2005 CHEVROLET MALIBU service schedule

STEP THREE:Both General Motors and your dealer are
committed to making sure you are completely satised
with your new vehicle. However, if you continue to remain
unsatised after following the procedure outlined in
Steps One and Two, you should le with the BBB Auto
Line Program to enforce any additional rights you may
have. Canadian owners refer to your Warranty and
Owner Assistance Information booklet for information on
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Chevrolet Roadside Assistance:
1-800-CHEV-USA (1-800-243-8872), text
telephone (TTY) users, call1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when, in
Chevrolet’s judgement, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet reserves the right to make any changes or
discontinue the Roadside Assistance program at
any time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for
new vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the Bumper-to-Bumper
coverage provided by the New Vehicle Limited Warranty.
Several transportation options are available when
warranty repairs are required. This will reduce your
inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for the same
day repair.
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Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one-way or round trip shuttle service to a destination up
to 10 miles (16 km) from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement of public transportation expenses may
be available, for up to a maximum of ve days. In
addition, should you arrange transportation through a
friend or relative, reimbursement for reasonable
fuel expenses may be available, up to a ve-day
maximum. Claim amounts should reect actual costs
and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum
amount per day and must be supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
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Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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Lighting
Entry/Exit...................................................3-19
Loading Your Vehicle.......................................4-29
Lockout Protection..........................................2-13
Locks
Delayed Locking..........................................2-12
Door ..........................................................2-11
Lockout Protection.......................................2-13
Power Door ................................................2-12
Programmable Automatic Door Locks.............2-13
Loss of Control...............................................4-14
Lumbar
Manual Controls............................................ 1-3
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-8
At Least Once a Month.................................. 6-9
At Least Once a Year.................................... 6-9
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-14
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-13
Owner Checks and Services........................... 6-8Maintenance Schedule (cont.)
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-2
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-41
Manual Lumbar Controls.................................... 1-3
Manual Seats................................................... 1-2
Map Pocket...................................................2-44
Message
DIC Warnings and Messages........................3-52
Mirrors
Automatic Dimming Rearview with Compass....2-35
Automatic Dimming Rearview with OnStar
®
and Compass..........................................2-34
Manual Rearview Mirror................................2-33
Manual Rearview Mirror with OnStar
®.............2-33
Outside Convex Mirror.................................2-38
Outside Power Heated Mirrors.......................2-38
Outside Power Mirrors..................................2-37
MyGMLink.com................................................ 7-3
N
New Vehicle Break-In......................................2-21
Normal Maintenance Replacement Parts............6-13
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S
Safety Belt
Passenger Reminder Light............................3-33
Pretensioners..............................................1-32
Reminder Light............................................3-33
Safety Belts
Care of ......................................................5-77
Driver Position............................................1-16
How to Wear Safety Belts Properly................1-16
Questions and Answers About Safety Belts.....1-15
Rear Safety Belt Comfort Guides...................1-28
Rear Seat Passengers.................................1-25
Right Front Passenger Position......................1-24
Safety Belt Extender....................................1-32
Safety Belt Use During Pregnancy.................1-24
Safety Belts Are for Everyone.......................1-10
Shoulder Belt Height Adjuster........................1-23
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seatback, Folding Passenger............................. 1-6
Seats
Head Restraints............................................ 1-6
Heated Seats............................................... 1-4
Manual........................................................ 1-2
Manual Lumbar............................................. 1-3
Passenger Folding Seatback........................... 1-6
Rear Seat Operation...................................... 1-8Seats (cont.)
Reclining Seatbacks...................................... 1-4
Six-Way Power Driver.................................... 1-3
Securing a Child Restraint
Rear Seat Position......................................1-53
Right Front Seat Position..............................1-56
Security Light.................................................3-44
Service........................................................... 5-3
Adding Equipment to the Outside of
Your Vehicle.............................................. 5-5
Doing Your Own Work................................... 5-4
Engine Soon Light.......................................3-41
Publications Ordering Information...................7-11
Vehicle Soon Light.......................................3-45
Servicing Your Airbag-Equipped Vehicle..............1-74
Setting the Time
Radios with Radio Data Systems (RDS).........3-55
Radios without Radio Data Systems (RDS).....3-54
Sheet Metal Damage.......................................5-80
Shifting Into Park (P).......................................2-29
Shifting Out of Park (P)...................................2-31
Shoulder Belt Height Adjuster...........................1-23
Signals, Turn and Lane-Change.......................... 3-8
Spare Tire
Compact....................................................5-73
Installing....................................................5-65
Removing...................................................5-63
Storing.......................................................5-70
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