14 If your X5 is driven only for short distances of
less than 10 miles over a prolonged period of
time, without an occasional drive at highway
speeds, the engine’s charging system will not
maintain the battery. Insufficient use of the SAV
could result in short term starting problems
and in the long term could damage the battery.
In case the SAV is not operated for more than
four weeks it is advisable to:
a) consider using a proper trickle charger,
following the charger manufacturer’s
instructions, to maintain the battery’s state of
charge; or
b) consult your BMW SAV center regarding
battery removal. Once removed, the battery
must be charged and stored in a cool, dry
place where it can be protected from
freezing. If the battery will be stored for over
3 months, it must be recharged every 3
months, or else it will become damaged and
useless.
Please consult with your BMW SAV center for
further guidance and information.
Corrosion Protection
Extensive corrosion protection measures
implemented by BMW now make it possible to
offer a twelve-year limited mileage anti-
corrosion warranty against rust perforation on
your SAV provided that the SAV is maintained
in accordance with the provisions of the New
SAV Limited Warranty as outlined in the
Warranty Section of this Statement (page 29).
The major degree of corrosion protection is
due to the electrophoretic dip painting process
which cathodically deposits paint particles on
all body parts, attracting paint particles into the
minutest cavities or seams. Body parts are
designed to provide optimum corrosion
protection.During manufacture, exterior body parts
receive an additional corrosion protection coat.
Hood, trunk, doors and other body parts with
metal folds are coated with PVC and sealed
from the outside.
All floor panels receive a resilient coating of
PVC for maximum protection against damage
due to stones, etc.
Corrosion protection materials tested over
many years are applied to the surfaces of
cavities and to the entire underside of the
vehicle during and after assembly.
Requirements for maintaining the twelve-year
unlimited mileage anti-corrosion warranty are
outlined in the Warranty Section of this Booklet
(page 31).
Restoring corrosion protection
Please take care that anti-corrosion material is
replaced when your car is repaired after body
or chassis damage.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
Underbody maintenance
The underbody has to be cleaned at least
once a year, in spring, with plain water in order
to remove mud, chemical sediments and other
deposits. If those materials are not removed,
corrosion (rust) will occur.
Your BMW SAV center will do this anti-
corrosion service for you.
WARNING
Do not apply additional undercoating or rust-
proofing on or near the exhaust manifold,
exhaust pipes, catalytic converter or heat
shields. During driving, the substance used
for undercoating could overheat and cause
a fire.
Battery Care
25 The BMW Roadside Assistance Program
reflects BMW’s commitment to your complete
satisfaction with the BMW ownership
experience.
It is available for U.S. version BMWs in all 50
states, Canada, and Puerto Rico 24 hours a
day, 365 days a year.
It is a valuable benefit provided to you at no
additional cost. (Subject to certain limitations
and exclusions noted on pages 25-27).
Owner’s Eligibility
You are covered if your SAV is:
– A new BMW SAV, distributed by BMW NA,
and purchased at an authorized BMW SAV
center, OR;
– A new BMW SAV, purchased under the
BMW NA European Delivery Plan, OR;
– A new, U.S. version, BMW SAV purchased
under the Diplomatic or Military Sales
programs, operated in any of the 50 states,
Canada and Puerto Rico.
Coverage is provided for the SAV itself,
regardless of the driver. Protection is concurrent
with the New SAV Limited Warranty.
Getting Started
A temporary Roadside Assistance card can be
found inside of your vehicle portfolio. It contains
the 24-hour toll-free number for Roadside
Assistance.
For your convenience a decal, showing the
same information as the Roadside Assistance
card, has been affixed to the tool kit cover on
the trunk lid.
In a few weeks you will receive a permanent
Roadside Assistance card by mail. The date of
purchase and the vehicle identification number
(VIN) are embossed on the card.This card should be carried by the driver of
your BMW SAV.
Calling For Assistance
The toll-free BMW Roadside Assistance
number (800-332-4269) is answered by a
BMW Roadside Assistance service represen-
tative. In order for you to receive quick and
reliable services, it is essential that you should
provide detailed and accurate information to
the service representative.
Be prepared to give:
1. Your name and address.
2. Your complete SAV Identification Number
(found on your SAVe registration or your
permanent Roadside Assistance card).
3. Model description of your vehicle.
4. Date of purchase.
5. License plate number of your SAV.
6. SAV location (including nearby crossroads/
intersections, highway mile markers, street
numbers, landmarks, etc.).
7. Location you are calling from (including a
telephone number where you can be
reached). If you are calling from a public
phone wait there for the return call. Do not
leave this location without informing the
Roadside Assistance service representative.
8. A description of your SAV’s problem.
Specific and accurate information will
enable the Roadside Assistance service
representative to provide the proper help.
BMW Roadside Assistance
