2004 TOYOTA RAV4 emergency towing

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2004 RAV4 from Mar. ’04 Prod. (OM42568U)
If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice. In consultation with them, have
your vehicle towed using either (a) or
(b).
Only when you cannot receive a towing
service from a Toyota dealer or com-
mercial tow truck service, tow your ve-
hicle carefully in accordance with the
instructions given in “—Emergency tow-
ing” on page 258 in this Section.
Proper equipment will help ensure that
your vehicle is not damaged while being
towed. Commercial operators are generally
aware of the state/provincial and local
laws pertaining to towing.
Your vehicle can be damaged if it is
towed incorrectly. Although most operators
know the correct procedure, it is possible
to make a mistake. To avoid damage to
your vehicle, make sure the following pre-
cautions are observed. If necessary, show
this page to the tow truck driver.TOWING PRECAUTIONS:
Use a safety chain system for all towing,
and abide by the state/provincial and local
laws. The wheels and axle on the ground
must be in good condition. If they are
damaged, use a towing dolly.
Twowheel drive models—
(a) Towing with wheel lift type truck
From front—
Release the parking brake.
NOTICE
When lifting wheels, take care to en-
sure adequate ground clearance for
towing at the opposite end of the
raised vehicle. Otherwise, the bumper
and/or underbody of the towed vehicle
will be damaged during towing.
From rear—
Manual transmission:
We recommend using a towing dolly
under the front wheels. If you do not
use a towing dolly, place the ignition
key in the “ACC” position and put the
transmission in neutral.
NOTICE
Do not tow with the key removed or
in the “LOCK” position when towing
from the rear without a towing dolly.
The steering lock mechanism is not
strong enough to hold the front
wheels straight.
Automatic transmission:
Use a towing dolly under the front
wheels.
NOTICE
Never tow a vehicle with an automatic
transmission from the rear with the
front wheels on the ground, as this
may cause serious damage to the
transmission.
(b) Using flat bed truck
Fourwheel drive models—
(a) Towing with wheel lift type truck
Use a towing dolly under the wheels not
lifted by the truck.
(b) Using flat bed truck

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2004 RAV4 from Mar. ’04 Prod. (OM42568U)
(c) Towing with sling type truck
All models—
(c) Towing with sling type truck
NOTICE
Do not tow with sling type truck, ei-
ther from the front or rear. This may
cause body damage.
Front
Rear
If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice.
If towing service is not available in an
emergency, your vehicle may be tempo-
rarily towed by a cable or chain se-
cured to the emergency towing eyelets
under the front of the vehicle or the
left emergency towing eyelet under the
rear of the vehicle. Use extreme caution
when towing vehicle.
Vehicles with an automatic transmis-
sion, use only the front towing eyelet
when towing your vehicle.
NOTICE
Only use specified towing eyelet;
otherwise your vehicle may be dam-
aged.
 Vehicles with an automatic trans-
mission, never tow a vehicle from
the rear with four wheels on the
ground. This may cause serious
damage to the transmission.
—Emergency towing

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2004 RAV4 from Mar. ’04 Prod. (OM42568U)
A driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done only
on hard−surfaced roads for a short dis-
tance and at low speeds. Also, the
wheels, axles, drive train, steering and
brakes must all be in good condition.
CAUTION
Use extreme caution when towing ve-
hicles. Avoid sudden starts or erratic
driving maneuvers which would place
excessive stress on the emergency
towing eyelet and towing cable or
chain. The eyelet and towing cable or
chain may break and cause serious
injury or damage.
NOTICE
Use only a cable or chain specifically
intended for use in towing vehicles.
Securely fasten the cable or chain to
the towing eyelet provided.
Before towing, release the parking brake
and put the transmission in neutral (manu-
al) or “N” (automatic). The key must be
in “ACC” (engine off) or “ON” (engine run-
ning).
CAUTION
If the engine is not running, the pow-
er assist for the brakes and steering
will not work so steering and braking
will be much harder than usual.
Before emergency towing, check that
the eyelet is not broken or damaged
and that the installation bolts are not
loose.
Fasten the towing cable or chain se-
curely to the eyelet.
Do not jerk the eyelet. Apply steady
and even force.
To avoid damaging the eyelet, do not
pull from the side or at a vertical
angle. Always pull straight ahead.
—Emergency towing eyelet
precautions

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CAUTION
If the emergency towing eyelet is
used to get out when your vehicle
becomes struck in mud, sand or oth-
er condition from which the vehicle
cannot be driven out under its own
power, make sure to observe the pre-
cautions mentioned below. Otherwise,
excessive stress will be put on the
eyelet and the towing cable or chain
may break, causing serious injury or
damage.
If the towing vehicle can hardly
move, do not forcibly continue the
towing. Contact your Toyota dealer
or a commercial tow truck service
for assistance.
Tow the vehicle as straight ahead
as possible.
Keep away from the vehicle during
towing.
The following methods are effective to get
out when your vehicle is struck in mud,
sand or other condition from which the
vehicle cannot be driven out under its own
power. Use extreme caution when towing
vehicles. In addition, keep away from the
vehicles and towing cable or chain when
towing.
Remove the soil and sand in the front
and the back of the tires.
Place a stone or wood under the tires.
If you cannot shift the selector lever
out of “P” position to other positions
even though the brake pedal is de-
pressed, use the shift lock override but-
ton as follows:1. Turn the ignition key to “LOCK” position. Make sure the parking
brake is applied.
2. Pry up the cover with a flatbladed screwdriver or equivalent.
—Tips for towing a stuck
vehicle If you cannot shift automatic
transmission selector lever