
Safety certification ..................... 6-34
Automatic Transaxle
Driving tips ................................ 5-15
Fluid ........................................... 8-20
Manual shift mode ..................... 5-12
Shift-lock override ..................... 5-11
Shift-lock system ........................ 5-11
Transaxle ranges ........................ 5-10
B
Battery
Emergency starting .................... 7-14
Maintenance ............................... 8-28
Specifications ............................. 10-4
Beep Sounds
Ignition key reminder ................. 5-41
Beeps
Lights-on reminder ..................... 5-41
Seat belt warning beep Sounds ... 5-41
Tire inflation pressure warning
beep ............................................ 5-41
Before Starting the Engine .................. 4-6
After getting in ............................. 4-6
Before getting in .......................... 4-6
B
Body Lubrication .............................. 8-22
Bottle Holder ..................................... 6-42
Brake/Clutch
Fluid ........................................... 8-18
Brakes
Anti-lock brake system (ABS) ..... 5-7
Brakes assist ................................. 5-8
Foot brake .................................... 5-4
Parking brake ............................... 5-5
Warning light ............................... 5-6
Break-In Period ................................... 4-7
Bulb Replacement ............................. 8-35
C
Capacities .......................................... 10-5
Carbon Monoxide ............................... 4-5
Cargo Securing Loops ...................... 6-43
Cargo Sub-Compartment .................. 6-43
Catalytic Converter ............................. 4-3
Cell Phones ....................................... 9-14
Center Console .................................. 6-43
Child Restraint
Child restraint precautions ......... 2-21
Installing child-restraint
systems ....................................... 2-25
LATCH child-restraint
systems ....................................... 2-31
Child Safety Locks for Rear Doors ..... 3-9
Cigarette Lighter ............................... 6-40
Climate Control System ...................... 6-2
Gas specifications ...................... 10-6
Clock ................................................. 6-39
Cruise Control ................................... 5-17
Cup Holder ........................................ 6-41
Customer Assistance ........................... 9-2
11-2
Index
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Form No.8T97-EC-04J
Black plate (319,1)
D
Dashboard Illumination .................... 5-29
Daytime Running Lights ................... 5-44
Defroster
Rear window .............................. 5-50
Dimensions ....................................... 10-5
Door Locks ......................................... 3-7
Driving In Flooded Area ................... 4-11
Driving Tips ........................................ 4-7
Automatic transaxle ................... 5-15
Break-in period ............................ 4-7
Driving in flooded area .............. 4-11
Hazardous driving ........................ 4-8
Money-saving suggestions ........... 4-7
Rocking the vehicle ...................... 4-8
Winter driving .............................. 4-9
E
Emergency Starting ........................... 7-14
Flooded engine ........................... 7-14
Jump-starting .............................. 7-15
Push-starting .............................. 7-18
Emergency Towing ........................... 7-19
Emission Control System .................... 4-3
Engine
Coolant ....................................... 8-16
Exhaust gas .................................. 4-5
Hood release .............................. 3-20
Oil .............................................. 8-13
Overheating ................................ 7-12
Starting ......................................... 5-3
Engine Compartment Overview ........ 8-12
Engine Coolant
Overheating ................................ 7-12
Engine Coolant Temperature
Gauge ................................................ 5-28
Exhaust Gas ........................................ 4-5
Exterior Care ..................................... 8-54
F
Flasher
Hazard warning .......................... 5-51
Headlights .................................. 5-42
Flat Tire ............................................... 7-3
Changing ...................................... 7-6
Spare tire and tool storage ............ 7-3
Flexible Floor Board ......................... 6-44
Fluids
Classification .............................. 10-4
Owner maintenance ................... 8-10
Fog Lights ......................................... 5-46
Foot Brake .......................................... 5-4
Front Seats .......................................... 2-2
Fuel
Filler lid and cap ........................ 3-18
Gauge ......................................... 5-28
Requirements ............................... 4-2
Tank capacity ............................. 10-5
Fuses ................................................. 8-45
Panel description ........................ 8-48
Replacement ............................... 8-45
G
Glove Box ......................................... 6-42
H
Hazard Warning Flasher .................... 5-51
Hazardous Driving .............................. 4-8
Headlights
Control ....................................... 5-42
Flashing ...................................... 5-44
High-low beam .......................... 5-44
Leveling ..................................... 5-44
On reminder ............................... 5-43
Hood Release .................................... 3-20
Horn .................................................. 5-51
Index
11-3
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Form No.8T97-EC-04J
Black plate (320,1)
I
Ignition
Keys ............................................. 3-2
Switch .......................................... 5-2
Illuminated Entry System ................. 6-35
Immobilizer System .......................... 3-23
Indicator Lights ................................. 5-30
Cruise main ................................ 5-39
Cruise set .................................... 5-39
Headlight high-beam .................. 5-38
Power steering malfunction ........ 5-40
Security ...................................... 5-38
Shift position .............................. 5-39
Turn-signal/hazard warning ....... 5-40
Information Display .......................... 6-38
Audio display ............................. 6-39
Clock .......................................... 6-39
Information display functions .... 6-38
Inside Trunk Release Slide Lever ..... 3-15
Instrument Cluster ............................. 5-25
Instrument Cluster Dimmer Select
Button ............................................... 5-29
Interior Care ...................................... 8-57
Interior Lights ................................... 6-35
J
Jump-Starting .................................... 7-15
K
Keyless Entry System ......................... 3-3
Keys .................................................... 3-2
L
Label Information ............................. 10-2
Lane-Change Signals ........................ 5-45
L
Liftgate ................................................ 3-9
Luggage compartment ................ 3-11
Light Bulbs
Replacement ............................... 8-35
Specifications ............................. 10-6
Lighter ............................................... 6-40
Lighting Control ............................... 5-42
Lubricant Quality .............................. 10-4
Luggage Compartment Light ............ 6-37
M
Maintenance
Introduction .................................. 8-2
Owner maintenance
precautions ................................. 8-11
Owner maintenance schedule ..... 8-10
Scheduled ..................................... 8-3
Manual Transaxle Operation ............... 5-8
Recommendations for shifting ..... 5-9
Map Lights ........................................ 6-36
Mirrors
Outside mirrors .......................... 3-28
Rearview mirror ......................... 3-29
Money-Saving Suggestions ................ 4-7
Moonroof .......................................... 3-21
O
Odometer and Trip Meter .................. 5-26
Outside Mirrors ................................. 3-28
Overhead Lights ................................ 6-36
Overheating ....................................... 7-12
Overloading ...................................... 4-11
P
Paint Damage .................................... 8-52
11-4
Index
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Form No.8T97-EC-04J