2005 CHEVROLET UPLANDER phone

Rear Seat Audio (RSA)
If your vehicle has rear seat audio (RSA), this feature
allows rear seat passengers to listen to and control any
of the following audio sources: AM/FM tuner, front
CD player, and XM™ Satellite Radio Service (if
equipped). However, the rear seat passengers can only
control the sources that the front seat passengers
are not listening to. For example, rear seat passengers
may listen to a CD in the front radio and control it
while the driver listens to the radio through the front
speakers. The rear seat passengers have control of the
volume for each set of headphones.
The front seat audio controls always have priority over
the RSA controls. If the front seat passengers switch
the source for the main radio to a remote source,
the RSA will not be able to control the remote source.
You can operate the RSA when the main radio is off.
The DVD or auxiliary device will always be available on
channel (CHA or CH1) of the wireless headphones.
All other RSA sources are available on CHB or CH2 of
the wireless headphones, as well as the wired
headphones. If the RSA is off, the wired headphones
will provide DVD or auxiliary device audio. The rear seat
passengers will not be able to listen to XM, on CHB
or CH2, if the front passenger is listening to a DVD or
auxiliary device.
The remote control will not operate any of the RSA
features.
O(Power):Press this button to turn the RSA system
on or off. RSA CHB or RSA CH2 will appear on the
display when the system is on to indicate the channel to
receive audio for the wireless headphones. Pressing
this button will also silence the rear speakers.
BAND:Press this button to switch between FM1, FM2,
AM, or XM1 or XM2 (if equipped). The selected radio
station will appear on the display. If the front passengers
are listening to the radio, the RSA will not switch
between the bands and cannot change the station.
tr/[u(Tune):When listening to the radio,
press the right or the left arrow to go to the next or the
previous station and stay there. This function is inactive if
the front seat passengers are listening to the radio.
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When a CD is playing, press the left arrow to go to the
start of the current track or to the previous track. Press
the right arrow to go to the next track on the CD. This
function is inactive if the front seat passengers are
listening to a CD.
PROG (Program):Press this button to select the next
preset station stored on the radio. Each press of
this button will take you to the next preset station. This
function is inactive if the front seat passengers are
listening to the radio.
When a CD is playing in the single CD player, press this
button to select the next track. This function is inactive if
the front seat passengers are listening to a CD.
When a CD is playing in the six-disc CD changer, press
this button to select the next CD, if multiple CDs are
loaded. This function is inactive if the front seat
passengers are listening to a CD.
SRCE (Source):Press this button to switch between
playing the AM/FM tuner, front CD player, and XM™
Satellite Radio Service (if equipped). If one of the
sources are not loaded, the system will skip over the
source when this button is pressed.
X(Headphone):Press the right or the left headphone
button to enable volume control of the wired headphone
connected to the corresponding jack. Press the right
and left arrow buttons to change the volume.
rj(Parental Control):This button is located behind
the video screen, below the auxiliary jacks. Press this
button while using RSA, or when a DVD or CD is playing
to blank the video screen and to mute the audio. The
power indicator lights on the DVD player will ash.
Turning on the parental control will also disable all other
button operations from the remote control and the
DVD player, except for the eject button. Press this
button again to restore operation of the RSA, DVD
player, and remote control.
This button may also be used to turn the DVD player
power on and automatically resume play if the vehicle is
on and a disc is in the player. If no disc is in the
player then the system will power up in auxiliary mode.
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Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-22.
Defensive driving really means “be ready for anything.”
On city streets, rural roads, or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when
the vehicle in front of you is going to brake or turn
suddenly.Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task — such as concentrating on a cellular
telephone call, reading, or reaching for something on
the oor — makes proper defensive driving more difficult
and can even cause a collision, with resulting injury.
Ask a passenger to help do things like this, or pull off the
road in a safe place to do them yourself. These simple
defensive driving techniques could save your life.
Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive a
vehicle:
Judgment
Muscular Coordination
Vision
Attentiveness
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{CAUTION:
Wet brakes can cause accidents. They will not
work as well in a quick stop and may cause
pulling to one side. You could lose control of
the vehicle.
After driving through a large puddle of water
or a car wash, apply your brake pedal lightly
until your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing
on the road. If you can see reections from trees,
telephone poles, or other vehicles, and raindrops dimple
the water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you cannot avoid deep puddles or standing water,
drive through them very slowly.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event Data
Recorders..................................................7-9Reporting Safety Defects................................7-10
Reporting Safety Defects to the
United States Government..........................7-10
Reporting Safety Defects to the
Canadian Government................................7-11
Reporting Safety Defects to General Motors.....7-11
Service Publications Ordering Information.........7-11
Section 7 Customer Assistance and Information
7-1

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Chevrolet, the letter should be addressed to
Chevrolet’s Customer Assistance Center.
United States — Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA (243-8872)
Fax Number: 313-381-0022From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
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Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.
The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. TTY users call
1-800-263-3830.
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