•Make sure the parking brake is
set.
•Make sure the gearshift is in P
(Park).
•Turn the key to 4 (ON) without
turning the key to 5 (START).
Make sure the corresponding lights illuminate or illuminate briefly. If a
light fails to illuminate, have the vehicle serviced.
•If the driver’s safety belt is fastened, the
light may not illuminate.
1
2
34
5
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A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
TRACTION-LOK AXLE (IF EQUIPPED)
This axle provides added traction on slippery surfaces, particularly when
one wheel is on a poor traction surface. Under normal conditions, the
Traction-Lok axle functions like a standard rear axle. The axle may
exhibit a slight noise or vibration in tight turns with low vehicle speed.
This is normal behavior and indicates the axle is working.
PREPARING TO DRIVE YOUR VEHICLE
Utility vehicles have a significantly higher rollover rate than
other types of vehicles.
In a rollover crash, an unbelted person is significantly more likely
to die than a person wearing a safety belt.
Your vehicle has larger tires and increased ground clearance, giving the
vehicle a higher center of gravity than a passenger car.
Vehicles with a higher center of gravity such as utility and
four-wheel drive vehicles handle differently than vehicles with a
lower center of gravity. Utility and four-wheel drive vehicles arenot
designed for cornering at speeds as high as passenger cars any more
than low-slung sports cars are designed to perform satisfactorily under
off-road conditions. Avoid sharp turns, excessive speed and abrupt
maneuvers in these vehicles. Failure to drive cautiously could result in
an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death.
Loaded vehicles, with a higher center of gravity, may handle
differently than unloaded vehicles. Extra precautions such as
slower speeds and increased stopping distance should be taken when
driving a heavily loaded vehicle.
VEHICLE STABILITY AND HANDLING
The risk of a rollover crash increases as the number of people and load
in the vehicle increase. This increased risk occurs because the passenger
weight and load raises the vehicle’s center of gravity and causes it to
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shift rearward. As a result, the van has less resistance to rollover and
handles differently from other commonly driven passenger vehicles,
making it more difficult to control in an emergency situation. Placing any
load on the roof also raises the center of gravity and increases the
potential for rollover.
The van should be operated by an experienced driver. An organization
that owns a 15–passenger van should select one or two experienced
drivers to drive the van on a regular basis. These drivers will gain
valuable experience handling the van. This experience will help make
each trip safer.
The van should be operated at a safe speed which, in some conditions,
may be less than the posted speed limit.
Further, all occupants should be properly restrained. Most people killed
in rollover crashes were unbelted. Occupants can dramatically reduce
their risk of being killed or seriously injured in a rollover crash by simply
using their seat belts. Organizations that own 15–passenger vans should
have a written seat belt use policy. Drivers should be responsible for
enforcing the policy.
EMERGENCY MANEUVERS
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid “over-driving” your vehicle, i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency. Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
Vehicles with a higher center of gravity such as utility and
four-wheel drive vehicles handle differently than vehicles with a
lower center of gravity. Utility and four-wheel drive vehicles arenot
designed for cornering at speeds as high as passenger cars any more
than low-slung sports cars are designed to perform satisfactorily under
off-road conditions. Avoid sharp turns, excessive speed and abrupt
maneuvers in these vehicles. Failure to drive cautiously could result in
an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death.
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3. Connect the negative (-) cable to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the negative (-) cable to an exposed
metal part of the stalled vehicle’s engine, away from the battery and the
carburetor/fuel injection system.Do notuse fuel lines, engine rocker
covers or the intake manifold asgroundingpoints.
Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
+–+–
+–+–
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Roadside Emergencies
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
Ford recommends your vehicle be towed with a wheel lift or flatbed. Do
not tow with a slingbelt. Ford Motor Company has not approved a
slingbelt towing procedure.
If your vehicle is equipped with an air dam and must be towed from the
front, it is recommended that your vehicle be towed by wheel lift or
flatbed equipment to prevent damage to the air dam.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
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•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
•Wiper blades can be cleaned with isopropyl (rubbing) alcohol or
windshield washer solution. Be sure to replace wiper blades when they
appear worn or do not function properly.
INSTRUMENT PANEL AND CLUSTER LENS
Clean the instrument panel with a damp cloth, then with a clean, dry
cloth, or use Motorcraft Dash & Vinyl Cleaner (ZC-38-A).
•Avoid cleaners or polish that increase the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
INTERIOR TRIM
•Clean the interior trim areas with a damp cloth, then with a clean, dry
cloth; you may also use Motorcraft Dash & Vinyl Cleaner (ZC-38-A).
•Do not use household or glass cleaners as these may damage the
finish.
INTERIOR
For fabric, carpets, cloth seats and safety belts:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with Motorcraft Professional Strength
Carpet & Upholstery Cleaner (ZC-54).
•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover (ZC-14).
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
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Do not use cleaning solvents, bleach or dye on the vehicle’s
seatbelts, as these actions may weaken the belt webbing.
LEATHER SEATS (IF EQUIPPED)
Your leather seating surfaces have a clear, protective coating over the
leather.
•To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl
Cleaner (ZC-11–A). Dry the area with a soft cloth.
•To help maintain its resiliency and color, use the Motorcraft Deluxe
Leather Care Kit (ZC-11–D), available from your authorized dealer.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing of
the clear, protective coating.
Note:In some instances, color or dye transfer can occur when wet
clothing comes in contact with leather upholstery. If this occurs, the
leather should be cleaned immediately to avoid permanent staining.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
FORD AND LINCOLN MERCURY CAR CARE PRODUCTS
Your Ford or Lincoln Mercury dealer has many quality products available
to clean your vehicle and protect its finishes. These quality products
have been specifically engineered to fulfill your automotive needs; they
are custom designed to complement the style and appearance of your
vehicle. Each product is made from high quality materials that meet or
exceed rigid specifications. For best results, use the following products
or products of equivalent quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Car Care Kit (ZC-26)
Motorcraft Car Wash (Canada only) (CXC-21)
Motorcraft Custom Bright Metal Cleaner (ZC-15)
Motorcraft Custom Clear Coat Polish (ZC–8–A)
Motorcraft Custom Vinyl Protectant (U.S. only) (ZC-40-A)
Motorcraft Dash and Vinyl Cleaner (ZC-38–A)
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Cleaning
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A
Accessory delay ..........................56
Air cleaner filter ...............223–224
Airbag supplemental restraint
system ..........................................82
and child safety seats ..............84
description ................................82
disposal ......................................86
driver airbag ..............................84
indicator light ...........................86
operation ...................................84
passenger airbag .......................84
Ambulance packages ....................8
Antifreeze
(see Engine coolant) ................203
Anti-lock brake system
(see Brakes) ..............................149
Audio system
(see Radio) ....18–19, 22, 25, 28, 32
Automatic transmission
driving an automatic
overdrive .................154, 156, 159
fluid, adding ............................220
fluid, checking ........................220
fluid, refill capacities ..............226
fluid, specification ..................233
Auxiliary power point .................55
Axle
lubricant specifications ..230, 233
refill capacities ........................226
traction lok ..............................151
B
Battery .......................................201
acid, treating emergencies .....201
jumping a disabled battery ....174
maintenance-free ....................201replacement, specifications ...224
servicing ..................................201
BeltMinder ...................................77
Brakes ........................................149
anti-lock ...................................149
anti-lock brake system (ABS)
warning light ...........................149
fluid, checking and adding ....220
fluid, refill capacities ..............226
fluid, specifications .........230, 233
lubricant specifications ..230, 233
parking ....................................150
shift interlock ..........................153
Break-in period .............................6
Bulbs ............................................46
C
Capacities for refilling fluids ....226
Cell phone use ............................55
Child safety restraints ................87
child safety belts ......................87
Child safety seats ........................90
in front seat ..............................91
in rear seat ................................91
tether anchorage hardware .....94
Cleaning your vehicle
engine compartment ..............190
exterior ....................................193
instrument panel ....................192
interior .....................................192
interior trim ............................192
plastic parts ............................191
safety belts ..............................192
washing ....................................189
waxing .....................................189
wheels ......................................190
wiper blades ............................191
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Owners Guide (post-2002-fmt)
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Index
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