• MAINTENANCE SERVICE SC HEDULE • WARRANTIES • R OADSIDE ASSIS TAN CE • OPTION AL SERVICE C ONTRACT S •
SV051 1-E
2005 P ASSENGER CAR•MINIV AN•PACIFIC A
VIPER, CR OSSFIRE, 300 AND MA GNUM EXCLUDED
2005 Passenger Car • Minivan • Pacifica3
CONTENTS
Warranty Information
.......................................... 4
Your rights and responsibilities ..........................4-5
About your warranties ............................................ 6
3/60 Basic Warranty ................................................ 7
5/100 Powertrain Warranty ....................................8
Corrosion Warranty ................................................ 9
Emission Warranties ...................................... 10-11
What is not covered ........................................ 12-14
How to get service ................................................ 15
Other things you should know ......................16-17
Customer Assistance .......................................... 18
Arbitration .............................................................. 19
5/100 Roadside Assistance Program ............20-23
Optional Service Contracts ..........................24-28
Maintenance Service Schedule Coupons
TO OUR CUSTOMERS:
This booklet explains the maintenance schedule, the limited warranties, \
and
optional service contracts that apply to your new vehicle. It explains e\
xactly
what’s covered, how long each warranty lasts, and what you must do to\
keep
the warranties in force. Please read the warranties and other informatio\
n in
this booklet carefully.
This booklet should be kept in your vehicle.
In this booklet, “DaimlerChrysler Dealer” means any authorized dea\
ler who sells and services
Chrysler, Jee p
® or Dodge vehicles.
“DaimlerChrysler” and “DaimlerChrysler Canada” mean DaimlerC\
hrysler Canada Inc.
“DaimlerChrysler parts” mean Mopar ®or Autopa
r
® brand parts designed for Chrysler, Jee
p
®
or Dodge vehicles by DaimlerChrysler Motors Corporation.
Chrysler, Dodge and Autopar are registered trademarks of DaimlerChrysler\
Canada Inc.
Jeep is a registered trademark of DaimlerChrysler Corporation, used unde\
r licence by DaimlerChrysler Canada Inc.
Mopar is a registered trademark of DaimlerChrysler Corporation.
4
YOUR RIGHTS AND RESPONSIBILITIES
All of the warranties in this booklet are limited warranties and they
give you specific legal rights. You may also have other rights which
vary from province to province. Some provinces do not allow the
exclusion or limitation of incidental or consequential damages, or
limitation of how long an implied warranty lasts or who is eligible
for coverage, so the stated limitations or exclusions may not apply
to you.The limited warranties in this booklet are the only express
warranties made by DaimlerChrysler Canada Inc. applicable to this
vehicle. Any implied warranty or condition of merchantability or
fitness for a particular purpose applicable to this vehicle is limited i\
n
duration to the duration of these limited warranties.
DaimlerChrysler Canada Inc. shall not be liable for commercial
loss, special or consequential damages resulting from breach of
these written warranties or of any implied warranty or condition.
O PERA TION ANDMAINTENANCE
It is your responsibility under the terms of these warranties to
operate and maintain your vehicle as recommended in the Owner’s
Manual. Regular scheduled maintenance, described in your Owner’s
Manual and herein, is essential to trouble-free operation.
We strongly recommend that you return to your selling dealer
for all service, both during and after the warranty periods.
DaimlerChrysler Canada Dealers are best equipped and trained
to provide all levels of service and maintenance for your vehicle.
YOUR RIGHTS AND RESPONSIBILITIES
2005 Passenger Car • Minivan • Pacifica
W ARRANTY
INFORMA TION
2005 Passenger Car • Minivan • Pacifica
10
EMISSION WARRANTIES
EMISSION W
ARRANTIES
DaimlerChrysler Canada warrants that your new vehicle was
designed, built and equipped to conform at the time of sale with
applicable federal and provincial emissions standards, and that the
vehicle is at the time of sale free from defects in material and
workmanship which would cause it to fail to conform to the
applicable emission standards within the warranty periods specified.
A covered defect is one which causes your vehicle to fail to meet
applicable emission-control regulations.
To keep your vehicle operating properly and in conformance
with emission regulations, see the “Scheduled Maintenance”
instructions in your Owner’s Manual and herein. Only
DaimlerChrysler parts should be used for maintenance and
repair of your vehicle’s emission-control systems. You should keep any receipts for maintenance service and pass
them on to the next owner of your vehicle, in case questions arise
concerning maintenance. DaimlerChrysler Canada has the right to
deny warranty coverage if your vehicle has not been properly
maintained, or if repairs are needed because parts other than
DaimlerChrysler parts were used; however, denial will not be based
on the lack of maintenance records alone.
Warranty service must be performed by an authorized
Chrysler or Dodge Dealer.
If emergency warranty service is required and an authorized
dealer is not available, contact DaimlerChrysler Canada Customer
Assistance (page 18) and request emission warranty service help.
2005 Passenger Car • Minivan • Pacifica11
EMISSION DEFECT WARRANTY / EMISSION PERFORMANCE WARRANTY
EMISSION DEFECT W
ARRANTY
The 3/60 Basic Warranty covers all emission-control
components for 3 years or 60,000 kilometres , whichever
occurs first. The Emission Defect Warranty provides longer
coverage for specified components.
The Defect Warranty covers the following major emission-
control parts, if so equipped, for 8 years or 130,000kilometres,
whichever occurs first:
• catalytic converter
• powertrain control module
EMISSION PERFORMANCE W ARRANTY
The Emission Performance Warranty only applies to cars and trucks
with a GVW less than 3855 kg (8500 lb).
For 2 years or 40,000 kilometres , whichever occurs first, the
Performance Warranty will cover the cost of repairing or adjusting
any components or parts of your vehicle that might be necessary to
pass an approved provincial Inspection/Maintenance (I/M)
program’s emissions test, but only if:
• your vehicle failed an approved provincial I/M emissions test; and
• your vehicle was properly maintained and operated until it failed
the test; and
• warranty service is required in order for your vehicle to pass the
provincial I/M test
Provincial test fees, if any, are not covered by this warranty.
H OW TOGET SERVICE UNDER THISWARRANTY
If your vehicle fails an approved I/M emissions test within the
Emission Performance Warranty period, take it to an authorized
Chrysler or Dodge Dealer as soon as possible. Give the service
representative the printout that shows your vehicle failed the test. If
possible, bring all service receipts, maintenance logs and records to
prove that your vehicle has been properly maintained.
2005 Passenger Car • Minivan • Pacifica
12
WHAT IS NOT COVERED
WHA
T IS NOT COVERED
DAMAGE FROMMISUSE ORACCIDENT
The warranties in this booklet do not cover repairs required due to
fire, accidents, abuse, negligence, objects striking your vehicle,
carrying corrosive materials (such as chemicals, acids and
fertilizers), misuse (such as driving over curbs, overloading,
spinning wheels, etc.), racing or participating in a racing event,
improper disconnection of components, modifying the exhaust
system, tampering or making adjustments which do not comply
with DaimlerChrysler specifications.
Disconnecting, tampering with or changing the reading of the
odometer will void your warranties.
D AMAGE FROMTHEENVIRONMENT
The warranties in this booklet do not cover fading or deterioration
caused by exposure to the elements, or repairs required due to
airborne fallout, acid rain, chemicals, tree sap, insects, bird or insec\
t
droppings, salt, sand, gravel, road hazards, hail, windstorms,
lightning, floods or any other event of nature. Road salt, car washes, scuffs and scratches, and everyday
abrasion from sand and dirt can affect the appearance of a vehicle’s
wheels (steel, chrome and aluminum) and other undercarriage
parts. Some surface corrosion with use is normal; it is not a defect
and is not covered by any warranty.
N ORMAL MAINTENANCE ANDWEAR
The warranties in this booklet do not cover normal
maintenance services, such as oil and filter changes, general
lubrication, tire rotation, engine tune-ups and replacing spark
plugs. Required maintenance services are described in detail in
your Owner’s Manual and herein. The warranties also do not
cover light bulbs and fuses, worn wiper blades, clutch discs, brake
rotors, pads, linings or drums, windshield and rear window,
wheel alignment and wheel balancing (unless they are defective,
see page 7).
2005 Passenger Car • Minivan • Pacifica13
WHAT IS NOT COVERED
D
AMAGE FROMIMPROPER MAINTENANCE
The warranties in this booklet do not cover repairs required due to
improper maintenance, lack of maintenance, use of contaminated
or dirty fuels or failure to use the proper fuels and lubricants
recommended in the Owner’s Manual and herein.
E XTRA EXPENSES
The warranties in this booklet do not cover incidental or con -
sequential damages such as loss of use of your vehicle, loss of time,
inconvenience, expense for fuel, telephone, travel, rental car,
overnight accommodation, loss or damage to your personal
property, commercial loss, loss of income, etc.N ON -DAIMLER CHR YSLER MODIFICA TIONS
The warranties in this booklet do not cover repairs required
because of non-DaimlerChrysler modifications, installation of
special equipment or accessories, or use of special materials, fuels
or additives. This includes special bodies, body conversions, fuel
system conversions, trailer hitches, window tints, sunroofs, theft
alarms, etc. Non-DaimlerChrysler modifications do not by
themselves void your warranty, but they are not covered by
your warranty.
N ON -DAIMLER CHR YSLER PAR TS
The warranties in this booklet do not cover parts, equipment,
materials or additives not supplied by DaimlerChrysler or not
certified for use on your vehicle. Performance and racing parts are
considered to be non-DaimlerChrysler parts.
2005 Passenger Car • Minivan • Pacifica
24 As complete as our new warranty is, it may not give you total
protection for your ownership period, nor does it provide the
regular maintenance which is required to keep your new vehicle
at its optimal operating condition. If you lease a vehicle, you
should be aware of your obligation to maintain and repair
the vehicle.
DaimlerChrysler Canada Service Contracts can enhance your
new vehicle’s factory warranty from the day of delivery and provide
mechanical coverage on most major components ††
when your
factory warranty expires. There are 3 types of plans available for
purchase to suit most needs and the average length of ownership.
Vehicles placed in Police, Taxi, Limousine, Postal or
Ambulance service and all SRT vehicles may qualify for a service
contract. Please see your selling dealer for “Special Use” Service\
Contract availability.
†† Subject to limitations. Details available at your selling dealer.
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
OPTIONAL
DAIMLERCHR YSLER
CANADA SER VICE
CONTRACTS