2005 CHRYSLER SEBRING service

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12
WHAT IS NOT COVERED
WHA
T IS NOT COVERED
DAMAGE FROMMISUSE ORACCIDENT
The warranties in this booklet do not cover repairs required due to
fire, accidents, abuse, negligence, objects striking your vehicle,
carrying corrosive materials (such as chemicals, acids and
fertilizers), misuse (such as driving over curbs, overloading,
spinning wheels, etc.), racing or participating in a racing event,
improper disconnection of components, modifying the exhaust
system, tampering or making adjustments which do not comply
with DaimlerChrysler specifications.
Disconnecting, tampering with or changing the reading of the
odometer will void your warranties.
D AMAGE FROMTHEENVIRONMENT
The warranties in this booklet do not cover fading or deterioration
caused by exposure to the elements, or repairs required due to
airborne fallout, acid rain, chemicals, tree sap, insects, bird or insec\
t
droppings, salt, sand, gravel, road hazards, hail, windstorms,
lightning, floods or any other event of nature. Road salt, car washes, scuffs and scratches, and everyday
abrasion from sand and dirt can affect the appearance of a vehicle’s
wheels (steel, chrome and aluminum) and other undercarriage
parts. Some surface corrosion with use is normal; it is not a defect
and is not covered by any warranty.
N ORMAL MAINTENANCE ANDWEAR
The warranties in this booklet do not cover normal
maintenance services, such as oil and filter changes, general
lubrication, tire rotation, engine tune-ups and replacing spark
plugs. Required maintenance services are described in detail in
your Owner’s Manual and herein. The warranties also do not
cover light bulbs and fuses, worn wiper blades, clutch discs, brake
rotors, pads, linings or drums, windshield and rear window,
wheel alignment and wheel balancing (unless they are defective,
see page 7).

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HOW TO GET SERVICE
HOW TO GET SER
VICE
IN CANADA :
Warranty service must be done by an authorized Chrysler or Dodge
Dealer. If you move or are travelling in Canada, warranty service may
be requested from any authorized DaimlerChrysler Dealer, but
preferably one who sells the same Chrysler or Dodge brand vehicle as
yours.
I N THE UNITED STA TES (INCLUDING U.S. POSSESSIONS AND
TERRITORIES ) AND MEXICO :
If you are travelling temporarily in the United States or Mexico, and
your vehicle remains registered in Canada, your DaimlerChrysler
Canada Warranty will still apply. Service may be requested at any
authorized Chrysler or Dodge Dealership.
I N A FOREIGN COUNTRYOUTSIDE OFNOR TH AMERICA :
If you are travelling temporarily outside of North America, and your
vehicle remains registered in Canada, you should take your vehicle
to an authorized Chrysler or Dodge Dealer. If the authorized
dealership charges you for repairs which you feel should be covered under your warranty, please get a detailed receipt for the work done.
When your vehicle returns to Canada, contact the DaimlerChrysler
Canada Customer Assistance Centre (page 18) for reimbursement
consideration. Reimbursement will not be considered if the vehicle
does not return to Canada.
I
F YOU MOVE :
If you are moving to another country, be sure to contact the customs
department of the destination country before you move. Vehicle
importation rules vary considerably from country to country.
If you are moving to the United States , be sure to also contact
the DaimlerChrysler Motors Customer Assistance office at
1-800-992-1997 to obtain the necessary documentation to register
your vehicle and to determine warranty eligibility in the U.S.
N OTICE :
If your vehicle is registered outside of Canada, and you have not
followed the procedure set out above, your vehicle will no longer be
eligible for warranty coverage of any kind. (Vehicles registered to
Canadian Government officials or military personnel on assignment
outside of Canada will continue to be covered by the Basic Warranty.)

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OTHER THINGS YOU SHOULD KNOW
OTHER THINGS YOU SHOULD KNOW
O
PTIONAL SERVICE CONTRACT
DaimlerChrysler Canada has a service contract specially designed
for most new vehicles, to cover repair costs beyond your vehicle’s
warranty. Protection is available for almost every operating part of
your vehicle, and at reasonable cost.
DaimlerChrysler Canada stands fully behind its service
contracts. Be sure that the contract you buy is a genuine
DaimlerChrysler Service Contract. We are notresponsible for
other companies’ contracts. See page 24 for details on available
service contracts.
A PPEARANCE ITEMS
Defects or damage to sheet metal, paint, trim and other appearance
items are normally found and corrected during new-vehicle
inspection. For your protection, if you find any such defect or
damage, you should tell your selling dealer immediately, because if
the problem worsens due to use and exposure, repairs will not be
covered by any warranty. P
RODUCTION CHANGES
DaimlerChrysler Canada and its dealers reserve the right to make
changes in vehicles built and/or sold at any time without incurring
any obligations to make the same or similar changes on vehicles
which were built and/or sold previously.
E XCHANGE PAR TS
To reduce the amount of time your vehicle is out of service due
to repairs, DaimlerChrysler may offer exchange service on some
parts. Mopar ®or Autopar
®brand exchange parts may be new,
remanufactured, reconditioned or repaired, but all meet
DaimlerChrysler standards and are warranted the same as new
parts. Examples of parts that may be serviced by exchange include
engines, transmissions, instrument clusters, radios, tape and CD
players, speedometers and various electronic modules.

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CUSTOMER ASSISTANCE
CUSTOMER ASSIST
ANCE
We want you to be completely satisfied with your DaimlerChrysler
vehicle. If you have a warranty or service problem that has not been
resolved to your complete satisfaction, please follow these steps:
1.Discuss the matter with the Service Manager of your
DaimlerChrysler Dealership; then with the General Manager or
owner, if necessary.
2. Give your dealer a reasonable length of time or number of
opportunities to satisfy you. In fact, your dealer may contact
DaimlerChrysler on your behalf.
3. If the problem still has not been resolved, please contact us at the
address or toll-free number shown and give us an opportunity to
review your situation. When you contact us, please provide the
following information:
Your name, address and phone number
The name of your dealer
Your Vehicle Identification Number (VIN)
Your vehicle’s odometer reading (kilometres)
Customer Assistance CentreDaimlerChrysler Canada Inc. P.O. Box 1621
Windsor, Ontario N9A 4H6 1-800-465-2001

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ROADSIDE ASSISTANCE
5/100 ROADSIDE ASSIST
ANCE PROGRAM
We are pleased to provide this 24-hour Roadside Assistance Program
for all new 2005 vehicles which have a 3-year or 60,000-kilometre
Basic Warranty and a 5-year or 100,000-kilometrePowertrain
Warranty. Eligible vehicles must be registered in Canada and are
covered for 5 years or 100,000 kilometres, whichever occurs first, from
the vehicle’s warranty start date. Vehicles placed in Police, Taxi,
Limousine, Postal or Ambulance service and all SRT vehicles, are
covered for roadside assistance for 3 years or 60,000 kilometresonly
(whichever occurs first). Roadside Assistance service will be provided\
to
the owner or driver of an eligible vehicle. •
NEED A TOW?
If your vehicle cannot be driven because of a
mechanical breakdown, it will be towed to the nearest authorized
DaimlerChrysler Canada Dealership which services your brand of
vehicle (or to the DaimlerChrysler Canada Dealership of your choice,
provided it is within a 35-kilometre distance of the point of breakdown).
• STUCK?If your vehicle is stuck in a ditch or snow on or adjacent to
a public roadway and appears to be undamaged, and the tow facility
has access, it will be winched to the nearest road surface. If your
vehicle is unable to proceed under its own power and a tow is required
once the winch is performed, you will be responsible for paying the
service facility for the winch and the tow.
• DEAD BATTERY? If your battery is dead, jump-start assistance will be
dispatched to your location. In the event that your vehicle fails to sta\
rt,
your vehicle will be towed to the nearest DaimlerChrysler Dealer (or to\

the DaimlerChrysler Dealership of your choice provided it is within a
35-kilometre distance of the point of breakdown).
• LOCKED OUT? If your keys are locked in your vehicle or your
locks are frozen, help will be sent to your location. (Service is limit\
ed
to providing access to the seating area only and does not include the
cost of replacing keys.)
ROADSIDE
ASSIST ANCE

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ROADSIDE ASSISTANCE
• FLAT TIRE? If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in
sound operating condition. Tire repairs are not covered.
• OUT OF FUEL? If your vehicle runs out of fuel, a small amount
of gasoline will be delivered to your location, where regulations
permit. In all other cases, including alternate fuels, your vehicle will\
be towed to the nearest re-fuelling centre. In these instances, the
cost of fuel purchased will be your responsibility.
Please read “About Roadside Assistance” (page 22) because there
are some limitations that may affect the service available to you.
T O REQUEST ASSISTANCE
(SEE
ALSO INSIDE FRONTCOVER
)
If your vehicle requires any of the services provided by the program,
call this toll-free number anytime, from any location in Canada or
the United States: 1-800-363-4869(this number does not ring
at DaimlerChrysler Canada). Please identify yourself as a
DaimlerChrysler vehicle owner and be ready to provide:
Your Vehicle Identification Number
Your licence plate number
Your odometer reading (kilometres)
The location of your vehicle and the phone number where
you can be reachedType of service needed (tow, flat tire, battery boost, etc.)
Note: • In severe weather, some delays may be expected.
• You will have to personally authorize the service provided
by the tow company
• If your vehicle is towed to a dealership, you are responsible
for contacting the dealership to authorize the service
T OWING AFTERTHEPROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5 years
or 100,000 kilometres(or at 3 years or 60,000 kilometres , if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the Program expires, you will have to pay for the
service provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs after
the program expires, towing (only) will be provided on a
reimbursement basis. Call the toll-free number and service will be
dispatched, but you will have to pay for the tow. For reimbursement
consideration, see your authorized dealer for further details.
*See page 10.

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ROADSIDE ASSISTANCE
A
BOUT ROADSIDE ASSISTANCE
The DaimlerChrysler Canada Roadside Assistance Program is not
a warranty, but the coverage is concurrent with the Basic and
Powertrain Warranties.
Covered service must be provided in Canada or the
Continental United States and is limited to plated and insured
vehicles that use public roadways.
Service will not be provided free if you have driven into an
area that is inaccessible to the service vehicle or is not a regularly
travelled and maintained public road (such as beaches, recreational
areas, construction sites, open fields and private roads). Cross-
country, logging, autocross and any other form of off-road use is
not covered.
The program does not cover winching or towing for
vehicles that become stuck while plowing snow.
The program does not cover repeat calls for the same problem (if
avoidance of the problem is within the control of the driver or
owner), or towing from one dealership to another, or service if the
driver appears to be under the influence of alcohol or drugs. The program does not pay for parts, tires, repairs, labour or
vehicle storage. Parts, repairs, or labour covered under a vehicle
warranty will be provided by your DaimlerChrysler Canada Dealer.
The program does not pay for towing required because of an
accident. For example, if a vehicle is winched from a ditch or
snowbank and is then determined to need a tow because of damage
suffered when it left the road, the tow will not be covered.
The program does not cover any “incidental or consequential
damages” connected with the failure of your vehicle or providing
services to you. Such damages include lost time, inconvenience, loss
of use of your vehicle, rental cars, fuel, telephone, travel or lodging,\
loss of personal or commercial property, loss of revenue, etc.
All service providers are independent contractors and are not
employees or agents of DaimlerChrysler Canada. Any loss or damage
to your vehicle or personal property resulting from providing roadside
service is the responsibility of the roadside service provider (the
towing company, for example).
Report any damage or loss to the manager of the service provider
and to your own insurance company within 24 hours and before any
repairs are performed.

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ROADSIDE ASSISTANCE
DaimlerChrysler Canada reserves the right to limit services or
reimbursement claims for any vehicle, if in our opinion there is
abuse of the services or requests for service become unreasonable or
too frequent.
The program may be amended or cancelled at any time
without refund.
I N REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown
at a considerable distance from a DaimlerChrysler Canada
Dealership, we reserve the right to engage a nearby non-
DaimlerChrysler service facility to repair your vehicle, to minimize
inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road
to the servicing dealership, transportation by rail or water may be
necessary. The program will cover a tow to the dock or rail terminal
and also to the dealership at the end of the trip, but special
transportation by rail or water must be arranged for and paid by
you. We will reimburse you for special transportation costs, up to
$300 per incident. I
F YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the
program, you may claim reimbursement under the following
conditions:
• You must have called the toll-free number first for assistance
• Towing claims must be accompanied by the original detailed
repair bill and towing invoice
• Reimbursement will be limited to the local Roadside Assistance
contractor rates, to a maximum of $100 per incident, unless
otherwise noted
• Only original receipts, bills and/or charge card copies submitted by
you will be accepted for consideration for reimbursement.
Originals will be returned upon request
• Mail your claims to:
DaimlerChrysler Canada Roadside Assistance
248 Pall Mall, P.O. Box 5845
London, Ontario N6A 4T4
DaimlerChrysler Canada reserves the right to decline any claim
presented for payment later than 30 days from the date the service
was performed, or if service was provided by an unlicenced garage
or individual.