BMW Full Maintenance
Programs - 2005 Models
BMW Full Maintenance Programs are a benefit
designed to help reduce the cost of scheduled
and unscheduled maintenance.
2005 3 Series vehicles (except M3)
purchased from any Authorized BMW center
in the United States or Puerto Rico are
covered by Full Maintenance for 48 months or
50,000 miles, whichever occurs first. Coverage
begins on the date of first retail sale or the date
the vehicle is first placed in service as a
demonstrator or company vehicle, whichever
is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled or additional maintenance services on
your vehicle at no expense to you. The
maintenance schedule intervals are based on
normal driving conditions and operation.
Should you request more frequent mainte-
nance service, the cost of these services
will not be covered by the Maintenance
Program.
Coverage
Full Maintenance covers all factory recom-
mended maintenance, as determined by the
service interval indicator. Additional items that
need replacement due to normal wear and
tear, and that are not covered by the original
New Vehicle Limited Warranty - such as brake
pads, brake rotors, and wiper blade inserts -
are included, provided wear and tear
exceeds BMW specifications. Any adjust-
ments required due to normal operating
conditions are also included. See pages 6-9
of this booklet for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Indicator lights on the check control
panel in the dashboard.This BMW Service and Warranty Information
Booklet should be presented to your BMW
center when maintenance is required. Your
BMW center will stamp this book documenting
the services or maintenance performed.
Exclusions from coverage
– Items reimbursable under your New Vehicle
Limited Warranty.
– Gasoline and gasoline additive.
– Windshield washer additive (except when
in conjunction with scheduled
maintenance).
– Tires, wheel alignment, tire balance and
rotation.
– Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim.
– Damage detected when performing the rust
perforation inspection.
– Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-BMW accessories, or use of improper,
poor quality or contaminated fuel.
– Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
– Maintenance or repair after the vehicle is
deemed a total loss.
– Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the
recommended maintenance intervals as
indicated by the Service Interval Indicator.
Maintenance Upgrade Option
Please contact your authorized BMW center
for information regarding an optional 6 year
100,000 mile maintenance upgrade.
2
Inspection I
Only those items of inspection work which apply to your vehicle will be performed. This list is
subject to amendment.
Undercarriage
7
3 Series325i, 325Ci, 325iT
+ Conv. SULEV (PZEV)
Change oil and oil filter while engine is at normal operating • •
temperature. We recommend BMW 5W-30 High Performance
Synthetic Oil, p/n 07 51 0 017 866.
Check transmission for leaks. • •
Check rear axle for leaks. • •
Half-shafts: Check for leaks at flexible boots. • •
Visually check fuel tank, lines and connections for leaks. • •
Check condition, position, and mounting of exhaust system. • •
Examine for leaks.
Check power steering system for leaks. Check power steering • •
fluid level; add fluid if necessary.
Check steering for absence of play, condition of suspension track • •
rods, front axle joints, steering linkage and joint disc.
Check overall thickness of front and rear disc brake pads using • •
special tool. If replacement is necessary: Examine brake disc surfaces.
Clean brake pad contact points in calipers. Grease wheel centering
hubs. Check thickness of parking brake linings only when replacing
rear brake pads.
Check brake system connections and lines for leaks, damage • •
and incorrect positioning.
Check parking brake actuation. Adjust if necessary. • •
Check all tire pressures (including spare). Correct if necessary. • •
Check condition of tires (outer surface [left/right]), tread wear and
pattern; in case of uneven tread wear, readjust wheel alignment
if requested (invoice separately).
Inspect entire body according to terms of rust perforation limited • •
warranty (Must be performed at least every two years).
Engine Compartment
Read out diagnostic system. • •
Check engine cooling system/heater hose connections for leaks. • •
Check coolant level and antifreeze protection level. Add coolant
if required.
Check windshield washer fluid level and antifreeze protection. • •
Fill up and/or correct if required.
Check air conditioner for operation. • •
Replace microfilter. (Note: reduce replacement interval in dusty • •
operating conditions.)
Reset service interval indicator.••
3 Series325i, 325Ci, 325iT
+ Conv. SULEV (PZEV)
Check battery state-of-charge indicator and charge if required. • •
Check lighting system, i.e.: headlights, foglights, parking, back-up, • •
license plate, interior (including map reading lights), glove box,
flashlight, illuminated makeup mirrors, luggage compartment/
area lights.
Check instrument panel and dashboard illumination. • •
Check all warning/indicator lights, check control. • •
Check turn signals, hazard warning flashers, brake lights, horns, • •
headlight dimmer and flasher switch.
Check wipers and washer system(s); wiper blades, washer • •
jet positions.
Check condition and function of safety belts. • •
Visually examine all SRS airbag units for torn covers, obvious • •
damage or attachment of decals, decorations or accessories.
Check central locking/double lock. • •
Check operation of all latches. • •
Check heater/air conditioner blower, rear window defogger. • •
Check rear view mirrors. • •
Activate automatic roll-over protection system via OBD plug. •
Note: First remove hardtop/lower top.
Lubricate convertible top sliding linkage covers. •
Final Inspection
Road test with check of brakes, suspension, steering, • •
clutch/manual transmission or automatic transmission.
8
Inspection I
Body/Electrical
3 Series325i, 325Ci, 325iT
+ Conv. SULEV (PZEV)
Replace air cleaner element. (Note: Reduce replacement interval • •
in dusty operating conditions).
Inspection II
Includes all items listed under Inspection I, and the following checks
and maintenance operations.
Engine Compartment
9
Brake Fluid Service
Replace brake fluid every 2 years (time interval begins from the • •
vehicle’s production date).
Oxygen Sensor Service
Replace Oxygen Sensor every 120,000 miles (non-SMG). •
Replace Oxygen Sensor every 100,000 miles (only SMG). •
Replace Oxygen Sensor every 150,000 miles. •
Spark Plug Service
Replace spark plugs every 100,000 miles. • •
Automatic Transmission Service
Replace ATF every 100,000 miles. • •
The maintenance schedule as shown
is required for the proper functioning
of the emission control systems for
optimum vehicle performance and fuel
economy.
Abbreviations:
I - Inspect
R - Replace part(s) and/or fluid listed
Basic Engine
Engine oil....................................................
Engine oil filter..........................................
Fuel System
Air filter.......................................................
Ignition System
Spark plugs...............................................
Emission Control Components
Oxygen sensor..........................................
Emission Control Maintenance Schedule
3 Series and 325i, 325Ci, 325iT SULEV (PZEV)
Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must
therefore be replaced to maximize vehicle fuel economy and minimize exhaust pollution.
The mileage interval varies according to individual driving conditions and is determined by the
service interval indicator.
14
Oil Service
Inspection I
Oil Service
Inspection II
RRR R
RRR R
R
Replace at intervals of
100,000 miles
Replace at intervals of
120,000 miles
(SMG: 100,000 miles)3 Series
Oil Service
Inspection I
Oil Service
Inspection II
RRR R
RRR R
R
Replace at intervals of
100,000 miles
Replace at intervals of
150,000 miles 325i, 325Ci, 325iT
SULEV (PZEV)
During a specific period (usually the earlier of
12 months or 12,000 miles, though this
period varies by state), some states
require us or our authorized BMW center,
to repair in a reasonable number of attempts,
any defect or condition which substantially
impairs the use, value, or safety of a new
vehicle sold, leased or registered in that
state.
A “reasonable number of attempts” is gener-
ally defined as (i) two or more attempts to
repair the same defect (the number of attempts
may vary by state) or (ii) that the same defect
has caused the vehicle to be out of service by
reason of repair for more than 30 days (this
period may vary by state), except for delays
created by conditions beyond our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable
number of attempts, we may be obligated
either to replace the vehicle or reimburse the
owner/lessee in an amount equal to the
purchase price or lease payments paid by the
owner/lessee, less the amount directly
attributable to use of the vehicle by the owner/
lessee.
YOU SHOULD SEND WRITTEN NOTIFICA-
TION DIRECTLY TO BMW OF NORTH
AMERICA OF THE EXISTENCE OF AN
ALLEGED DEFECT. SEND WRITTEN
COMMUNICATION TO THE NATIONAL
CUSTOMER RELATIONS DEPARTMENT
ADDRESS LISTED BELOW.
BMW OF NORTH AMERICA
CUSTOMER RELATIONS DEPARTMENT
P.O. BOX 1227
WESTWOOD, NEW JERSEY 07675-1227
Telephone: 1-800-831-1117
Customer Assistance -
Notification
23
BBB Auto Line
If your concern is still not resolved to your
satisfaction, BMW offers additional assistance
through BBB AUTO LINE in ARKANSAS,
CALIFORNIA, IDAHO, IOWA, GEORGIA,
MINNESOTA and PENNSYLVANIA. BBB
AUTO LINE is a dispute resolution program
administered by the Council of Better Business
Bureaus. BBB AUTO LINE resolves disputes
through mediation or arbitration. Mediation is
an informal proceeding whereby a neutral
third party (mediator) helps the parties to
find an acceptable resolution. Arbitration is
also an informal proceeding in which an
impartial third party renders a decision after
a hearing at which both parties have an
opportunity to be heard. You can select
mediation or arbitration or both.
The program is free of charge to you, the
consumer but there are some minimum
requirements for participation in the program.
Please contact BBB AUTO LINE at the address
or phone number listed below for more details:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
1 (800) 955-5100
If you wish to use the program and you qualify
for participation, you will be required to provide
the following information:
➣Your name and address
➣The vehicle identification number (VIN)
➣The make, model and year of your vehicle
➣A description of the problem with your
vehicle.
BBB AUTO LINE will also ask you for other
information that may help resolve your
concerns, such as the purchase price of your
vehicle, any mileage at the time of purchase,
the current mileage, and copies of repair
orders.
BBB AUTO LINE will notify you when your
claim has been filed. If you decide to arbitrate
you may attend the hearing in person or by
telephone. You may bring witnesses and give
supporting evidence. You may also submit
• The same nonconformity [a failure to
conform to the written warranty that
substantially impairs the use, value or
safety of the vehicle] results in a condition
that is likely to cause death or serious
bodily injury if the vehicle is driven AND the
nonconformity has been subject to repair
two or more times by BMW or its agents
AND the buyer or lessee has directly
notified BMW of the need for the repair of
the nonconformity; OR
• The same nonconformity has been subject
to repair 4 or more times by BMW or its
agents AND the buyer has notified BMW of
the need for the repair of the nonconformity;
OR
• The vehicle is out of service by reason of
repair of nonconformities by BMW or its
agents for a cumulative total of more than
30 calendar days after delivery of the
vehicle to the buyer.
NOTICE TO BMW AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations Department
P.O. Box 1227
Westwood, New Jersey 07675-1227
1 (800) 831-1117
8. The following remedies may be sought in
BBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement of
your vehicle and compensation for damages
and remedies available under BMW’s written
warranty or applicable law.
9. The following remedies may not be sought
in BBB AUTO LINE: punitive or multiple
damages, attorneys’ fees, or consequential
damages other than as provided in California
Civil Code Section 1794(a) and (b).
10. You may reject the decision issued by a
BBB AUTO LINE arbitrator. If you reject the
decision, you will be free to pursue further
legal action. The arbitrator’s decision and any
findings will be admissible in a court action.11. If you accept the arbitrator’s decision,
BMW will be bound by the decision, and will
comply with the decision within a reasonable
time not to exceed 30 days after we receive
notice of your acceptance of the decision.
12. Please call BBB AUTO LINE at 1-800-
955-5100 for further details about the
program.
BMW Import Processing Centers
As a BMW owner, you will experience BMW
quality first hand. Our dedication to excellence
in design, engineering, and service is among
the best in the world. And we invest heavily
every year in our people and facilities to
ensure that our quality standards are consis-
tently applied from the factory to the BMW
center. Part of that investment program is
devoted to our multi-million-dollar
Import Processing Centers staffed by our
highly trained specialists.
At these state-of-the-art facilities, each BMW is
given a thorough inspection after its trans-
atlantic shipment to the United States.
Imperfections in the mechanical and electrical
systems or damage to the sheet metal, paint,
trim or other components of the vehicle which
may occur during transportation from the
factory to the United States are normally
detected and corrected at the Import
Processing Centers in the United States.
Any defect in material or workmanship which
occurs during the warranty period is covered
under the New Vehicle Limited Warranty.
Special Programs
SOMETIMES BMW OF NORTH AMERICA
OFFERS A SPECIAL ADJUSTMENT
PROGRAM TO PAY ALL OR PART OF THE
COST OF CERTAIN REPAIRS BEYOND
THE TERMS OF THE WARRANTY. CHECK
WITH YOUR BMW CENTER TO DETER-
MINE WHETHER ANY ADJUSTMENT
PROGRAM IS APPLICABLE TO YOUR
MOTOR VEHICLE.
25
28 – Must occur in excess of 100 miles from the
driver’s residence, and;
– Repairs cannot be completed during
normal business hours on the same day of
breakdown.
Reimbursements will be made for meals,
lodging, car rentals, and alternate transporta-
tion to bring the driver and the BMW automo-
bile together after the vehicle has been
repaired by an authorized BMW center.
Original receipts must accompany all reim-
bursement requests.
Trip interruption coverage is limited to $750.00
per incident, to a maximum of five days per
incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in
making all the necessary arrangements.
Car Rental Discounts
Discounts of up to 30% are available from
Alamo, Avis, Dollar, Hertz and National car
rental companies. Benefits may vary with each
company and location, and are subject to
change without notice.
Simply display your BMW Service Card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Auto Valet Service
Should there be a need beyond BMW
Roadside Assistance, Auto Valet will provide a
personal assistant who will help in every way
to get you to your final destination. Auto Valet
will help you locate a rental car or taxi agency,
hotel or even help procure airline reservations.
In event of an emergency, this service will
assist you in getting information out to the
proper party whether it’s business or personal.
If unable to contact, the message relay service
will document the information, and will makereasonable efforts to deliver the message to
the message recipient.
Personalized Trip Routing
Leave the planning to us. Simply give one of
our Roadside Assistance service representa-
tives a call, and we’ll provide you with detailed,
easy to read, computerized trip itinerary and
companion map package.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees
caused by a violation of local or state law.
– Expenses related to hazardous weather
conditions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires, and
mounting or removal of snow chains.
Services provided by Cross Country Motor
Club, Inc., Boston, MA 02155, except in Alaska,
California, Hawaii, Oregon, Wisconsin and
Wyoming where services are provided by
Cross Country Motor Club of California, Inc.,
Boston, MA 02155.
The BMW Roadside Assistance Program is
not a warranty and does not affect your rights
under the New Vehicle Limited Warranty.