
5. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, perScheduled Maintenance Guide),or at
any time that the spare tire is disturbed through service of other
components.
6. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
WHEEL LUG NUT TORQUE SPECIFICATIONS
On vehicles equipped with single rear wheels, retighten the lug nuts to
the specified torque at 500 miles (800 km) after any wheel disturbance
(tire rotation, changing a flat tire, wheel removal, etc.).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts
to the specified torque at 100 miles (160 km), and again at 500 miles
(800 km) of new vehicle operation and after any wheel disturbance (tire
rotation, changing a flat tire, wheel removal, etc.).
Bolt size Wheel lug nut torque*
lb.ft. N•m
E-150: 1/2–20 100 135
E-250, E-350 and
E-450: 9/16–18140 190
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
On all two-piece flat wheel nuts,
apply one drop of motor oil between
the flat washer and the nut. Do not
apply motor oil to the wheel nut
threads or the wheel stud threads.
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Tires, Wheels and Loading
119

TIRE CARE
Improper or inadequate vehicle maintenance can also cause tires to wear
abnormally. Here are some of the important maintenance items:
Tire wear
Measure and inspect the tire tread on all your tires periodically.
Advanced and unusual tire wear can reduce the ability of tread to grip
the road in adverse (wet, snowy, etc.) conditions. Visually check your
tires for uneven wear, looking for high and low areas or unusually
smooth areas. Also check for signs of tire damage.
When the tread is worn down to
1/16th of an inch (2 mm), tires must
be replaced to prevent your vehicle
from skidding and hydroplaning.
Built-in treadwear indicators, or
“wear bars”, which look like narrow
strips of smooth rubber across the
tread will appear on the tire when
the tread is worn down to 1/16th of
an inch (2 mm). When the tire tread
wears down to the same height as
these “wear bars”, the tire is worn
out and should be replaced.
Inspect your tires frequently for any
of the following conditions and
replace them if one or more of the
following conditions exist:
•Fabric showing through the tire
rubber
•Bulges in the tread or sidewalls
•Cracks or cuts on the sidewalls
•Cracks in the tread groove
•Impact damage resulting from use
•Separation in the tread
•Separation in the sidewall
•Severe abrasion on the sidewall
If your vehicle has a leak in the exhaust system, a road tire or the spare
tire may be exposed to hot exhaust temperatures requiring the tire to be
replaced.
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The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
Tire rotation
Rotating your tires at the recommended interval (as indicated in the
Scheduled Maintenance Guidethat comes with your vehicle) will help
your tires wear more evenly, providing better tire performance and
longer tire life. Unless otherwise specified, rotate the tires approximately
every 5,000 miles (8,000 km).
•Front Wheel Drive (FWD)
vehicles (front tires at top of
diagram)
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Using a step bumper (if equipped)
The rear bumper is equipped with an integral hitch and only requires a
ball with a one inch (25.4 mm) shank diameter. The bumper has a 5,000
lb. (2,270 kg) trailer weight and 500 lb. (227 kg) tongue weight capacity.
If it is necessary to relocate the trailer hitch ball position, a
frame-mounted trailer hitch must be installed.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Do not exceed 50 mph (80 km/h) for the first 500 miles (800 km) of
towing and do not perform fast accelerations from a stop during this
time.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling.
•Anticipate stops and brake gradually.
When descending long, steep downhill grades, always use a lower gear to
provide engine braking to save wear on brakes. Use Drive (Overdrive
OFF) on moderately steep hills, Second (2) on steep hills, and First (1)
on very steep hills.Do not apply your brakes continuously, as they
may overheat and become less effective.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to yourScheduled Maintenance Guide
for more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
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•If you will be towing a trailer frequently in hot weather, hilly
conditions, at GCW, or any combination of these factors, consider
refilling your rear axle with synthetic gear lube. Refer to the
Maintenance and specificationschapter for the lubricant
specification.
•Do not tow a trailer for the first 500 miles (800 km) after changing
the rear axle lube
•Do not exceed 50 mph (80 km/h) for the first 500 miles (800 km) of
towing and do not perform and fast accelerations from a stop during
this time.
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•When stopped in traffic for long periods of time in hot weather, place
the gearshift in P (Park) and increase idle speed. This aids engine
cooling and air conditioner efficiency.
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•do not allow the static water level to rise above the bottom edge of
the rear bumper.
•do not allow waves to break higher than 6 inches (15 cm) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•causing internal damage to the components.
•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
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Always disconnect the battery before servicing high current
fuses.
Always replace the cover to the power distribution box before
reconnecting the battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
1 — Powertrain Control Module (PCM)
diode
2 — Not used
3 10A* Daytime Running Lamps (DRL)
module, A/C clutch
4 — Not used
5 15A* Horn relay
6 2A* Brake pressure switch
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Roadside Emergencies
172

What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
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Customer Assistance
185

What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
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