Page 277 of 530

Problem Recommended Action
In auxiliary mode, the
picture moves or scrolls.Check the auxiliary input
connections at both
devices.
Change the Video
Format to PAL or NTSC.
See “Stereo RCA Jacks”
previously for how to
change the video format.
The language in the
audio or on the screen is
wrong.Check the audio or
language selection in the
main DVD menu.
The remote control does
not work.Check to make sure
there is no obstruction
between the remote
control and the
transmitter window.
Check the batteries to
make sure they are not
dead or installed
incorrectly.
The parental control
button might have been
turned on. The power
indicator light will ash.Problem Recommended Action
After stopping the player, I
push Play but sometimes
the DVD starts where I
left off and sometimes at
the beginning.If the stop button was
pressed one time, the
DVD player will resume
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player will
begin to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
My disc is stuck in the
player. The Load/Eject
button does not work.Turn the DVD power off,
then on, then press the
load/eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.
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Page 278 of 530

Problem Recommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in the
vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.See your dealer for
assistance.
The DVD is playing, but
there is no picture or
sound.Check that the DVD
player is in DVD mode.
The audio/video skips or
jumps.The DVD or CD could be
dirty, scratched, or
damaged.
The audio from the radio
for the Radio with
Six-Disc CD and XM™
has taken over the audio
from the DVD or CD
when using the wired
headphones.The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers
listen to another audio
source.DVD Messages
The following errors may be displayed on the video
screen:
Disc Format Error:This message will be displayed if a
disc is inserted upside down, if the disc is not readable,
or if the format is not compatible with the DVD player.
Load/Eject Error:This message will be displayed if the
disc is not properly loaded or ejected.
Disc Play Error:This message will be displayed if the
DVD player cannot play the disc. Scratched or
damaged discs will cause this error.
Region Code Error:This message will be displayed if
the region code of the DVD is not compatible with
the region code of the DVD player.
No Disc:This message will be displayed if any of the
buttons on the DVD faceplate or remote control are
pressed and no disc is present in the DVD player.
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DVD Distortion
There may be an experience with audio distortion in the
wireless headphones when operating cellular phones,
scanners, CB radios, Global Positioning Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player
when operating one of these devices in or near the
vehicle.
* Excludes the OnStar
®System.
Cleaning the Video Screen
Pour some isopropyl or rubbing alcohol on a clean cloth
and gently wipe the video screen. Do not spray
directly onto the screen and do not press too hard or
too long on the video screen.
Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the sources: radio, cassette tapes, CDs, or DVDs.
However, the rear seat passengers can only control the
sources that the front seat passengers are not
listening to. For example, rear seat passengers may
listen to and control cassette tapes, CDs, or DVDs
through the headphones while the driver listens to the
radio through the front speakers. The rear seat
passengers have control of the volume for each set of
headphones.
The front seat audio controls always have priority over
the RSA controls. If the front seat passengers switch the
source for the main radio to a remote source, the RSA will
not be able to control the source. You can operate the
rear seat audio when the main radio is off.
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Page 366 of 530

Heavy-Duty Trailer Wiring Harness
Package
Your vehicle is equipped with the seven-wire trailer
towing harness. This harness with a seven-pin universal
trailer connector is attached to a bracket on the hitch
platform.
The seven-wire harness contains the following trailer
circuits:
Yellow: Left Stop/Turn Signal
Dark Green: Right Stop/Turn Signal
Brown: Taillamps
White: Ground
Light Green: Back-up Lamps
Red: Battery Feed**
Dark Blue: Trailer Brake
**If you are charging a remote (non-vehicle) battery,
turn on the headlamps to boost the vehicle system
voltage and properly charge the battery.
Electric Brake Control Jumper
{CAUTION:
Be sure to use only the correct trailer brake
harness, the one intended for use on your
vehicle. If you use some other trailer brake
harness, even if it seems to t, your trailer
brakes may not work at all. You could have a
crash in which you or others could be injured.
Use only the trailer brake harness intended for
your vehicle. If it is no longer available to you,
be sure to get a proper replacement from your
dealer.
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