Vehicle identification number
Warranty star t date
S elling dealer Code
Moving?
¥ Name and address changes...................................................................... page 5
¥ How to get service .................................................................................. page 15
For 24-hour Roadside Assistance
Dial 1-800-363-4869
¥ Give us your V ehicle Identification Number ,
licence plate number and odometer reading.
¥ Tell us where you are and the number from
which you are calling.
See page 20 for details.
2005 Chrysler Crossfire
12
WHAT IS NOT COVERED
WHA T IS NOT COVERED
DAMAGE FROMMISUSE ORACCIDENT
The warranties in this booklet do not cover repairs required due to fire, accidents, abuse, negligence, objects striking your vehicle,carrying corrosive materials (such as chemicals, acids andfertilizers), misuse (such as driving over curbs, overloading,spinning wheels, etc.), racing or participating in a racing event,improper disconnection of components, modifying the exhaustsystem, tampering or making adjustments which do not complywith DaimlerChrysler specifications.
Disconnecting, tampering with or changing the reading of the
odometer will void your warranties. D AMAGE FROMTHEENVIRONMENT
The warranties in this booklet do not cover fading or deterioration caused by exposure to the elements, or repairs required due toairborne fallout, acid rain, chemicals, tree sap, insects, bird or insectdroppings, salt, sand, gravel, road hazards, hail, windstorms,lightning, floods or any other event of nature. Road salt, car washes, scuffs and scratches, and everyday
abrasion from sand and dirt can affect the appearance of a vehicle’s wheels (steel, chrome and aluminum) and other undercarriageparts. Some surface corrosion with use is normal; it is not a defectand is not covered by any warranty. N ORMAL MAINTENANCE ANDWEAR
The warranties in this booklet do not cover normal maintenance services, such as oil and filter changes, generallubrication, tire rotation, engine tune-ups and replacing sparkplugs. Required maintenance services are described in detail inyour Owner’s Manual and herein. The warranties also do notcover light bulbs and fuses, worn wiper blades, clutch discs, brakerotors, pads, linings or drums, windshield and rear window,wheel alignment and wheel balancing (unless they are defective,
see page 7).
2005 Chrysler Crossfire
18
CUSTOMER ASSISTANCE
CUSTOMER ASSIST ANCE
We want you to be completely satisfied with your DaimlerChrysler vehicle. If you have a warranty or service problem that has not beenresolved to your complete satisfaction, please follow these steps: 1.Discuss the matter with the Service Manager of your DaimlerChrysler dealership; then with the General Manager orowner, if necessary.
2. Give your dealer a reasonable length of time or number ofopportunities to satisfy you. In fact, your dealer may contactDaimlerChrysler on your behalf.
3. If the problem still has not been resolved, please contact us at theaddress or toll-free number shown and give us an opportunity toreview your situation. When you contact us, please provide thefollowing information:
Your name, address and phone number
The name of your dealer
Your Vehicle Identification Number (VIN)
Your vehicle’s odometer reading (kilometres)
Customer Assistance CentreDaimlerChrysler Canada Inc. P.O. Box 1621
Windsor, Ontario N9A 4H6 1-800-465-2001
2005 Chrysler Crossfire21
ROADSIDE ASSISTANCE
• FLAT TIRE? If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in sound operating condition. Tire repairs are not covered. • OUT OF FUEL? If your vehicle runs out of fuel, a small amount of
gasoline will be delivered to your location, where regulations permit. In all other cases, including alternate fuels, your vehicle will betowed to the nearest re-fueling centre. In these instances, the cost offuel purchased will be your responsibility. Please read “About Roadside Assistance” (page 22) because there are some limitations that may affect the service available to you. T O REQUEST ASSISTANCE
(SEE
ALSO INSIDE FRONTCOVER
)
If your vehicle requires any of the services provided by the program, call this toll-free number anytime, from any location in Canada orthe United States: 1-800-363-4869(this number does not ring
at DaimlerChrysler Canada). Please identify yourself as aDaimlerChrysler vehicle owner and be ready to provide:
Your Vehicle Identification Number
Your licence plate number
Your odometer reading (kilometres)
The location of your vehicle and the phone number where you can be reached Type of service needed (tow, flat tire, battery boost, etc.)
Note: • In severe weather, some delays may be expected.
• You will have to personally authorize the service provided by the tow company.
• If your vehicle is towed to a dealership, you are responsiblefor contacting the dealership to authorize the service.
T OWING AFTERTHEPROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5 yearsor 100,000 kilometres (or at 3 years or 60,000 kilometres, if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the Program expires, you will have to pay for theservice provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs afterthe Program expires, towing (only) will be provided on areimbursement basis. Call the toll-free number and service will bedispatched, but you will have to pay for the tow. For reimbursementconsideration, see your authorized dealer for further details. *See page 10.
