Table of Contents
Full Maintenance Program............................................................................................................ 1
Maintenance System.................................................................................................................. 2,3
Quality Certification I ...................................................................................................................... 4
Unscheduled Maintenance........................................................................................................... 4
Engine Oil Service ......................................................................................................................... 5
Inspection I .................................................................................................................................. 6,7
Inspection II .................................................................................................................................... 8
Brake Fluid, Oxygen Sensor, Spark Plug, Automatic Transmission Services ............................. 8
Special Maintenance Record........................................................................................................ 9
Scheduled Maintenance, Oil Service Record......................................................................10-12
Emission Control Maintenance Schedule.................................................................................. 1 3
Battery Care ................................................................................................................................. 1 4
Corrosion Protection.................................................................................................................... 1 4
Body Inspection.....................................................................................................................15-20
Customer Assistance Information............................................................................................... 21
Customer Assistance Notification.........................................................................................22-24
BMW Import Processing Centers ................................................................................................ 2 4
Special Programs........................................................................................................................ 2 4
Roadside Assistance
– Owner's Eligibility ...................................................................................................................... 2 5
– Getting Started .......................................................................................................................... 2 5
– Calling for Assistance ............................................................................................................... 2 5
– Dispatch Service ....................................................................................................................... 2 6
– On-Site Assistance ................................................................................................................... 2 6
– Lock Out .................................................................................................................................... 2 6
– Towing Service .......................................................................................................................... 2 6
– Sign-and-Drive.......................................................................................................................... 2 6
– Auto Valet Service ..................................................................................................................... 2 6
– Personalized Trip Routing ........................................................................................................ 2 7
– Trip Interruption Benefits ........................................................................................................... 2 7
– Car Rental Discounts ................................................................................................................ 2 7
– Exclusions................................................................................................................................. 2 7
Summary of BMW Limited Warranties ........................................................................................ 2 8
New Vehicle Limited Warranty ...............................................................................................29,30
Limited Warranty Rust Perforation ..............................................................................................31
Federal Emission System Defect Warranty ...........................................................................32,33
Federal Emission Performance Warranty ..............................................................................34,35
California Emission Control Warranty Statement ....................................................................... 3 6
California Emission Control System Limited Warranty...........................................................37-39
Notice of Owner/Address Change .............................................................................................. 4 0
Tire Warranty Statement .............................................................................................................. 4 0
7
Body/ElectricalZ4 2.5i, 3.0i
Check battery state-of-charge indicator and charge if required. •
Check lighting system, i.e.: headlights, foglights, parking, back-up, license •
plate, interior (including map reading lights), glove box, flashlight,
illuminated makeup mirrors, luggage compartment lights.
Check instrument panel and dashboard illumination. •
Check all warning/indicator lights, check control. •
Check turn signals, hazard warning flashers, brake lights, horns, headlight •
dimmer and flasher switch.
Check wipers and washer system; wiper blades, washer jet positions. •
Check condition and function of safety belts. •
Visually examine all SRS airbag units for torn covers, obvious damage •
or attachment of decals, decorations or accessories.
Check central locking/double lock. •
Check operation of all latches. •
Check heater/air conditioner blower, rear window defogger. •
Check rear view mirrors. •
Final Inspection
Road test with check of brakes, suspension, steering, clutch/manual •
transmission or automatic transmission.
Inspection I
26 From the information you provide, the BMW
Roadside Assistance service representative
will determine the type of help required.
Dispatch Service
A service provider will be dispatched to the
site of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such
as flat tires, dead batteries, and out of fuel
conditions is provided up to a maximum of
$100.00 per incident by BMW Roadside
Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The
New Vehicle Limited Warranty does not cover
any of the above on-site services.
Lock-Out
For security purposes, the driver will need to
prove ownership by presenting proper
documentation, i.e., a valid drivers license,
registration, etc. Lock-out service will be
provided up to a maximum of $100.00 per
incident.
Towing Service
In the event of a mechanical breakdown
normally covered under the New Vehicle
Limited Warranty, your vehicle will be trans-
ported (at no cost) to the nearest authorized
BMW center. Your vehicle is also covered in the
event of an accident or collision.
If a breakdown occurs after normal business
hours, your vehicle will be transported to a
secure location and transported to the nearest
authorized BMW center on the next business
day.If you request that the vehicle be taken to a
location other than the nearest authorized
BMW center, any additional expense will be
your responsibility.
However, you may request (at no cost) to be
taken to a different BMW center as long as it is
within 50 additional miles of the "nearest"
BMW center.
Towing requests for vehicles disabled
because of casualty, fire, act of God, or
violation of law (federal, state or local) are
accepted at the expense of the owner/driver.
If it is necessary for you to have your vehicle
towed through your own arrangements, you
must contact BMW Roadside Assistance for
prior authorization and instructions on claim
procedures. All claims must be submitted
within sixty (60) days of the disablement or
occurrence, accompanied by the original
receipts. Claims received after that time period
may not be honored and are subject to the full
discretion of BMW Roadside Assistance. If
BMW Roadside Assistance is not contacted for
"prior" authorization, the maximum coverage
for towing situations is $100.00.
Sign-and-Drive
In most instances, services provided under the
BMW Roadside Assistance Program do not
require immediate payment.
Usually, you will be able to sign a receipt, so
the provider of the service can be reimbursed
directly by BMW Roadside Assistance.
Parts, materials and fuel should be paid by
you directly to the provider of the services.
Auto Valet Service
Should there be a need beyond BMW
Roadside Assistance, Auto Valet will provide a
personal assistant who will help in every way
to get you to your final destination. Auto Valet
will help you locate a rental car or taxi agency,
hotel or even help procure airline reservations.
Services