When operating a loaded vehicle, the driver must keep all
adjustable axles on the ground at all times, supporting their
share of the vehicle’s load. Failure to do so can overload other axles,
tires, wheels, springs, steering components, brakes and frames,
resulting in early component failure, loss of vehicle control, possible
property damage and personal injury.
FIFTH WHEEL OPERATION
Failure to follow the fifth wheel manufacturer’s instructions for
hooking and unhooking as well as sliding the fifth wheel could
result in an accident, personal injury or death.
When the tractor and trailer are parked unattended, the trailer
brake hand control should never be used to apply the brake,
since air may leak from the system, allowing vehicle movement,
resulting in possible property damage, personal injury or death.
Hook-up
1. Fifth wheel jaws must be fully opened.
2. Tilt the fifth wheel back to prevent body damage when the tractor is
backed under a trailer.
3. Block the trailer wheels and be sure the trailer spring brakes are
adjusted and applied. Never chase a trailer.
4. Make sure the brake hoses and light cords are clear of the fifth wheel.
5. Back the tractor squarely under the trailer, engaging the fifth wheel
jaws on the kingpin. Always back-up slowly, making sure the trailer is
neither too high nor too low. Avoid backing under the trailer from an
angle.
6. Connect the service and emergency brake hoses and trailer light
connector. Refer toTractor-trailer connectionin this chapter, adhering
to the warning and using the three-point stance while connecting and
disconnecting the trailer.
7. Inspect the jaws of the fifth wheel to be sure they have fully closed on
the trailer kingpin and the trailer plate is resting securely on the fifth
wheel.
8. Be sure the coupler release lever is in the locked position.
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selector to N (Neutral) and then back in gear. The PTO should never be
engaged by clashing the gear teeth. This may damage the PTO unit and
the transmission PTO drive gear teeth. This could result in further
damage to the transmission and PTO.
PTO operation with vehicle stationary
To operate the power take-off, stop the vehicle, idle the engine and set
the parking brake. Make sure the gear selector is in any forward drive
range, then engage the PTO. After the PTO is engaged for stationary
vehicle operation, move the range selector to N (Neutral). Increase the
engine speed until the desired power take-off operation speed is
obtained. To disengage the PTO after operation with the vehicle
standing, release the throttle, allow the drive equipment to come to a
stop, and then disengage the PTO.
When the PTO is operated with the vehicle stationary, the
transmission must be placed in N (Neutral) with the parking
brake set. If the transmission is not in N (Neutral) and is equipped
with a remote throttle control, an increase in engine speed can
overpower the parking brake and cause the vehicle to move, possibly
resulting in personal and/or property damage.
PTO operation while vehicle is moving
After the PTO is engaged for driven vehicle operation, shift to the
desired range and drive the vehicle. The speed of the PTO, during this
period of operation, will always maintain direct relation to vehicle speed.
PTO speed will decrease in relation to vehicle (transmission output)
speed as shifts to a higher gear occur. When operating the PTO while the
vehicle is moving, the PTO may be disengaged whenever it is no longer
required. When there is no load on the PTO gear, it can be pulled out of
engagement.
Power take-off (PTO) operation on vehicles equipped with a
Caterpillar engine
If your vehicle is equipped with a Caterpillar engine, the PTO will only
operate if the vehicle is in Neutral. This feature can be overridden by a
special service tool; see your dealer or service representative for more
information.
Power take-off (PTO) operation with an Allison automatic
transmission (MD applications)
The PTO drive gear is engine driven and provides direct engine power. The
PTO can be operated when the vehicle is either stationary or moving.
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Safety chains
Always connect the trailer’s safety chains to the frame or hook retainers
of the vehicle hitch. To connect the trailer’s safety chains, cross the
chains under the trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer’s
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer’s hydraulic brake system directly to your
vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
Trailer lamps
Trailer lamps are required on most towed vehicles. Your vehicle may be
equipped with one of two possible trailer wiring designs. Make sure all
running lights, brake lights, turn signals and hazard lights are working.
See your dealer or trailer rental agency for proper instructions and
equipment for hooking up trailer lamps.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive transmission shifting, use a lower gear. This will
also assist in transmission cooling.
•Anticipate stops and brake gradually.
•Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty and is not applicable to vehicles
sold in Canada. The service is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period (U.S.) of two years
(unlimited miles)
Roadside assistance will cover:
•jump-starts.
•lock-out assistance.
•towing to the nearest Ford Motor Company dealership, or towing to
your selling dealership if within 35 miles (56 km). Even non-warranty
related tows, like accidents or getting stuck in the mud or snow, are
covered (some exclusions apply, such as impound towing or
repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner Guide
portfolio in the glove compartment.
To receive roadside assistance in the United States, call 1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673.
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To reduce the risk of personal injury or property damage when
manually releasing the spring brakes, be sure to block the wheels
so the vehicle cannot move once the brakes are released.
Towing the vehicle with the front wheels suspended
When it is necessary to tow a vehicle with the front wheels suspended,
extra precautions must be taken to avoid transmission or differential
damage. Proceed as follows:
•Remove the axle shafts from the axle assembly to prevent the wheels
from driving the differential and the transmission.
•The wheel hub ends must be covered to prevent loss of axle lubricant
and entrance of other contaminants. If the axle shafts are not
removed, removal of the propeller shaft is required.
Note:To avoid transmission damage, vehicles should not be towed even
a short distance without suspending rear wheels or removing the axle
shaft or propeller shaft.
Note:In the event the chassis is equipped with a tandem axle and the
vehicle is to be towed from the front, the forward rear axle may be
raised to clear the road surface and secured to the frame by chains or
U-bolts, allowing only the rear rear axle to contact the road surface. Axle
shafts must be removed from the rear rear axle assembly. The wheel hub
ends must be covered to prevent loss of axle lubricant and entrance of
contaminants. Use extreme care in securing the chains or U-bolts to
avoid possible damage to the brake lines, hoses or other components.
Towing vehicles equipped with a driver-controlled differential lock
Note:If the vehicle must be towed to a service facility with the drive
axle wheels on the ground, it is necessary to remove the axle shafts
before the vehicle is towed.
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Installing the axle shafts
1. Remove the covers from the wheel ends
2. Shift the differential lock to the unlocked position (disengaged)
position.
3. Install the axle shafts
•Place the gaskets on the wheel hub studs.
•Push the right-hand axle shaft and gasket in to the wheel end and
housing until the shaft stops against the differential shift collar.
•Push down and in on the axle shaft flange and rotate the shaft until
the splines of the shaft and shift collar are engaged.
•Push the axle shaft further into the housing until the shaft stops
against the differential side gear.
•Push down on the axle shaft flange and rotate the shaft until the
splines of the shaft and side gear are engaged.
•Push the axle shaft completely into the housing until the axle shaft
flange and the gasket are flush against the wheel hub.
•Install the left-hand axle shaft and gasket into the wheel end.
4. If tapered dowels are required, install them at each stud and into the
flange of the axle shaft. Use a punch or drift and hammer, if needed.
5. Install the fasteners and tighten to correct torque value. Refer to the
Service Manual section.
Towing the vehicle with the rear wheels suspended
Note:To avoid damage to the cab roof or air deflector when towing the
vehicle backward (rear wheels suspended) the air deflector must be
removed.
Whenever possible, it is preferable to tow a disabled vehicle from the
rear by raising the rear of the chassis. When towing a vehicle with the
rear of the chassis suspended the front wheels must be locked in the
straight-ahead position.
Vehicles equipped with a manual-shift transmission must have at least
one (1) pint of transmission fluid drained from the case. This will
prevent the transmission fluid from entering the clutch housing and fluid
saturating the clutch discs. Make sure that the transmission fluid is
replaced before the vehicle is returned to service.
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GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the authorized
dealer where your vehicle was purchased when warranty repairs are
needed. However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Please note that certain warranty repairs require special training and/or
equipement, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
cannot assist you, then contact the Commercial Vehicle Hotline.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Commercial Vehicle Hotline.
Away from home
If you own a F-650 or F-750 and need more help than the dealership can
provide after following the steps provided above call the Ford Fleet and
Commercial Vehicle Hotline.
In the United States:
Ford Motor Company
Commercial Vehicle Hotline
1655 Fairlane Circle
Allen Park, MI 48101
800-782-8627 (option #3)
(TDD for the hearing impaired: 1-800-232-5952)
www.fleet.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
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In order to help you service your Ford vehicle, please have the following
information available when contacting the Commercial Vehicle Hotline:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
Additional assistance
If you still have a complaint involving a warranty dispute, you must
directly notify Ford in writing before pursuing remedies under your
state’s warranty laws. Ford is also allowed a final repair attempt in some
states.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
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