2005 BMW X5 service

26 From the information you provide, the BMW
Roadside Assistance service representative
will determine the type of help required.
Dispatch Service
A service provider will be dispatched to the
site of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such
as flat tires, dead batteries, and out of fuel
conditions is provided up to a maximum of
$100.00 per incident by BMW Roadside
Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The
New SAV Limited Warranty does not cover any
of the above on-site services.
Lock-Out
For security purposes, the driver will need to
prove ownership by presenting proper docu-
mentation, i.e., a valid drivers license, registra-
tion, etc. Lock-out service will be provided up to
a maximum of $100.00 per incident.
Towing Service
In the event of a mechanical breakdown
normally covered under the New SAV Limited
Warranty, your SAV will be transported (at no
cost) to the nearest authorized BMW SAV center.
Your SAV is also covered in the event of an
accident or collision.
If a breakdown occurs after normal business
hours, your SAV will be transported to a
secure location and transported to the
nearest authorized BMW SAV center on the
next business day.If you request that the SAV be taken to a
location other than the nearest authorized BMW
SAV center, any additional expense will be your
responsibility.
However, you may request (at no cost) to be taken
to a different BMW SAV center as long as it is
within 50 additional miles of the "nearest" BMW
SAV center.
Towing requests for SAV disabled because of
casualty, fire, act of God, or violation of law
(federal, state or local) are accepted at the
expense of the owner/driver.
If it is necessary for you to have your SAV towed
through your own arrangements, you must
contact BMW Roadside Assistance for prior
authorization and instructions on claim
procedures. All claims must be submitted
within sixty (60) days of the disablement or
occurrence, accompanied by the original
receipts. Claims received after that time period
may not be honored and are subject to the full
discretion of BMW Roadside Assistance. If
BMW Roadside Assistance is not contacted for
"prior" authorization, the maximum coverage for
towing situations is $100.00.
Sign-and-Drive
In most instances, services provided under the
BMW Roadside Assistance Program do not
require immediate payment.
Usually, you will be able to sign a receipt, so the
provider of the service can be reimbursed
directly by BMW Roadside Assistance.
Parts, materials and fuel should be paid by you
directly to the provider of the services.
Auto Valet Service
Should there be a need beyond BMW
Roadside Assistance, Auto Valet will provide a
personal assistant who will help in every way
to get you to your final destination. Auto Valet
Services

27 will help you locate a rental car or taxi agency,
hotel or even help procure airline reservations.
In event of an emergency, this service will
assist you in getting information out to the
proper party whether it’s business or personal.
If unable to contact, the message relay service
will document the information, and will make
reasonable efforts to deliver the message to
the message recipient.
Personalized Trip Routing
Leave the planning to us. Simply give one of
our Roadside Assistance service representa-
tives a call, and we’ll provide you with detailed,
easy to read, computerized trip itinerary and
companion map package.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
– Breakdowns that are warranty related, and;
– Must occur in excess of 100 miles from the
driver’s residence, and;
– Repairs cannot be completed during
normal business hours on the same day of
breakdown.
Reimbursements will be made for meals,
lodging, car rentals, and alternate transporta-
tion to bring the driver and the BMW SAV
together after the SAV has been repaired by
an authorized BMW SAV center. Original
receipts must accompany all reimbursement
requests.
Trip interruption coverage is limited to
$750.00 per incident, to a maximum of five
days per incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in
making all the necessary arrangements.
Car Rental Discounts
Discounts of up to 30% are available from
Alamo, Avis, Dollar, Hertz and National car
rental companies. Benefits may vary with each
company and location, and are subject to
change without notice.
Simply display your Roadside Assistance card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees
caused
by a violation of local or state law.
– Expenses related to hazardous weather
conditions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires, and
mounting or removal of snow chains.
Services provided by Cross Country Motor
Club, Inc., Boston, MA 02155, except in
Alaska, California, Hawaii, Oregon, Wisconsin
and Wyoming where services are provided by
Cross Country Motor Club of California, Inc.,
Boston, MA 02155.
The BMW Roadside Assistance Program is
not a warranty and does not affect your rights
under the New SAV Limited Warranty.

29
Warrantor
BMW NA warrants 2005 U.S. specification X5
SAVs distributed by BMW NA or sold through
the BMW NA European Delivery Program
against defects in materials or workmanship to
the first retail purchaser, and each subsequent
purchaser.
Warranty Period
The warranty period is 48 months or 50,000
miles, whichever occurs first.
Warranty Begins
This warranty begins on the date of first
retail sale, or the date the SAV is first placed
in service as a demonstrator or company
vehicle, whichever is earlier.
Warranty Coverage
To obtain service under this limited warranty,
the SAV must be brought, upon discovery of a
defect in material or workmanship, to the
workshop of any authorized BMW SAV center,
during normal business hours. The authorized
BMW SAV center will, without charge for parts
or labor, either repair or replace the defective
part(s) using new or authorized remanufac-
tured parts. The decision to repair or replace
said part(s) is solely the prerogative of BMW
NA. Parts for which replacements are made
become the property of BMW NA.
In all cases, a reasonable time must be
allowed for warranty repairs to be completed
after the SAV is received by the authorized
BMW SAV center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
SAV Limited Warranty for defects in material or
workmanship for a period of 10 years,unlimited mileage from the date of purchase.
In order to be eligible for this coverage, the
SAV must be a new SAV retailed in the State of
Kansas and the repair performed by an
authorized BMW SAV center in Kansas.
Towing/Other Owner Benefits
A 24-hour Roadside Assistance Program is
available to every BMW owner during the New
SAV Limited Warranty period.
Roadside assistance and other owner benefits
are available by calling:
1-800-332-4269
For additional details on towing and other
owner benefits please refer to the BMW
Roadside Assistance section of this Statement
(page 25).
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear or
deterioration due to driving habits or condi-
tions, such as brake pads/linings, brake discs,
clutch disc, pressure plate, filters, upholstery,
trim and chrome items, paint finish, drive belts,
glass, and similar items, are specifically
limited to defects in material or workmanship.
This warranty does not apply to the
following:
Damage which results from negligence,
improper operation of the SAV, improper repair,
lack of or improper maintenance, environmen-
tal influences, flood, accident or fire damage,
road salt corrosion, or use of improper or
contaminated fuel.
Damage to the engine, transmission or any
related component caused by improper
shifting of the transmission.
Maintenance services and parts when
replaced during maintenance such as spark
plugs, lubricants, fluids, engine tuneup parts,
replacement of filters, coolant, and refrigerant.
New SAV Limited Warranty -
2005 X5
(Valid only in the U.S.A.
and Puerto Rico)

Failure to maintain the SAV properly in
accordance with the instructions in the X5
Owner’s Manual or the Service section of this
Statement, that results in the failure of any
part of the SAV.
Modification of the SAV or installation of any
performance accessories or components
attached to the SAV which alters the original
engineering and/or operating specifications or
which result in damage to the other original
components, electrical interference, electrical
short, radio static, water leaks and wind noise.
Tires are warranted by their respective
manufacturer as detailed in the applicable
tire manufacturer’s warranty statements.
Instructions for proper tire care and mainte-
nance are contained in the X5 Owner’s
Manual. Should you experience difficulty in
obtaining warranty service from a tire manu-
facturer, your authorized BMW SAV center will
assist you in resolving the difficulty.
Non-BMW Parts – While you may elect to use
non-genuine BMW parts for maintenance or
repair services, BMW NA is not obligated to
pay for repairs that include non-genuine BMW
parts or for any damage resulting from the use
of non-genuine parts.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the vehicle
has been declared a total loss or sold for
salvage purposes, or if the vehicle has been
used in any competitive event.General
These warranties give you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WAR-
RANTIES, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY, IS
LIMITED TO THE DURATION OF THE
EXPRESS WARRANTIES HEREIN. BMW
NA HEREBY EXCLUDES INCIDENTAL AND
CONSEQUENTIAL DAMAGES, INCLUDING
LOSS OF TIME, INCONVENIENCE, OR
LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY,
APPLICABLE TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclu-
sion or limitation of incidental or consequential
damages, so the above limitations and
exclusions may not apply to you.
30

31 BMW NA warrants this original SAV against
defects in materials or workmanship which will
result in rust perforation of the SAV body for a
period of twelve years unlimited mileage,
commencing on the date of first retail sale, or
the date the vehicle is first placed in service as
a demonstrator or company vehicle, whichever
is earlier.
To obtain service under this warranty, the SAV
must be brought, upon discovery of any rust
perforation, to the workshop of any authorized
BMW SAV center. This authorized BMW SAV
center will, without charge for parts or labor,
either repair or replace the defective part(s).
The decision to repair or replace said part(s) is
solely the prerogative of BMW of North
America. Parts for which replacements are
made become the property of BMW of North
America.
REQUIRED MAINTENANCE:
In order to keep this warranty in effect, the SAV
must be inspected at every BMW Inspection II
(at least every two years). Any areas requiring
preventative maintenance must be repaired.
(THIS INSPECTION/MAINTENANCE IS AT
THE OWNER’S EXPENSE).
The Inspection/Maintenance consists of:
a. Washing the chassis before inspection, if
necessary, due to dirt accumulation.
b. Repairing any damages to undercoating or
paint due to stone chips, gravel erosion,
scratches, or other external influences.
BMW of North America makes no other
express warranty on this product except the
New SAV Limited Warranty or the warranty as
to the emission control system. THE DURA-
TION OF ANY IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN.BMW OF NORTH AMERICA HEREBY
EXCLUDES INCIDENTAL AND CONSE-
QUENTIAL DAMAGES, INCLUDING LOSS OF
TIME, INCONVENIENCE, OR LOSS OF USE
OF THE SAV, FOR ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY, IN-
CLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, APPLICABLE TO THIS
PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclu-
sion or limitation of incidental or consequential
damages, so the above limitations and
exclusions may not apply to you.
This warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state. Any legal claim or action
arising from any express or implied warranty
contained herein must be brought within 12
months of the date it arises.
This warranty does not apply to the
following:
a. Damage caused by negligence, improper
accident damage repairs, or improper use.
b. Damage attributable to failure to perform
required inspections/maintenance at the
specified intervals or in accordance with the
BMW rust inspection/maintenance program
instructions. Proof must be provided by a
paid invoice or filling in the appropriate
boxes in the Service Section of this
Statement.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
SAV identification number has been altered
or cannot be read, if the odometer has been
replaced or altered and the true mileage
cannot be determined, if the SAV has been
declared a total loss or sold for salvage
purposes, or if the SAV has been used in any
competitive event.
Limited Warranty -
Rust Perforation 2005 X5

This warranty applies only to U.S. specification
SAVs distributed by BMW of North America
(BMW NA) or sold through the BMW NA
European Delivery Program.
In accordance with the defect warranty
provisions of section 207(b) of the Clean Air
Act, BMW NA warrants to the first retail
purchaser, and each subsequent purchaser,
that the SAV (a) was designed, built and
equipped so as to conform, at the time of sale,
with all regulations of the U.S. Environmental
Protection Agency applicable at the time of
manufacture and (b) is free from defects in
materials and workmanship which would
cause it to fail to conform with applicable
regulations for a period of 2 years or 24,000
miles, whichever occurs first, except for
specific emission control components (as
listed on page 34), for which the warranty
period is 8 years or 80,000 miles, whichever
occurs first.
This warranty begins on the date of first retail
sale, or the date the SAV is first placed in
service as a demonstrator or company vehicle,
whichever is earlier.
Warranty claims must be made as soon as
reasonably possible after a defect is discov-
ered. To make a claim, the SAV must be
brought to any authorized BMW SAV center
during normal business hours.
The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either repair or replace the defective part, if
any. The decision whether to repair or replace
said parts is solely the prerogative of BMW NA
and must be expected to correct the failure of
the warranted part. Parts for which replace-
ments are made become the property of BMW
NA. In all cases, a reasonable time must be
allowed for warranty repairs to be completed
after the SAV is received by the authorized
BMW SAV center.For assistance in determining which specific
parts or components of your vehicle are
covered under this warranty, please contact
your authorized BMW SAV center.
It is the owner’s responsibility to have all
scheduled inspection and maintenance
services performed (at the owner’s expense),
as prescribed in the maintenance schedule for
the BMW Emission Control System. Service
intervals are computed by the onboard BMW
service interval indicator and displayed on the
instrument panel. The instructions for proper
maintenance and use can be found in the X5
Owner’s Manual. It is strongly recommended
that any replacement parts used for mainte-
nance, repair or replacement of emission
control systems be certified BMW Service
Parts or BMW Authorized Remanufactured
Parts. Without invalidating this warranty, the
owner may elect to have maintenance, repair
or replacement of the emission control
systems performed by any automotive repair
establishment, or elect to use parts other than
certified BMW Service Parts. However, the
cost of such service or parts will not be
covered under this warranty, except in
emergency situations. In an emergency
situation, where an authorized BMW SAV
center or a warranty replacement part is not
reasonably available (within 30 days), repairs
may be performed at any available service
establishment using any equivalent part. BMW
NA will reimburse the owner for such emer-
gency repairs (including labor, parts and
diagnosis not to exceed BMW NA rates for
labor, parts, and diagnosis in said area) that
are covered under this warranty. Replaced
parts and paid invoices must be presented at
an authorized BMW SAV center as a condition
of reimbursement for emergency repairs not
performed by an authorized BMW SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effective-
ness of the emission control system. If other
than certified BMW Service Parts or Authorized
Remanufactured Parts are used for mainte-
nance, repair or replacement of components
affecting emission control, the owner should
obtain assurances that such parts are war-
ranted by their manufacturer to be equivalent
Federal Emissions
System Defect Warranty
(Valid only in the U.S.A. and
Puerto Rico)
32

33 to genuine BMW parts in performance and
durability. BMW NA assumes no liability under
this warranty with respect to parts other than
genuine BMW parts.
However, the use of non-BMW replacement
parts or non-EPA certified parts does not
invalidate the warranty on other components,
unless non-BMW parts or non-EPA certified
parts cause damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, improper adjustment, modification,
alteration, tampering, disconnection, improper
or inadequate maintenance, use of leaded fuel
or fuels containing more than 10% ethanol, or
other oxygenates with more than 2.8% oxygen
by weight (i.e., more than 15% MTBE or more
than 3% methanol plus an equivalent amount
of co-solvent).
The replacement of maintenance parts, such
as spark plugs, filters and similar items used in
required maintenance services, the repair or
replacement of maintenance parts beyond the
first required inspection/maintenance, or if the
part has been replaced earlier for reasons
other than it being defective.
The SAV or any part of the SAV unless a failure
causes the SAV to fail to conform to applicable
emission regulations.
Any SAV on which the odometer has been
replaced or altered and the true mileage
cannot be determined.
The SAV, if the vehicle identification number is
altered or cannot be read, or if the SAV has
been declared a total loss or sold for salvage
purposes.
General
These warranties give you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN.
BMW NA HEREBY EXCLUDES INCIDEN-
TAL AND CONSEQUENTIAL DAMAGES,
INCLUDING LOSS OF TIME, INCONVE-
NIENCE, OR LOSS OF USE OF THE SAV,
FOR ANY BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY, INCLUDING THE
IMPLIED WARRANTY OF MERCHANT-
ABILITY, APPLICABLE TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the
exclusion or limitation of incidental or
consequential damages, so the above
limitations and exclusions may not apply to
you. Additionally, if you are a California,
Maine, Massachusetts or Vermont resident
and your vehicle is registered in that state,
your vehicle is eligible for California
Emissions Warranty coverage.

In those states and jurisdictions that have
established periodic vehicle emissions tests to
encourage proper vehicle maintenance and
require the car to pass an emissions test
approved by the U.S. Environmental Protection
Agency and:
1. The SAV was distributed by BMW of North
America (BMW NA), or sold through the
BMW NA European Delivery Program; and
2. The SAV has been maintained and
operated in accordance with the instruc-
tions for proper maintenance and use set
forth in the X5 Owner’s Manual supplied
with the SAV; and
3. The SAV fails to conform to the applicable
emissions standards of the EPA as judged
by an EPA approved emissions test; and
4. The failure to conform results or will result
in the owner of the SAV having to bear a
penalty or other sanction (including the
denial of the right to use the car) under
local state or federal law if the non-
conformity is not remedied within a
specified period of time.
Then, in accordance with the provisions of
section 207(b) of the Clean Air Act, BMW NA
warrants that if the SAV is eligible for coverage
under this warranty, any non-conformities in
the SAV, which cause it to fail an EPA-ap-
proved emissions test will, without charge for
parts or labor (including diagnosis), be
adjusted, repaired, or replaced, at the option of
BMW NA to proper specifications, in order to
make the SAV comply with applicable emis-
sions standards. The decision to adjust, repair
or replace parts is solely the prerogative of
BMW NA and must reasonably be expected to
correct the failure of the warranted part.
This warranty begins on the date of first retail
sale, or the date the SAV is first placed inservice as a demonstrator or company vehicle,
whichever is earlier. This warranty continues
for a period of 2 years or 24,000 miles,
whichever occurs first, except for specific
emissions control components (as listed on
page 33), for which the warranty period is 8
years or 80,000 miles whichever occurs first.
This warranty is made subject to the terms and
conditions that apply to the Emission Control
System Warranty and the New SAV Limited
Warranty.
No claim under this warranty will be denied on
the basis of use of a properly installed EPA
certified emission part for maintenance and
repair.
A SAV manufacturer may deny an emission
performance warranty claim on the basis of an
uncertified replacement part used in the
maintenance or repair of an SAV only if the
SAV manufacturer presents evidence that the
uncertified replacement part is either defective
in materials or workmanship or not equivalent
from an emission standpoint to the original
equipment part.
Maintenance, replacement, or repair of
emission control devices and systems may
be performed by any automotive repair
establishment or individual using any
certified part.
Immediately after the SAV has failed an EPA
approved emission short test, your claim can
be made at any authorized BMW SAV center.
The authorized BMW SAV center will honor or
deny your claim within the time period
specified by local or state laws (not to exceed
30 days), to avoid further penalties or sanc-
tions. lf the claim is denied, the authorized
BMW SAV center will notify you in writing of the
reason(s). The authorized BMW SAV center is
required by law to honor the claim if notice of
denial is not received by the owner within the
specified time period.
You may obtain further information concerning
the emission warranties, or report violations of
warranty terms, by contacting the Director,
Field Operations and Support Division
Federal Emissions
Performance Warranty
(Valid only in the U.S.A. and
Puerto Rico)
34