CONDITION POSSIBLE CAUSES CORRECTION
Inoperative Power Liftgate Module or
BCMDisconnect then reconnect the battery
negative cable to reset module. Cycle the
power liftgate, if the power liftgate is still
not operating properly check for loose wire
connections, refer to the appropriate
diagnostic information
Binding or sticking of components Establish location of binding and replace
components as necessary
Key fob, Outside Handle or
overhead console switches
do not power operate
liftgateBlown Fuse Check fuse and replace
Battery voltage low Charge or replace battery in key fob or
vehicle
Inoperative latch assembly Check for foreign matter preventing the
operation of latch assembly
Check wire connection
Pawl and/or ratchet switch inoperative.
Replace latch as necessary
Inoperative BCM Check electrical connections
Refer to the appropriate diagnostic
information for additional checks
Replace BCM as necessary
Inoperative key fob Verify inoperative key fob by trying other
key fob functions
Replace key fob battery
Reprogram key fob
Replace key fob as necessary
Inoperative Power Liftgate Module Disconnect then reconnect the battery
negative cable to reset module. Cycle the
power liftgate, if the power liftgate is still
not operating properly check for loose wire
connections, refer to the appropriate
diagnostic information
Inoperative liftgate motor assembly Check for foreign matter preventing the
operation of gear motor assembly
Check wire connections
Motor clutch does not engage. Replace
liftgate motor assembly
Full open switch inoperative, replace switch
as necessary
Liftgate does not stay open Inoperative liftgate prop rods Check for broken attachments. Replace
prop rods as necessary
High inside/outside opening
effortInoperative liftgate prop rods Check for broken attachments. Replace
prop rods as necessary
8N - 6 POWER LIFTGATE SYSTEMRS
POWER LIFTGATE SYSTEM (Continued)
CONDITION POSSIBLE CAUSES CORRECTION
Gear motor did not disengage Refer to the appropriate diagnostic
information. Replace components as
necessary
Binding or sticking of components Establish location of binding and replace
components as necessary
Liftgate continues to cinch
closed during power modeInoperative latch assembly Check for blown fuse and loose wiring
connections
Check for foreign matter preventing the
operation of latch assembly
Refer to the appropriate diagnostic
information. Replace components as
necessary
Inoperative Power Liftgate Module or
BCMDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Liftgate continues to open
during power mode
(runaway motor)Inoperative Power Liftgate Module or
BCMDisconnect then reconnect the battery
negative cable to reset module. Cycle the
power liftgate, if the power liftgate is still
not operating properly check for loose wire
connections, refer to the appropriate
diagnostic information
Inoperative full open switch Check wire connections
Replace switch, if necessary
Inoperative motor assembly Check for continuous drive condition
Liftgate opens very slowly Inoperative liftgate motor assembly Check wire connections
Replace motor assembly as necessary
Inoperative liftgate prop rods Replace prop rods as necessary
Binding or sticking of components Establish location of binding and replace
components as necessary
Grade of vehicle too steep for power
operationOperate liftgate manually
Squeaks, Noises and rattles Foreign material in door
compartmentRemove foreign material
Loose components Check and tighten loose components as
necessary
RSPOWER LIFTGATE SYSTEM8N-7
POWER LIFTGATE SYSTEM (Continued)
(Refer to 8 - ELECTRICAL/HEATED SEATS -
DESCRIPTION) for more information on the heated
seat option. (Refer to 8 - ELECTRICAL/POWER
SEATS - DESCRIPTION - MEMORY SEAT SYS-
TEM) for more information on the memory seat sys-
tem.
The power seat system includes the following com-
ponents:
²Power seat recliners
²Power seat switches
²Power seat tracks
²Circuit breaker
The power seat system with memory and heated
seat options includes the following components:
²Power seat recliner
²Power seat switch
²Power seat track.
²Memory Seat Mirror Module (MSMM)
²Memory set switch
²Heated Seat Module (HSM)
²Heated seat switch
²Electronic Vehicle Information Center (EVIC)
MEMORY SYSTEM
The memory system is able to store and recall the
driver side power seat positions (including the power
recliner position), power adjustable pedal positions
and the driver outside mirror position for two driv-
ers. On vehicles equipped with a factory radio, the
memory system is also able to store and recall radio
station presets for two drivers. The memory system
also will store and recall the last station listened to
for each driver, even if it is not one of the preset sta-
tions.
The memory system will automatically return to
its preset settings when the corresponding numbered
button of the memory switch is depressed, or when
the doors are unlocked using the corresponding
Remote Keyless Entry (RKE) transmitter. A customer
programmable feature of the memory system allows
the RKE recall of memory features to be disabled, if
desired. This programmable feature is internal in the
Electronic Vehicle Information Center (EVIC) mod-
ule, which is located in the overhead console.
A Memory Seat Mirror Module (MSMM) is used to
control and integrate the many electronic functions
and features included in the memory seat and mirror
systems.
The memory system includes the following compo-
nents:
²Memory Seat Mirror Module (MSMM)
²Memory set switch
²Position potentiometers on the driver outside
side view mirror
²Position potentiometers on the power adjustable
pedal motor²Position potentiometers on the driver side power
seat track and power seat recliner motors
²Electronic Vehicle Information Center (EVIC)
²Radio receiver (if PCI data bus capable)
Certain functions of the memory system rely upon
resources shared with other electronic modules in the
vehicle over the Programmable Communications
Interface (PCI) data bus network. Initial diagnosis of
these electronic modules or the PCI data bus network
requires the use of a DRBIIItor equivalent scan tool
and the proper Diagnostic Procedures information. If
this method does not prove conclusive, the proper
wiring schematics and the service manual diagnostic
information are required.
The other electronic modules that may affect mem-
ory system operation are:
²Body Control Module (BCM)- (Refer to 8 -
ELECTRICAL/ELECTRONIC CONTROL MOD-
ULES/BODY CONTROL/CENTRAL TIMER MODUL
- DESCRIPTION) for additional information.
²Powertrain Control Module (PCM)- (Refer
to 8 - ELECTRICAL/ELECTRONIC CONTROL
MODULES/POWERTRAIN CONTROL MODULE -
DESCRIPTION) for additional information.
²Transmission Control Module (TCM)- (Refer
to 8 - ELECTRICAL/ELECTRONIC CONTROL
MODULES/TRANSMISSION CONTROL MODULE -
DESCRIPTION) for additional information.
(Refer to 8 - ELECTRICAL/HEATED SEATS -
DESCRIPTION) for additional information on the
heated seat system. (Refer to 8 - ELECTRICAL/
POWER LOCKS - DESCRIPTION) for additional
information on the RKE system.
OPERATION
POWER SEAT SYSTEM
The power seat system receives battery current
through fuse #22 in the Integrated Power Module
(IPM) and a circuit breaker under the front seats,
regardless of the ignition switch position.
When a power seat switch control knob or knobs
are actuated, a battery feed and a ground path are
applied through the switch contacts to the appropri-
ate power seat track adjuster motor. The selected
adjuster motor operates to move the seat track
through its drive unit in the selected direction until
the switch is released, or until the travel limit of the
seat track is reached. When the switch is moved in
the opposite direction, the battery feed and ground
path to the motor are reversed through the switch
contacts. This causes the adjuster motor to run in the
opposite direction.
No power seat switch should be held applied in any
direction after the seat track has reached its travel
limit. The power seat adjuster motor each contain a
8N - 32 POWER SEAT SYSTEMRS
POWER SEAT SYSTEM (Continued)
self-resetting circuit breaker to protect them from
overload. However, consecutive or frequent resetting
of the circuit breaker must not be allowed to con-
tinue, or the motor may be damaged.
MEMORY SYSTEM
The Memory Seat Mirror Module (MSMM) receives
battery current through fuse #22 in the Integrated
Power Module (IPM) and the power seat system cir-
cuit breaker, located under the driver side front seat
near the rear edge of the seat cushion pan. The mem-
ory system does not operate with the Ignition-Off
Draw (IOD) fuse removed. The MSMM will drive a
maximum of 2 motors at a time in a given direction.
If conflicting directions are requested, the priority for
response will be approximately as follows:
²Seat Track Rearward or Forward
²Seat Front Down or Up
²Seat Rear Down or Up
²Recliner Rearward or Forward
The inputs from these switches to the MSMM is a
current limited battery source fed by the MSMM.
This protects the MSMM printed circuit board traces
from acting as fuses. All of these switch contact
inputs to the MSMM are normally closed to ground,
except when actuated.
For diagnosis of the MSMM, the Programmable
Communication Interface (PCI) data bus, or the other
electronic modules on the PCI data bus that provide
inputs and outputs for the memory system, the use of
a DRBIIItor equivalent scan tool and the proper
Diagnostic Procedures information is recommended.
ELECTRONIC VEHICLE INFORMATION CENTER
The Electronic Vehicle Information Center (EVIC)
serves as the user interface for the memory system.
It displays memory system status messages and pro-
vides the user with the means for enabling and dis-
abling the many customer programmable features
available on the vehicle, including those for the mem-
ory system.
(Refer to 8 - ELECTRICAL/OVERHEAD CON-
SOLE/ELECTRONIC VEHICLE INFO CENTER -
DESCRIPTION) for additional information on the
EVIC.
DIAGNOSIS AND TESTING
POWER SEAT SYSTEM
Following are tests that will help to diagnose the
hard wired components and circuits of the power seat
system. However, if the vehicle is also equipped with
the optional memory system, these tests may not
prove conclusive in the diagnosis of the driver side
power seat. In order to obtain conclusive testing ofthe driver side power seat with the memory system
option, the Programmable Communications Interface
(PCI) data bus network and all of the electronic mod-
ules that provide inputs to, or receive outputs from
the memory system components must be checked,
(Refer to 8 - ELECTRICAL/POWER SEATS - DIAG-
NOSIS AND TESTING).
WARNING: SOME VEHICLES ARE EQUIPPED WITH
SEATBACK MOUNTED AIRBAGS. BEFORE
ATTEMPTING TO DIAGNOSE OR SERVICE ANY
SEAT OR POWER SEAT SYSTEM COMPONENT
YOU MUST FIRST DISCONNECT AND ISOLATE THE
BATTERY NEGATIVE CABLE. THEN WAIT TWO MIN-
UTES FOR THE SYSTEM CAPACITOR TO DIS-
CHARGE BEFORE FURTHER SYSTEM SERVICE.
THIS IS THE ONLY SURE WAY TO DISABLE THE
AIRBAG SYSTEM. FAILURE TO DO SO COULD
RESULT IN ACCIDENTAL AIRBAG DEPLOYMENT
AND POSSIBLE PERSONAL INJURY.
(1) If either power seat is completely inoperable,
check the power seat circuit breaker, located under
the trailing edge of the driver side power seat. If the
power seat circuit breaker is OK, continue to the
next step.
(2) Check for proper battery and ground connec-
tions at the power seat switch and/or memory seat
module. Repair any wiring as necessary.
(3) Check the power seat system wire harness con-
nections and pins to ensure proper circuit continuity
and ground paths.
MEMORY SYSTEM
In order to obtain conclusive testing of the memory
system, the Programmable Communications Interface
(PCI) data bus network and all of the electronic mod-
ules that provide inputs to, or receive outputs from
the memory system components must be checked.
The most reliable, efficient, and accurate means to
diagnose the driver side power seat with the memory
system option requires the use of a DRBIIItor
equivalent scan tool and the proper Diagnostic Proce-
dures information. The DRBIIItscan tool can pro-
vide confirmation that the PCI data bus is functional,
that all of the electronic modules are sending and
receiving the proper messages on the PCI data bus,
and that the memory system is receiving the proper
hard wired inputs and relaying the proper hard
wired outputs to perform its driver side power seat
functions.
(1) If the driver power seat exhibits an interrupted
or jerky motion, ensure the wire harness is connected
correctly. To verify the concern, obtain a DRB IIItor
equivalent scan tool and energize each axis one at a
time. If any axis stops in approximately 2 seconds
(without hitting the end of travel), the feedback for
RSPOWER SEAT SYSTEM8N-33
POWER SEAT SYSTEM (Continued)
that axis may have an open, short or be incorrectly
connected. Check the wiring to that axis (module to
motor). Repair any wiring problems and retry that
axis. Refer to the appropriate wiring information for
complete circuit schematic or connector pin-out infor-
mation.
SEAT SWITCH
DESCRIPTION
Vehicles equipped with a driver side power seat
utilize an eight-way power seat switch. Vehicles
equipped with a passenger side power seat utilize a
four-way power seat switch. These power seat
switches features two knobs ganged together on the
outboard seat cushion side shield (Fig. 2).
The switch is secured to the back of the seat cush-
ion side shield with two screws. However, the control
knobs for the seat switch unit must be removed
before the seat switch can be removed from the side
shield.The power seat switch cannot be repaired. If one
switch is damaged or faulty, the entire power seat
switch unit must be replaced.
OPERATION
When a power seat switch control knob or knobs
are actuated, a battery feed and a ground path are
applied through the switch contacts to the power seat
track or recliner adjuster motor. The selected
adjuster motor operates to move the seat track or
recliner through its drive unit in the selected direc-
tion until the switch is released, or until the travel
limit of the adjuster is reached. When the switch is
moved in the opposite direction, the battery feed and
ground path to the motor are reversed through the
switch contacts. This causes the adjuster motor to
run in the opposite direction.
No power seat switch should be held applied in any
direction after the adjuster has reached its travel
limit. The power seat adjuster motors each contain a
self-resetting circuit breaker to protect them from
overload. However, consecutive or frequent resetting
of the circuit breaker must not be allowed to con-
tinue, or the motor may be damaged.
DIAGNOSIS AND TESTING
DRIVER SEAT SWITCH
(1) Remove the power seat switch, (Refer to 8 -
ELECTRICAL/POWER SEATS/DRIVER SEAT
SWITCH - REMOVAL).
(2) Using an ohmmeter, check pin #1 of the power
seat switch wire harness connector for continuity to
ground. It should be present. If OK, go to Step 3. If
not OK, repair the open ground circuit as required.
(3) Using a voltmeter, check pin #5 of the power
seat switch wire harness connector for battery cur-
rent. It should be present. If OK, go to Step 4. If not
OK, repair the open voltage supply circuit as
required.
(4) Using an ohmmeter, test the power seat switch
for continuity, refer to SEAT SWITCH CONTINUITY
TEST TABLE (Fig. 3). If continuity is not present as
indicated, replace the power seat switch.
Fig. 2 POWER SEAT SWITCH LOCATION
1 - POWER SEAT SWITCH
2 - SEAT CUSHION SIDE SHIELD
8N - 34 POWER SEAT SYSTEMRS
POWER SEAT SYSTEM (Continued)
upper half of the track unit. Each motor moves the
seat adjuster through a combination of worm-drive
gearboxes and screw-type drive units. The horizontal
adjustment motor moves the seat track in the for-
ward and aft directions. The recliner adjustment
motor moves the seat back in the forward and rear-
ward directions.
The power seat track unit cannot be repaired, and
is serviced only as a complete unit. If any component
in this unit is faulty or damaged, the entire power
seat track unit must be replaced.
OPERATION
When the power seat switch control knob or knobs
are actuated, a battery feed and a ground path are
applied through the switch contacts to the power seat
track or recliner adjuster motor. The selected
adjuster motor operates to move the seat track or
recliner through its drive unit in the selected direc-
tion until the switch is released, or until the travel
limit of the adjuster is reached. When the switch is
moved in the opposite direction, the battery feed and
ground path to the motor are reversed through the
switch contacts. This causes the adjuster motor to
run in the opposite direction.
No power seat switch should be held applied in any
direction after the adjuster has reached its travel
limit. The power seat adjuster motors each contain a
self-resetting circuit breaker to protect them from
overload. However, consecutive or frequent resetting
of the circuit breaker must not be allowed to con-
tinue, or the motor may be damaged.
DIAGNOSIS AND TESTING
POWER SEAT TRACK
WARNING: SOME VEHICLES ARE EQUIPPED WITH
SEATBACK MOUNTED AIRBAGS. BEFORE
ATTEMPTING TO DIAGNOSE OR SERVICE ANY
SEAT OR POWER SEAT SYSTEM COMPONENT
YOU MUST FIRST DISCONNECT AND ISOLATE THE
BATTERY NEGATIVE CABLE. THEN WAIT TWO MIN-
UTES FOR THE SYSTEM CAPACITOR TO DIS-
CHARGE BEFORE FURTHER SYSTEM SERVICE.
THIS IS THE ONLY SURE WAY TO DISABLE THE
AIRBAG SYSTEM. FAILURE TO DO SO COULD
RESULT IN ACCIDENTAL AIRBAG DEPLOYMENT
AND POSSIBLE PERSONAL INJURY.
Actuate the power seat switch to move the power
seat track adjusters in each direction. The power seat
track adjusters should move in each of the selected
directions. If a power seat track adjuster operates in
one direction only, move the adjuster a short distance
in the opposite direction and test again to be certainthat the adjuster is not at its travel limit. If the
power seat track adjuster still operates in one direc-
tion only, (Refer to 8 - ELECTRICAL/POWER
SEATS/DRIVER SEAT SWITCH - DIAGNOSIS AND
TESTING). If the power seat track adjuster does not
operate in more than one direction, perform the fol-
lowing tests.
TESTING POWER SEAT TRACK MOTORS
(1) Check the power seat circuit breaker under the
seat. If OK, go to Step 2. If not OK, replace the
faulty power seat circuit breaker.
(2) Check for battery voltage at the power seat cir-
cuit breaker under the seat. If OK, go to Step 3. If
not OK, repair the open fused B(+) circuit to the fuse
in the Integrated Power Module (IPM) as required.
(3) Remove the outboard seat cushion side cover,
(Refer to 23 - BODY/SEATS/SEAT CUSHION SIDE
COVERS - REMOVAL). Disconnect the wire harness
connector from the power seat switch. Check for bat-
tery voltage at the fused B(+) circuit cavity of the
power seat switch wire harness connector. If OK, go
to Step 4. If not OK, repair the open fused B(+) cir-
cuit to the power seat circuit breaker under the seat
as required.
(4) Check for continuity between the ground cir-
cuit cavity of the power seat switch wire harness con-
nector and a known good ground. There should be
continuity. If OK, go to Step 5. If not OK, repair the
open ground circuit as required.
(5) Test the power seat switch, (Refer to 8 - ELEC-
TRICAL/POWER SEATS/DRIVER SEAT SWITCH -
DIAGNOSIS AND TESTING). If the switch tests OK,
test the circuits of the power seat wire harness
between the inoperative power seat track adjuster
motor and the power seat switch for shorts or opens.
If the circuits check OK, replace the faulty power
seat track unit. If the circuits are not OK, repair the
power seat wire harness as required.
REMOVAL
WARNING: SOME VEHICLES ARE EQUIPPED WITH
SEATBACK MOUNTED AIRBAGS. BEFORE
ATTEMPTING TO DIAGNOSE OR SERVICE ANY
SEAT OR POWER SEAT SYSTEM COMPONENT
YOU MUST FIRST DISCONNECT AND ISOLATE THE
BATTERY NEGATIVE CABLE. THEN WAIT TWO MIN-
UTES FOR THE SYSTEM CAPACITOR TO DIS-
CHARGE BEFORE FURTHER SYSTEM SERVICE.
THIS IS THE ONLY SURE WAY TO DISABLE THE
AIRBAG SYSTEM. FAILURE TO DO SO COULD
RESULT IN ACCIDENTAL AIRBAG DEPLOYMENT
AND POSSIBLE PERSONAL INJURY.
(1) Disconnect and isolate the battery negative
cable.
8N - 38 POWER SEAT SYSTEMRS
POWER SEAT TRACK (Continued)
POWER SLIDING DOOR SYSTEM DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
Door opens unexpectedly Inoperative sliding door control module
or Body Control Module (BCM)Disconnect then reconnect battery negative
cable to reset module. Cycle door, if no
function exists check for loose wire
connections, Refer to the Body Diagnostic
Manual for detailed procedures
Inoperative latch assembly Check wiring/cable connections
Check for trouble codes, replace latch if
necessary
Inoperative open/close command
switchCheck for shorted or defective switch
Inoperative striker Striker misaligned or loose
Striker damaged
Replace striker if necessary
Door will not open manually
using inside handleThe child lock out switch is in the
9LOCKED9positionEnsure the child lock out switch is in the
9UNLOCKED9position
Inoperative inside handle assembly
Check for broken inside handle
assembly
Check cable connections at latch and
handle assembly.
Check for binds or kinks in cable.
Check for foreign matter preventing the
operation of handle assembly
Replace the handle if necessary
Inoperative latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch if necessary
Inoperative inside handle cable
assemblyCheck cable for binding
Check cable for broken condition
Replace the cable, if necessary
Binding or sticking of components Check for foreign matter preventing the
operation of door
Establish location of binding
Replace necessary components
Door will not open manually
using outside handleInoperative outside handle assembly Check for broken outside handle assembly
Check cable connections at latch and handle
assembly.
Check for binds or kinks in cable.
RSPOWER SLIDING DOOR SYSTEM8N-43
POWER SLIDING DOOR SYSTEM (Continued)
CONDITION POSSIBLE CAUSES CORRECTION
Check for foreign matter preventing the
operation of handle assembly
Replace the handle if necessary
Inoperative latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch assembly, if necessary
Inoperative outside handle cable
assemblyCheck cable for binding
Check cable for broken condition
Replace the cable, if necessary
Binding or sticking of components Check for foreign matter preventing the
operation of door
Establish location of binding
Replace necessary components
Sliding door will not
open/close manuallyBinding or sticking of components Establish location of binding. Disconnect flex
drive and recheck. Replace necessary
components
Inoperative latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch assembly, if necessary
Sliding door will not
open/close under powerBinding or sticking of components Open and close door manually to assess
binding or high effort to move door. Establish
location of binding and replace necessary
components
Inoperative sliding door control module
or BCMDisconnect then reconnect battery negative
cable to reset module. Cycle door, if no
function exists check for loose wire
connections, see Body Diagnostic Manual for
detailed procedures
Inoperative latch assembly Check for blown fuse and wire connections
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Inoperative motor assembly Troubleshoot using body diagnostic manual
Inoperative full open switch assembly Troubleshoot using body diagnostic manual
Inoperative flex drive assembly Disconnect flex drive and check for broken
condition
Inoperative lower drive unit assembly Remove lower drive unit and check for
broken condition
8N - 44 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)