2004 TOYOTA RAV4 service

’04 Rav4_U (L/O 0403)
258
2004 RAV4 from Mar. ’04 Prod. (OM42568U)
(c) Towing with sling type truck
All models—
(c) Towing with sling type truck
NOTICE
Do not tow with sling type truck, ei-
ther from the front or rear. This may
cause body damage.
Front
Rear
If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice.
If towing service is not available in an
emergency, your vehicle may be tempo-
rarily towed by a cable or chain se-
cured to the emergency towing eyelets
under the front of the vehicle or the
left emergency towing eyelet under the
rear of the vehicle. Use extreme caution
when towing vehicle.
Vehicles with an automatic transmis-
sion, use only the front towing eyelet
when towing your vehicle.
NOTICE
Only use specified towing eyelet;
otherwise your vehicle may be dam-
aged.
 Vehicles with an automatic trans-
mission, never tow a vehicle from
the rear with four wheels on the
ground. This may cause serious
damage to the transmission.
—Emergency towing

’04 Rav4_U (L/O 0403)
260
2004 RAV4 from Mar. ’04 Prod. (OM42568U)
CAUTION
If the emergency towing eyelet is
used to get out when your vehicle
becomes struck in mud, sand or oth-
er condition from which the vehicle
cannot be driven out under its own
power, make sure to observe the pre-
cautions mentioned below. Otherwise,
excessive stress will be put on the
eyelet and the towing cable or chain
may break, causing serious injury or
damage.
If the towing vehicle can hardly
move, do not forcibly continue the
towing. Contact your Toyota dealer
or a commercial tow truck service
for assistance.
Tow the vehicle as straight ahead
as possible.
Keep away from the vehicle during
towing.
The following methods are effective to get
out when your vehicle is struck in mud,
sand or other condition from which the
vehicle cannot be driven out under its own
power. Use extreme caution when towing
vehicles. In addition, keep away from the
vehicles and towing cable or chain when
towing.
Remove the soil and sand in the front
and the back of the tires.
Place a stone or wood under the tires.
If you cannot shift the selector lever
out of “P” position to other positions
even though the brake pedal is de-
pressed, use the shift lock override but-
ton as follows:1. Turn the ignition key to “LOCK” position. Make sure the parking
brake is applied.
2. Pry up the cover with a flatbladed screwdriver or equivalent.
—Tips for towing a stuck
vehicle If you cannot shift automatic
transmission selector lever

’04 Rav4_U (L/O 0403)
270
2004 RAV4 from Mar. ’04 Prod. (OM42568U)
Your Toyota vehicle has been designed for
fewer maintenance requirements with long-
er service intervals to save both your time
and money. However, each regular mainte-
nance, as well as day−to −day care, is
more important than ever before to ensure
smooth, trouble− free, safe, and economical
drivings.
It is the owner ’s responsibility to make
sure the specified maintenance, including
general maintenance service, is performed.
Note that both the new vehicle and emis-
sion control system warranties specify that
proper maintenance and care must be per-
formed. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for complete warranty information.
General maintenance
General maintenance items are those day −
to −day care practices that are important to
your vehicle for proper operation. It is the
owner ’s responsib ility to ensure that the
general maintenance items are performed
regularly.
These checks or inspections can be done
either by yourself or a qualified technician,
or if you prefer, your Toyota dealer will be
pleased to do them at a nominal cost. Scheduled maintenance
The scheduled maintenance items listed in
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement” are those
required to be serviced at regular inter-
vals.
For details of your maintenance schedule,
read the “Scheduled Maintenance Guide”
or “Owner ’s Manual Supplement”.
It is recommended that any replacement
parts used for maintenance or for the
repair of the emission control system
be Toyota supplied.
The owner may elect to use nonToyota
supplied parts for replacement pur-
poses without invalidating the emission
control system warranty. However, use
of replacement parts which are not of
equivalent quality may impair the effec-
tiveness of the emission control sys-
tems.
You may also elect to have mainte-
nance, replacement, or repair of the
emission control devices and system
performed by any automotive repair es-
tablishment or individual without invali-
dating this warranty. See “Owner’s War-
ranty Information Booklet” or “Owner’s
Manual Supplement” for complete war-
ranty information.Where to go for service?
Toyota technicians are well
−trained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips, and in −dealership
training programs. They learn to work on
Toyotas before they work on your vehicle,
rather than while they are working on it.
You can be confident that your Toyota
dealer ’s service department performs the
best job to meet the maintenance require-
ments on your vehicle—reliably and eco-
nomically.
Your copy of the repair order is proof that
all required maintenance has been per-
formed for warranty coverage. If any prob-
lems should arise with your vehicle while
under warranty, your Toyota dealer will
promptly take care of it. Again, be sure
to keep a copy of the repair order for any
service performed on your Toyota.
What about doityourself maintenance?
Many of the maintenance items are easy
to do yourself if you have a little mechani-
cal ability and a few basic automotive
tools. Simple instructions for how to per-
form them are presented on page 275 in
Section 7.
Maintenance requirements

’04 Rav4_U (L/O 0403)
271
2004 RAV4 from Mar. ’04 Prod. (OM42568U)
If you are a skilled do−it−yourself mechan-
ic, the Toyota service manuals are recom-
mended. Please be aware that do −it−your-
self maintenance can affect your warranty
coverage. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for the details. Listed below are the general maintenance
items that should be performed as fre-
quently as specified. In addition to check-
ing the items listed, if you notice any
unusual noise, smell or vibration, you
should investigate the cause or take your
vehicle to your Toyota dealer or a quali-
fied service shop immediately. It is recom-
mended that any problem you notice be
brought to the attention of your dealer or
the qualified service shop for their advice.
CAUTION
Make these checks only with ade-
quate ventilation if you run the en-
gine.
IN THE ENGINE COMPARTMENT
Items listed below should be checked
from time to time, e.g. each time when
refueling.
Washer fluid
Make sure there is sufficient fluid in the
tank. See page 303 in Section 7
−3 for
additional information. Engine coolant level
Make sure the coolant level is between
the “FULL” and “LOW” lines on the see
−
through reservoir when the engine is cold.
See page 286 in Section 7 −2 for addition-
al information.
Radiator, condenser and hoses
Check that the front of the radiator and
condenser are clean and not blocked with
leaves, dirt, or insects. See page 287 in
Section 7 −2 for additional information.
Battery electrolyte level
Your Toyota has a maintenance free bat-
tery. You do not have to add distilled wa-
ter. For longer life of the battery, however,
see page 300 for additional information.
Brake fluid level
Make sure the brake fluid level is correct.
See page 288 in Section 7 −2 for addition-
al information.
Engine oil level
Check the level on the dipstick with the
engine turned off and the vehicle parked
on a level spot. See page 284 in Section
7 −2 for additional information.
General maintenance

’04 Rav4_U (L/O 0403)
272
2004 RAV4 from Mar. ’04 Prod. (OM42568U)
Power steering fluid level
Check the level through the reservoir. The
level should be in the “HOT” or “COLD”
range depending on the fluid temperature.
See page 288 in Section 7−2 for addition-
al information.
Exhaust system
If you notice any change in the sound of
the exhaust or smell exhaust fumes, have
the cause located and corrected immedi-
ately. (See “Engine exhaust cautions” on
page 201 in Section 2.)
INSIDE THE VEHICLE
Items listed below should be checked
regularly, e.g. while performing periodic
services, cleaning the vehicle, etc.
Lights
Make sure the headlights, stop lights, tail
lights, turn signal lights, and other lights
are all working.
Service reminder indicators and warning
buzzers
Check that all service reminder indicators
and warning buzzers function properly.
Steering wheel
Check that it has the specified free play.
Be alert for changes in steering condition,
such as hard steering or strange noise. Seats
Check that all seat controls such as seat
adjusters, seatback recliner, etc. operate
smoothly and that all latches lock securely
in any position. For folding
−up rear seat-
backs, check that the latches lock secure-
ly.
Seat belts
Check that the seat belt system such as
buckles, retractors and anchors operate
properly and smoothly. Make sure the belt
webbing is not cut, frayed, worn or dam-
aged.
Accelerator pedal
Check the pedal for smooth operation and
uneven pedal effort or catching.
Clutch pedal
Check the pedal for smooth operation.
Brake pedal
Check the pedal for smooth operation and
that the pedal has the proper clearance.
Check the brake booster function.
Brakes
In a safe place, check that the brakes do
not pull to one side when applied. Parking brake
Check that the lever has the proper travel
and that, on a safe incline, your vehicle
is held securely with only the parking
brake applied.
Automatic transmission “Park” mecha-
nism
Check the lock release button of the se-
lector lever for proper and smooth opera-
tion. On a safe incline, check that your
vehicle is held securely with the selector
lever in “P” position and all brakes re-
leased.
OUTSIDE THE VEHICLE
Items listed below should be performed
from time to time, unless otherwise
specified.
Fluid leaks
Check underneath for leaking fuel, oil, wa-
ter or other fluid after the vehicle has
been parked for a while. If you smell fuel
fumes or notice any leak, have the cause
found and corrected immediately.
Doors and engine hood
Check that all doors and back door oper-
ate smoothly and all latches lock securely.
Make sure the engine hood secondary
latch secures the hood from opening when
the primary latch is released.

’04 Rav4_U (L/O 0403)
273
2004 RAV4 from Mar. ’04 Prod. (OM42568U)
Tire inflation pressure
Check the pressure with a gauge ev-
ery two weeks, or at least once a
month. See page 291 in Section 7−2
for additional information.
Tire surface and wheel nuts
Check the tires carefully for cuts,
damage or excessive wear. See page
293 in Section 7− 2 for additional in-
formation. When checking the tires,
make sure no nuts are missing, and
check the nuts for looseness. Tighten
them if necessary.
Tire rotation
Rotate the tires according to the
maintenance schedule. (For sched-
uled maintenance information, please
refer to the “Scheduled Maintenance
Guide” or “Owner ’s Manual Supple-
ment”.) See page 295 in Section 7 −2
for additional information.Be on the alert for changes in perfor-
mance, sounds, and visual tip −offs that
indicate service is needed. Some impor-
tant clues are as follows:
Engine missing, stumbling, or pinging
Appreciable loss of power
Strange engine noises
A leak under the vehicle (However, wa-
ter dripping from the air conditioning
after use is normal.)
Change in exhaust sound (This may
indicate a dangerous carbon monoxide
leak. Drive with the windows open and
have the exhaust system checked im-
mediately.)
Flat −looking tire; excessive tire squeal
when cornering; uneven tire wear
Vehicle pulls to one side when driving
straight on a level road
Strange noises related to suspension
movement
Loss of brake effectiveness; spongy
feeling brake or clutch pedal; pedal al-
most touches floor; vehicle pulls to one
side when braking
Engine coolant temperature continually
higher than normal If you notice any of these clues, take your
vehicle to your Toyota dealer as soon as
possible. It probably needs adjustment or
repair.
CAUTION
Do not continue driving with the ve-
hicle unchecked. It could result in se-
rious vehicle damage and possibly
personal injury.
Does your vehicle need
repairing?

’04 Rav4_U (L/O 0403)
274
2004 RAV4 from Mar. ’04 Prod. (OM42568U)
Some states have vehicle emission in-
spection programs which include OBD
(On−Board Diagnostics) che cks.
The OBD system monitors the operation
of the emission control system. When the
OBD system determines that a problem
exists somewhere in the emission control
system, the malfunction indicator lamp
comes on. In this case, your vehicle may
not pass the I/M test and need to be
repaired. Contact your Toyota dealer to
service the vehicle.
Even if the malfunction indicator lamp
does not come on, your vehicle may not
pass the I/M test as readiness codes
have not been set in the OBD system.
Readiness codes are automatically set
during ordinary driving. However, when the
battery is disconnected or run down, the
codes are erased. Also, depending on
your driving habits, the codes may not be
completely set.
Also, if the malfunction indicator lamp had
come on recently due to temporary mal-
function such as a loose fuel tank cap,
your vehicle may not pass the I/M test. The malfunction indicator lamp will go off
after taking several driving trips, but the
error code in the OBD system will not be
cleared unless about 40 trips or more are
taken.
If your vehicle does not pass the I/M test
even the malfunction indicator lamp does
not come on, contact your Toyota dealer
to prepare the vehicle for re
−testing.
Emissions Inspection and
Maintenance (I/M) programs

’04 Rav4_U (L/O 0403)
275
2004 RAV4 from Mar. ’04 Prod. (OM42568U)
DOITYOURSELF MAINTENANCE
Introduction
Engine compartment overview276
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fuse locations 277
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . .
Do −it− yourself service precautions 277
. . . . . . . . . . . . . . . . . . . . . . . . . . .
Parts and tools 279
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . .
Positioning the jack 280
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . .
SECTION 7 1