Engine: oil and oil filter
Engine: for leaks
Exhaust system: fo r damage and leaks
Water separator: Drain water (TDI e ngi ne only)
Fuel
electrolyte level
Battery: (Golf, )etta, New
Door check straps: Lubricate
s ystem:
Windshield washer:
Automatic sh ift lock:
Automatic transmiss ion:
Manual transmiss ion:
Wheels:
Tires/spare wheel :
Date: .................. ... ...
Miles/km: .................. .
which ev
er occurs first
Brake system: for damage/leaks, brak e pad thickness and brake fluid
Drive shafts: boots
On-Board diagnos tic system: fault
memory; purge if nece ssary
Roof frame: and lubricate
Front axle: jo int s and tie rod ends; ch eck tie rods
Hea dligh ts : Adjust
Rear sp oile r: Lub ricate (New Beetle only)
Airbag system: Visual check every 12 months regardless of mileage (kilom eters)
Road test: kickdown , braking, steering, heating and ventilation , air conditioning, powe r accessories and electrical systems
Timing belt: Replace (TDI engine only)
starter and auxiliary banery: check
( w here applicable)
T ires: tread dept h, adjust tire pressure
if nec essary _
Tire pressure monitoring system sen sors: battery charge, replace wheel electronics and aluminum valve if necessary (whe re appli
cable) .
date and Volkswagen Dealer stamp
Dear
This booklet contains th e warranties appli cable
to your new read these to determine your warranty rig ht s a nd
virtually bumper to bumper cov erage for 4 years or w hic hever occurs first and powertrain coverage fo r 5 years or mi le s, w hichever occ urs fir st. You r is a lso warranted against corrosion period of 12 years irrespective of mileage.
In additio n. your ve hicle is covere d b y emissions
w arr anties mandated by Fed eral a re
or Maine and have purchased Ca lif o rnia you also hav e right s under ti es. consult these warranties w he never a
repair to your emission control system is quired to determine whethe r it is c ove red by
portant to us. A n y questions concerning
Tel.: I 822-8987 I
f y
ou h ave a concern or yo u arc no t satisfie d th e service that you receive fro m your dealer, we su gges t that you disc uss it with t he
Serv ice Manager at your dea le rs h ip . it is not
reso lved through your dealership , you may
of Am erica, .. provides
This service is BBB LINE and is through local of the Better Business Bu reau.lfyo u wish to usc th is serv ice, th e number:
I
Bou le vard Arlingto n,
Notice of Used
T he & Mo tor requires manufacturers to tion to contact ve hicle owne rs if a correctio n of product defect becom es neccssary.lfyou change your ad dress or buy a used com plete one o f th e pos tcards in the midd le of t h is booklet. Y o u n eed not this if you purchased your Volkswagen through rize d Volkswagen dealer.
years without mileage limitation.
Any impli
ed warranty, including any impli ed of m erchantability or warranty of ness for tion to th e peri od of this written warranty. Some
Coverage
T hi s warran ty covers any re p air or replacement
o f sh eet meta l p a nels that been r a ted by rust.
deal er in the United States. clud ing its territ ories, or Canada.
your dea le r outsid e th e Uni te d in -
When the warranty period begins
The warranty pe riod begin s on the date the hicl e is del iv ered to eit her th e origi nal purchase r or the orig in al l essee; or if th e ve hicle is fir s t
p laced in servic e as o r car. o n th e date su ch ve hicle is fir s t place d
in serv ice. s
ta t
es d o not allow limitati ons on how long an
impli ed warranty lasts, so this limit ation may not apply to you.
Ne
ithe r Volkswage n nor the manufacturer
eluding its territories, or Ca nada, thi s warranty will not apply. Defec ts in material or ship will be cor rected under the terms of the war ranty fo r new Volk swage n ve hicles in in that
Thi s Lim ited Warran ty Agains t Corros ion ration is aut om at ically transferred with out cost if the ow nership of th e ve hicle changes w ith in
th e warra nt)'
manner to putt he ve hicl e hack a th e usc of an uncertifi ed part or to plia nce w ith the in structions for proper nance and use, whic h is not related to the 1/M Te st
hi cle is delivered to the origina l purchaser or orig inal lessee, and any
tained in your Ma intenance bookle t. Tim e and mi leage imerval s, at whi ch maintenance is to be perfor med, may vary from
model to model.
recommends you keep a reco rd of scheduled mainte nan ce by having your swagen Maintenance boo kle t validated at th e approximate time or mileage interv al s by the thorized d eal er or other service c ility that performed the maintenance. lfyou perform the maimenance yourself , keep all umentation as proof yo u have performed th e mainte nance at the approximate time or mileage intervals recommended, that you ha ve
Use of G enuine
recommends that Genuine swagen parts be used as replacement parts fo r
th e m ai ntenance . repair or replacement of em sion contro l sys te m s. Genuine swagen parts in emission performance and may impair the effectiveness o f e mission
service as a demonst rator or company
used p ro per form the maintenance properly.
Failure to your vehicle according to the instruction for proper mailllenance may cause the vehicle to exceed applicable emission s
erage. Howeve r, will not d en y a
warra nt y cl aim solel y on the bas is of your failure
to maintain th e veh icle accordin g to the
control system s. Althoug h u se of parts ot her than Genuine pa rt s does not date these warranties. assumes no liabilit y under these warranties for fa ilur e of su ch part s to o ther parts cause d by
s u ch
F ed er al Emissions Warranties 17
of Inc. offer fin ancial assista nce pairs or expenses not covered by Volk swage n of America, Inc.'s Limited New Warranties.
In
certain instances. of America,
Inc. may pay for such repairs in acco rdance with the term s of service action campaigns it will of a vice action, tif y yo u by mail and request you bring your ve hicle to you r ne arest authorized dealer for repair free of charge.
I f you have not r
ecently change d yo ur address of In c. has your rent address on file , yo u w ill rece ive notification automatically. If yo u you
m ay no t have rece ived notice concernin g a ti cula r se rvice action. please check with your d
e
aler to determine w hether your vehicle is
of Americ a , Inc. may offe r a ss istance with a repair beyond ran ty on a case-by-case basis. If you believe your vehicle needs re p air not cove re d by w hi ch Volkswagen of America, Inc. should pay for In o r In whol e. please disc uss quest w ith your dealer. If yo u not satisfied
w ith your dealer's decision, please contact
phone or in writin g. Your request s hould provide the ve hicle identification number, th e mileage. maintenance hi story and an explanation of why
yo u believe that the repair should be performed free of charge. Your request should be n ied by all available maintenance and repair records which you have retained. A Cu sto mer CAR E will rev iew your request and advise you of our
29
Booklet 1.2
docs not resolve your produc t concern to your satisfaction or if you do not wis h t o present your concern to either of them, you may take advantage of the mediation and arbitration services of the Be tt er Bu siness Burea u. Thi s program is called BBB LINE and i s available to yo u
free of charge, on a natio nw ide basis as lo ng as you r vehicle has been driven less than
regarding your claim.
The LINE program has two parts. The
to bring your claim to a mutllally acceptable resolut ion. You do no t have to participate in mediation if yo u would rather proceed immedia tely to arbitration. Arbitration is
t h e other part of BBB LINE. Arbitratio n i s
a process b y which an impartia l p e rson makes a decision on your claim . The arbitra tors a rc no t connected with the automobile industry and serve on a voluntary ba sis.
I f you do no t agre e with
the mediated resolution and/or have opte d to arbitrate, an arbitration hearing be scheduled. You m ay attend the
hear ing in pers o n, be represented b y an attorney, bring w it nesses, and give supportin g ev
idence. I n stead of appearing personally, you may request a written or even a telephone arbitration hearing.
If
you wis h to use BBil please call the following toll-free number:
BBB
Tel.: I
Whe n you call th e local of th e its stafTwill need the followi ng information:
n am e, address and telephone number
Make, mode l and Veh icle Identification Numbcrofyourvehicle (VIN)
Delivery date and current mileage
Nature of complaint or proble m
T
he arrange an a rb it ra tion hearing.
A
decision will be made by the arbit ra to r within 3 days of th e hearing (typi cally a decis ion is made days from the date
swagen of America, Inc. will be bound b y the deci sion and it s obligatio n wi thin th e time
not have to compl y
w ith any part of the decis ion.
LINE Arbitration Program is provided in the Informa tion about tection Laws booklet which is presented to you
b y your dealer when you take delivery of your n ew vehicl e.
and Equipment
The front spoiler also en sures proper bution of the cooling a ir w hen t he vehicle is mov in g. The engin e could overheat if th e spoiler
Fig. 6 of the instrument cluster: fuel tank gauge
Th e fuel tank hold s about 14.5 (55 liters).
is damaged, torn off or removed! Ha ve the spoil er repaire d or rep laced by an autho rized Volkswagen deale r or
W he n the needle reaches th e low fuel le ve l zo ne 6 (arrow), the displa y ligh ts up. If you r
ve hicle is equipped with th e message display
fea ture, Please refuel! a lso appear in the play. workshop fo r more informatio n. At the sam e tim e, a warning sound as a reminder to refu el. A t thi s point th ere
Tips
Rem ember to refuel when th e tank is I/4 to reduce the risk of running out of fuel, in remote a reas.
The arrow n ex t to the fue l tank symbol appearing in the fu el gau ge o n wh ic h side of th e
ve hicl e th e fuel is
mileage (kilometet ) are in th e in strument cluster display.
Odom ete r f or t otal distance travele d
The left-han d page II. 7 in th e displ ay shows the to tal distance of mile s meters) driven.
Trip odomete r
T he right-hand page 7 shows th e s ho rt trip. It shows th e distance
la st di gi t yards ( mete rs) . Press the button 3 to res t th e odometer back to zero.
Swit ching tota l
distance reading to eter display (mp h o r km/h)
the men u under U ni ts you can switc h
from mph to km /h.