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3.BASS:Press BASS; then
press
SEL-TEXTto
decrease/increase the level of bass
output.
TREB (Treble):Press TREB; then
press
SEL-TEXTto
decrease/increase the level of treble
output.
4.BAL (Balance):Press BAL; then
press
SEL-TEXTto shift
sound to the left/right speakers.
FADE:Press FADE; then
press
SEL-TEXTto shift
sound to the rear/front speakers.
5.Phone/mute:Press to mute the
playing media. Press again to return
to the playing media or turn the
volume control to adjust the volume.
6.SEL/TEXT:Use with Bass,
Treble, Balance, Fade and other
menu functions.
TEXT:TEXT is only available when equipped with Satellite radio. Your
Audiophile radio may be equipped with Satellite ready capability. The kit
to enable Satellite reception is available through your dealer. Detailed
Satellite instructions are included with the dealer installed kit.Dealer
installed satellite kit available only in the continental United States.
7.MENU:Press MENU repeatedly
to access RDS on/off. Press
SEL-TEXTto toggle RDS on/off.
Press MENU again to access Program type mode or Show Type/Name
mode. (MENU must be pressed within 10 seconds to proceed to the next
RDS mode.)
The Federal Communications Commission (FCC) and the Canadian Radio
and Telecommunications Commission (CRTC) recommend that FM radio
broadcasters use RDS technology to transmit information. FM radio
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INTERIOR TRUNK CONTROL
The remote trunk release control is
located on the driver’s door trim
panel and can be operated at any
time.
You can render the switch
inoperable by locking the button
with your master key.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to cellular
phones, pagers, portable email devices, in-vehicle communications
systems, telematics devices and portable two-way radios.
A driver’s first responsibility is the safe operation of the vehicle.
The most important thing you can do to prevent a crash is to
avoid distractions and pay attention to the road. Wait until it is safe to
operate Mobile Communications Equipment.
CENTER CONSOLE (IF EQUIPPED)
Your vehicle may be equipped with a variety of console features. These
include:
•Utility compartment
•Power point (inside storage bin)
•Cupholders
•Air vents to the rear seating positions (heat only)
Use only soft cups in the cupholder. Hard objects can injure you
in a collision.
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injury in a crash event. For example, if an occupant slouches, lies down,
turns sideways, sits forward, leans forward or sideways, or puts one or
both feet up, the chance of injury during a crash is greatly increased.
Sitting improperly out of position or with the seat back reclined
too far can take off weight from the seat cushion and affect the
decision of the passenger sensing system, resulting in serious injury or
death in a crash. Always sit upright against your seatback, with your
feet on the floor.
The front passenger sensing system may detect small or medium objects
placed on the seat cushion. For most objects that are in the front
passenger seat, the passenger airbag will be disabled. Even though the
passenger airbag is disabled, thepass airbag offlight may or may not
be illuminated according to the table below.
ObjectsPass Airbag Off
Indicator LightPassenger Frontal
Airbag
Empty seat Unlit Disabled
Small (i.e. 3 ring
binder, small purse,
bottled water)Unlit Disabled
Medium (i.e. heavy
briefcase, fully packed
luggage)Lit Disabled
Empty seat, Small or
medium object with
safety belt buckledLit Disabled
In case there is a problem with the
passenger sensing system, the
airbag readiness light in the
instrument cluster will stay lit. DO
NOT attempt to repair or service the system; take your vehicle
immediately to the dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in the Customer
Assistance section of this Owner’s Guide.
AIR
BAG
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In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
In Canada:
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com
In order to help you service your Lincoln vehicle, please have the
following information available when contacting the Lincoln Centre:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
Additional Assistance
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
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Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
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Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call the Board
at the following address/phone number:
Dispute Settlement Board
P.O. Box 1424
Waukesha, WI 53187–1424
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealerships. In those cases
where you continue to feel that the efforts by Ford of Canada and the
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information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
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Peace of mind
First aid and safety kits
Full vehicle covers
Locking gas cap
Remote start
Vehicle security systems
Mobile-Ease
hands-free communication system
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your dealer for specific weight
information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the dealer or the owner may adversely affect battery
performance and durability.
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